Verified using official federal records
System Operational

AAA Movers

FMCSA registrant: AAA MOVERS INC OF MINNEAPOLIS

USDOT 1140502 · FMCSA SAFER · observed

New Hope, MNUSDOT 1140502MC 861493(612) 448-2641
NMB Verification
Serious problems on the record

1 consumer complaint filed with FMCSA in the last four years — 1 for holding goods hostage

5 problems · 1 concern to verify · 1 address caution · report assembled Oct 13, 2026

What we found

Report assembled Oct 13, 2026 · Source observations are dated below
  1. SERIOUS
    1 consumer complaint filed with FMCSA in the last four years — 1 for holding goods hostage

    FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 09/25/2026). Categories: Shipment Documents 1, Hostage Goods 1. Separately, the registry reports a fleet snapshot of 40 trucks, 4 tractors, 10 trailers; this does not measure moves completed during the complaint period.

    Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.

    Source: FMCSA Protect Your Move — complaint history · as of Oct 13, 2026

  2. PROBLEM
    Driver out-of-service rate 14.3% vs 6.67% national average

    1 of 7 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/11/2026).

    Source: SAFER snapshot · as of Oct 13, 2026

  3. PROBLEM
    Ratings disagree sharply between platforms

    Google 4.5★ (1628 reviews) vs BBB 1.6★ (20 reviews): a 3.0-star gap between platforms

    When one platform is glowing and another is not, the difference is the story — read both.

    Source: Google listing · BBB listing · as of Oct 13, 2026

  4. PROBLEM
    Review claim on the website could not be verified

    The website claims 5000 reviews, but we could not establish its corresponding platform listing; the most any of the four platforms we check shows is 1628 reviews (Google) — more than twice as many claimed as any of them shows

    Source: company website · Google listing · BBB listing · as of Oct 13, 2026

  5. PROBLEM
    BBB: 1.55★ from 20 reviews

    BBB rating 1.55/5, grade A+, 16 complaints in 3 years.

    Source: BBB listing · as of Oct 13, 2026

  6. CAUTION
    Website and federal records list different addresses

    Website (observed 2026-10-13T03:27:02.320Z): 4419 Nicollet Ave #100, Minneapolis, MN 55419. FMCSA physical address (observed 2026-10-13T03:30:35.329Z): 8201 BROOKLYN BLVD #100, BROOKLYN PARK, MN 55445. FMCSA mailing address: 8201 BROOKLYN BLVD #100, BROOKLYN PARK, MN 55445.

    Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.

    Source: company website · federal address record · as of Oct 13, 2026

  7. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 1140502.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  8. ON RECORD
    The five most recent FMCSA investigations on record — most recent 11/20/2018 (Compliance Review)

    11/20/2018 Compliance Review; 11/09/2016 Non-Ratable Review; 10/08/2008 Compliance Review; 08/28/2007 Compliance Review; 06/09/2004 Compliance Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 13, 2026

  9. ON RECORD
    Minnesota Secretary of State Business Search: AAA Movers Inc. of Minneapolis — “Active / In Good Standing”

    Minnesota Secretary of State Business Search lists AAA Movers Inc. of Minneapolis (12J-982), Business Corporation (Domestic) with status “Active / In Good Standing”, formed 2002-10-29. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (Chief Executive Officer). A business registration is not a mover licence.

    Tied to this business by exact name and a named officer or agent.

    Source: Minnesota Secretary of State Business Search · as of Oct 13, 2026

  10. ON RECORD
    Every exposed BBB review and complaint record was read: 20 reviews, 2 public complaints

    Reviews 2023-10-22 to 2026-09-22. Public complaints 2024-03-14 to 2026-03-09 (BBB status counts: 15 answered, 1 resolved; “answered” is not “resolved”). BBB counts 14 further complaints it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  11. CHECKS OUT
    Active federal household-goods authority (MC-861493)

    FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 13, 2026

  12. CHECKS OUT
    BBB rating A+ (accredited)

    BBB complaints: 16 complaints in the last 3 years; types: Service or Repair Issues 13, Product Issues 2, Billing Issues 1; status: 15 answered, 1 resolved.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 13, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Oct 1, 2026MEDIUMNew operating authority on record: MC861493 Motor Carrier of Property (Except Household Goods) — Active.
  • Oct 1, 2026MEDIUMNew operating authority on record: MC861493 Motor Carrier of Household Goods — Active.

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

44 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed3 caution1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 13, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 13, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 13, 2026; confirm current coverage before booking.
  • Cancelled or revoked insurance filing on record
    1 cancelled or revoked insurance filing on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (CARGO cancelled 2016-06-17, next filing effective 2022-02-25). FMCSA’s files hold 14 filing records for these 8 filings; 5 later records on filings that had already ended and 1 replacement record dated the filing’s own effective date are listed but not counted. FMCSA’s authority history also records 3 involuntary revocation actions (served 2022-03-02, disposition DISCONTINUED REVOCATION decided 2022-03-10; served 2016-12-19, disposition DISCONTINUED REVOCATION decided 2016-12-27; served 2014-05-16, disposition DISCONTINUED REVOCATION decided 2014-05-19). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Review ratings compared across sources
    Star ratings differ by 3.0 stars across Google, BBB. Read reviews on each platform before relying on any single rating.
  • Address and operating-location evidence
    Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

BBB customer review rating

Review the evidence

1.55/5 from 20 platform-reported reviews; source observed 2026-10-13.

Full source note: BBB customer review rating

BBB customer review rating: 1.55/5 from 20 platform-reported reviews; source observed 2026-10-13.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 13, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 13, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
44
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
40
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
1 consumer complaint on fileBy year: 2025: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyShipment Documents (1)Hostage Goods (1)
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 2018-11-20 Compliance Review; 2016-11-09 Non-Ratable Review; 2008-10-08 Compliance Review; 2007-08-28 Compliance Review; 2004-06-09 Compliance Review
Physical address
8201 BROOKLYN BLVD #100, BROOKLYN PARK, MN 55445
Operating authority dockets
ActiveMC861493Motor Carrier of Property (Except Household Goods)
ActiveMC861493Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.

We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Minnesota Secretary of State Business Search · checked Oct 13, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Entity name
AAA Movers Inc. of Minneapolis
Status
Active / In Good Standing
Entity type
Business Corporation (Domestic)
Entity ID
12J-982
Formation date
Oct 29, 2002
Registered agent
[name withheld]
Officers
1 officer is named on the register; names and roles are in the full report.
How it was tied to this business
By the exact name and an officer or owner named on this company’s records.
  • Limitation: Business registration is not a mover licence.
  • Limitation: The Minnesota register did not display an as-of or last-updated date on these record pages, so source_date is null.
  • Limitation: The register displayed no officers, directors or members for the trademark, inactive corporation, or LLC records; only the active corporation displayed a Chief Executive Officer.
  • Limitation: The search result page displayed no explicit total count or pagination controls; the complete result sets were read for each submitted search (active and inactive, with prior names included).
  • Limitation: The register records did not confirm the supplied New Hope address or the FMCSA officer name [name withheld]; only register-printed data is reported.
  • Limitation: An active registered agent does not make a defaulted company active; the status word is the register's own.

Same-name entities not tied to this business

Each shares a name with this company and nothing else that the record could confirm. Their status is not this company’s status.

  • AAA Movers L. L. C. · Inactive · register entryname differs from the legal and DBA names
  • AAA MOVERS "WE TAKE THE HEADACHE OUT OF MOVING" · Inactive · register entryname differs from the legal and DBA names
  • AAA MOVERS · Active / In Good Standing · register entrysame name as another entity in the results; no address or officer tie
  • AAA MOVERS · Active / In Good Standing · register entrysame name as another entity in the results; no address or officer tie
  • AAA Movers, Inc. of Minneapolis · Inactive · register entrysame name as another entity in the results; no address or officer tie
  • AAA MOVERS, INC. OF MINNEAPOLIS · Inactive · register entrysame name as another entity in the results; no address or officer tie

Reviews and complaints — every platform we check

Review report assembled Oct 13, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.5/5
★★★★★
1,628 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Oct 13, 2026

Yelp
No verified matching listing
A listing was reviewed, but its connection to this business is unconfirmed. Its ratings are excluded.
Unmatched listing reviewed on Yelp · AAA Movers - 8201 Brooklyn Blvd, Minneapolis, Minnesota

Source checked Oct 13, 2026

BBBAccredited
A+ BBB grade · 1.55/5
★★★★★
20 platform-reported reviews · 16 complaints (3 yrs)
Complaints: Service or Repair Issues 13, Product Issues 2, Billing Issues 1 · 15 answered, 1 resolved

Listing matched to this business.

View on BBBmatched by website

Source checked Oct 13, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 13, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with AAA Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at AAA Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
6 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, BBB review responses)
Every review profile we found
2 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
15 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 678 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 15 of 16 applicable sources. Not available when checked: FMCSA insurance filings.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 1140502 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read5 page(s) of the company website read.Oct 13, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 13, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 13, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 13, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-13 for USDOT 1140502 (MC861493); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-12 (no MOTUS file holds a record for this USDOT): 8 insurance filings from 14 filing records (6 replaced, 1 cancelled, 1 name changed); of the 1 cancelled filing, 1 had no filing of the same coverage in effect on the cancellation date; 5 later termination records on filings that had already ended, not counted again; 1 replacement record dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 5 authority actions, including 3 involuntary revocation actions (3 discontinued); 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 7 filing(s) for MC861493; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.Oct 13, 2026View source
State business entity registerChecked — record readMinnesota Secretary of State Business Search: AAA Movers Inc. of Minneapolis — Active / In Good Standing.Oct 13, 2026View source
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 9, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by website.Oct 13, 2026View source
YelpChecked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.Oct 13, 2026View source
BBBChecked — record readbbb: listing identity confirmed by website.Oct 13, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 20/20 reviews, 2/2 public complaints, 14 hidden.Oct 9, 2026View source
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 13, 2026View source
Phone, address and identifier searchChecked — record read7 identifier search(es) without the company name; 59 lead(s), 0 under another name.Oct 9, 2026—
Related entitiesChecked — record readNo other-name lead shared a strong identifier.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.Oct 13, 2026—

Ledger evaluated Oct 13, 2026.

How current is this report?

Report assembled Oct 13, 2026. First published Sep 3, 2026. This report pulls from 678 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?