Driver out-of-service rate 25% vs 6.67% national average
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMDriver out-of-service rate 25% vs 6.67% national average
1 of 4 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEMVehicle out-of-service rate 100% vs 22.26% national average
4 of 4 vehicle inspections in the last 24 months put the truck out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- NOTESelf-declared: “best moving company”, “most reliable”, “best movers”, “#1”
“Over 30,000 Texas apartment moves completed last year. Why We're the Best Moving Company Others Clean Background Checks ”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1914113 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 02/06/2013 (Compliance Review)
02/06/2013 Compliance Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: JACKY NOONS (OWNER)
Company official(s) on the FMCSA registration for USDOT 1914113, 3 MEN MOVERS LTD.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Houston, TX: “3 Men Movers” / “3 Men Movers LTD”
BBB: “3 Men Movers” — BBB rating A+, 1 BBB alert(s), started 1/1/1985. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (713) 333-6683 on both records; BBB: website 3menmovers.com on both records; BBB: Ms. Jacky Noons — the same name as JACKY NOONS; BBB: name “3 Men Movers” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — 3 Men Movers · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-685878)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTTxDMV: active certificate 000534796
TxDMV lists an active household-goods certificate (checked 09/03/2026).
Source: TxDMV · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 9 complaints in the last 3 years (0 closed in the last 12 months); types: Service or Repair Issues 7, Billing Issues 2; status: 8 answered, 1 resolved. Alerts: 1 alert(s)
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- 3 Men Movers / 3 Men Movers LTDHouston, TXADVERSE RECORDlink strength: strong
- BBB — 3 Men Movers: BBB rating A+ · 1 BBB alert(s) · started 1/1/1985
How we linked them: BBB: phone (713) 333-6683 on both records · BBB: website 3menmovers.com on both records · BBB: Ms. Jacky Noons — the same name as JACKY NOONS · BBB: name “3 Men Movers” appears on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 20, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
- Aug 20, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods).
- Aug 20, 2026INFOFMCSA safety rating: Satisfactory.
- Aug 20, 2026INFOFederal record address changed to 6805 SANDS POINT DR, HOUSTON, TX 77074. (6805 SANDS POINT DR, HOUSTON, TX, 77074 → 6805 SANDS POINT DR, HOUSTON, TX 77074)
- Aug 20, 2026INFOFleet on record now 95 power unit(s), 88 driver(s). (0 units / 88 drivers → 95 units / 88 drivers)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 1914113).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceTexas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 000534796, valid through May 31, 2027 (checked Sep 3, 2026).
- Insurance currently on fileOn-file coverage ($750,000) meets or exceeds federal requirement ($750,000).
- Reviews are consistent across sourcesStar ratings are within 0.1 stars of each other across 3 review sources.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsLet’s go on a walk down memory lane…back to 1985! on website matches 41 years (since 1/1/1985) from BBB business profile.
- Claimed fleet size matches verified recordsWebsite says only one truck but FMCSA SAFER (power units) shows 95 power units (FMCSA). The claim is materially lower than verified.
- Claimed employee count matches verified recordsWebsite says 50+ employees but FMCSA SAFER (drivers) shows 88 drivers (FMCSA). The claim is materially lower than verified.
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 95
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 88
- Insurance status
- Current
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2013-02-06 Compliance Review
- Physical address
- 6805 SANDS POINT DR, HOUSTON, TX 77074
- Operating authority dockets
- ActiveMC685878Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Sep 3, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
30 reviews read across BBB, TrustpilotThe website says 4.9★ from 7,718 reviews. We could read 832 (Yelp 669, BBB 49, Trustpilot 114); Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 4.9★ from 7718 reviews without naming a platform; we could read a review count on 3 of the four platforms we check — Yelp 669, Trustpilot 114 and BBB 49. Google’s listing was found but showed no review count, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=669)
- WEAK4 of the 10 dated BBB reviews we read were posted on the same day (2025-11-17) (BBB, n=10)
- BBB · Rudy G · 2025-11-17 · 5★: “Listened to us on everything that was moved in and asked where to put certain pieces of furniture that didn’t know where to put it. We asked to move some of the furniture around and they did not…” source
- BBB · Randel Y · 2025-11-17 · 5★: “On time. Hard workers. Pleasant to work with. Excellent experience. 3 Men Movers Date: 11/19/2025 Thank you, Randel! Our crews are the experts who make your moving experience appear seamless. They…” source
- BBB · Megan G · 2025-11-17 · 5★: “[REMOVED]and his crew were amazing! They took care of everything and were extremely professional. Would recommend him and Three Men movers to anyone and everyone. 3 Men Movers Date: 11/19/2025…” source
- BBB · Barbara R · 2025-11-17 · 5★: “These guys were awesome! They even helped us get heavy boxes and refrigerator into the house. They were cheerful and polite. I would recommend this crew for any move! Nothing was damaged! 3 Men…” source
- WEAK10 of the 20 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=20)
- Trustpilot · Laura T. · 2026-04-17 · 5★: “The team was very quick and careful. They even helped me deciding where to place furniture in my new home. Great job all around!” source
- Trustpilot · Elena McCreery · 2026-04-16 · 5★: “First the packing -- Dora and team were efficient and fantastic. Due to a truck breakdown, they came in the afternoon after completing one job in the morning. They got right to work and packed us in…” source
- Trustpilot · M English · 2026-04-15 · 5★: “CJ and his crew were awesome. They truly did go above and beyond. 10⭐️” source
- Trustpilot · Ray Williams · 2026-04-14 · 5★: “The crew was very nice, professional and seemed to be very knowledgeable and experienced. I would recommend them all again. Thanks for making my day easier.” source
- INFOThe 10 dated BBB reviews we read span 41 days (2025-11-13 to 2025-12-23); the 5 closest together fall within 2 days (BBB, n=10)
- INFOThe 20 dated Trustpilot reviews we read span 72 days (2026-03-25 to 2026-06-04); the 5 closest together fall within 3 days (Trustpilot, n=20)
- INFO97% of the reviews we read are 1★ or 5★ (n=30; 29 five-star, 0 one-star) — the usual shape of review distributions, noted for context (all platforms, n=30)
- INFO9 complaints closed with BBB in the last 3 years, 0 in the last 12 months (BBB shows 49 customer reviews; FMCSA record: 95 trucks) (BBB, n=9)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with 3 Men Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at 3 Men Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Aug 29, 2026. First published Aug 29, 2026. This report pulls from 773 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?