1st Class Moving & Storage
Driver out-of-service rate 14.3% vs 6.67% national average
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMDriver out-of-service rate 14.3% vs 6.67% national average
4 of 28 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEM1 consumer complaint filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 07/31/2026). Categories: Shipment Documents 1, Estimates/Final Charges 1, Weighing 1, Pickup and Delivery 1, Loss and Damage 1. Fleet on the registry: 16 trucks — under 0.1 complaints per truck.
Some of these complaints were filed under "deceptive business practices".
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEM1 hidden spam link on the site
Examples: “Powered By AdaBundle”. These have nothing to do with moving and are positioned off-screen so visitors never see them.
Link spam like this means the site is either compromised or bought from a link-farming SEO vendor.
Source: company website · as of Sep 3, 2026
- NOTESelf-declared: “award winning”, “number one”
“als Orlando moving professionals make moving as painless as possible. Award winning service Fair price guarantee 24/7 mo”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 11/17/2025 (Non-Ratable Review)
11/17/2025 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: MONA AZZAM (PRESIDENT)
Company official(s) on the FMCSA registration for USDOT 2516919, 123 MOVING SOLUTIONS INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Glen Burnie, MD and Orlando, FL: “1st Class Moving Storage, Inc.” / “1st Class Moving and Storage” / “123 Moving Solutions”
BBB: “1st Class Moving Storage, Inc.” — BBB rating A+, started 7/26/2001. BBB: “1st Class Moving and Storage” — BBB rating A+, started 9/15/2014. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (407) 502-6394 on both records; BBB: phone (410) 415-9412 on both records; BBB: website movingwithclass.com on both records; BBB: address 175 Penrod Court, Glen Burnie, MD 21061 matches 175 Penrod Ct, Glen Burnie, MD, 21061; BBB: address 175 Penrod Court, Glen Burnie, MD 21061 matches 175 Penrod Ct, Glen Burnie, MD 21061; BBB: lists movingwithclass.com as its own page; BBB: phone (407) 456-7668 on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — 1st Class Moving Storage, Inc. · BBB profile — 1st Class Moving and Storage · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-873384)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUT
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- 1st Class Moving Storage, Inc. / 1st Class Moving and Storage / 123 Moving SolutionsGlen Burnie, MD · Orlando, FLON RECORDlink strength: strong
- BBB — 1st Class Moving Storage, Inc.: BBB rating A+ · started 7/26/2001
- BBB — 1st Class Moving and Storage: BBB rating A+ · started 9/15/2014
How we linked them: BBB: phone (407) 502-6394 on both records · BBB: phone (410) 415-9412 on both records · BBB: website movingwithclass.com on both records · BBB: address 175 Penrod Court, Glen Burnie, MD 21061 matches 175 Penrod Ct, Glen Burnie, MD, 21061 · BBB: address 175 Penrod Court, Glen Burnie, MD 21061 matches 175 Penrod Ct, Glen Burnie, MD 21061 · BBB: lists movingwithclass.com as its own page · BBB: phone (407) 456-7668 on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 20, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
- Aug 20, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods).
- Aug 20, 2026INFOFederal record address changed to 2149 VISCOUNT ROW, ORLANDO, FL 32809. (2149 VISCOUNT ROW, ORLANDO, FL, 32809 → 2149 VISCOUNT ROW, ORLANDO, FL 32809)
- Aug 20, 2026INFOFleet on record now 16 power unit(s), 13 driver(s). (0 units / 13 drivers → 16 units / 13 drivers)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 2516919).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Listed city matches federal recordsThis business advertises as based in Glen Burnie, but federal and state regulatory records list its physical address in Orlando.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsWebsite says Over 30 years of stress-free moving and secure storage but BBB business profile shows 25 years (since 7/26/2001), about 1.2× the verified value.
Other concerns we want to surface
- •5 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
- •Address legitimacy check: high risk
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 16
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 13
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending insurance cancellation check available.
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- 1 consumer complaint on fileBy year: 2025: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyShipment Documents (1)Estimates/Final Charges (1)Weighing (1)Pickup and Delivery (1)Loss and Damage (1)Deceptive Business Practices (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2025-11-17 Non-Ratable Review
- Physical address
- 2149 VISCOUNT ROW, ORLANDO, FL 32809
- Operating authority dockets
- ActiveMC873384Motor Carrier of Property (Except Household Goods)ActiveMC873384Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
10 reviews read across BBBThe website says 3,200 reviews. We could read 138 (Yelp 112, BBB 26); Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 3200 reviews without naming a platform; we could read a review count on 2 of the four platforms we check — Yelp 112 and BBB 26. Google could not be read, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=112)
- INFOThe 10 dated BBB reviews we read span 427 days (2025-03-08 to 2026-05-08); the 5 closest together fall within 93 days (BBB, n=10)
- INFO90% of the reviews we read are 1★ or 5★ (n=10; 9 five-star, 0 one-star) — the usual shape of review distributions, noted for context (all platforms, n=10)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with 1st Class Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at 1st Class Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 820 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?