AAA Movers
Legal name: AAA Movers, Inc.
1 consumer complaint filed with FMCSA in the last four years — 1 for holding goods hostage
What we found
Checked Sep 3, 2026 · every line links to its source- SERIOUS1 consumer complaint filed with FMCSA in the last four years — 1 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 07/31/2026). Categories: Shipment Documents 1, Hostage Goods 1. Fleet on the registry: 44 trucks — under 0.1 complaints per truck.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEMDriver out-of-service rate 14.3% vs 6.67% national average
1 of 7 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEMWebsite address is not the federal record address
Website: 4419 Nicollet Ave #100, Minneapolis, MN 55419. FMCSA record: 8201 BROOKLYN BLVD #100, BROOKLYN PARK, MN 55445.
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- PROBLEMBBB: 1.37★ from 19 reviews
BBB rating 1.37/5, grade A+, 16 complaints in 3 years.
Source: BBB listing · as of Sep 3, 2026
- NOTESelf-declared: “number one”, “top rated”
“icing with absolutely no hidden costs! Safety Guarantee Safety is our number one priority for you and your belongings. S”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDThe five most recent FMCSA investigations on record — most recent 11/20/2018 (Compliance Review)
11/20/2018 Compliance Review; 11/09/2016 Non-Ratable Review; 10/08/2008 Compliance Review; 08/28/2007 Compliance Review; 06/09/2004 Compliance Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: JONATHON SCHWARTZ (CEO), JOSEPH SCHWARTZ (COO)
Company official(s) on the FMCSA registration for USDOT 1140502, AAA MOVERS INC OF MINNEAPOLIS.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Brooklyn Park, MN and Melrose Park, IL: “AAA Movers, Inc.” / “AAA Movers Inc of Minnesota” / “AAA Movers, LLC”
BBB: “AAA Movers, Inc.” — BBB rating A+, started 1/1/1988. BBB: “AAA Movers, LLC” — BBB rating A+, started 8/7/2014. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (612) 448-2641 on both records; BBB: website aaamoversinc.com on both records; BBB: lists aaamoversinc.com as its own page; BBB: phone (312) 529-5901 on both records; BBB↔BBB: social profile linkedin.com/company on both records; BBB: Joe Schwartz — same surname as JONATHON SCHWARTZ; BBB: Joe Schwartz — same surname as JOSEPH SCHWARTZ.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — AAA Movers, Inc. · BBB profile — AAA Movers, LLC · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-861493)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 16 complaints in the last 3 years (2 closed in the last 12 months); types: Service or Repair Issues 13, Product Issues 2, Billing Issues 1; status: 15 answered, 1 resolved.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- AAA Movers, Inc. / AAA Movers Inc of Minnesota / AAA Movers, LLCBrooklyn Park, MN · Melrose Park, ILON RECORDlink strength: strong
- BBB — AAA Movers, Inc.: BBB rating A+ · started 1/1/1988
- BBB — AAA Movers, LLC: BBB rating A+ · started 8/7/2014
How we linked them: BBB: phone (612) 448-2641 on both records · BBB: website aaamoversinc.com on both records · BBB: lists aaamoversinc.com as its own page · BBB: phone (312) 529-5901 on both records · BBB↔BBB: social profile linkedin.com/company on both records · BBB: Joe Schwartz — same surname as JONATHON SCHWARTZ · BBB: Joe Schwartz — same surname as JOSEPH SCHWARTZ
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 1140502).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Listed city matches federal recordsThis business advertises as based in New Hope, but federal and state regulatory records list its physical address in Brooklyn Park.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed fleet size matches verified recordsWebsite says Fleet size not specified but FMCSA SAFER (power units) shows 44 power units (FMCSA). The claim is materially lower than verified.
- Claimed employee count matches verified records50+ employees on website matches 40 drivers (FMCSA) from FMCSA SAFER (drivers).
Other concerns we want to surface
- •1 medium-confidence identity match awaiting review (advisory; does not block publishing)
- •Low BBB customer review rating (1.37/5)
- •State licensing still unverified
- •Address legitimacy check: high risk
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 44
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 40
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending details from Licensing and Insurance
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 1 consumer complaint on fileBy year: 2025: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyShipment Documents (1)Hostage Goods (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2018-11-20 Compliance Review; 2016-11-09 Non-Ratable Review; 2008-10-08 Compliance Review; 2007-08-28 Compliance Review; 2004-06-09 Compliance Review
- Physical address
- 8201 BROOKLYN BLVD #100, BROOKLYN PARK, MN 55445
- Operating authority dockets
- ActiveMC861493Motor Carrier of Property (Except Household Goods)ActiveMC861493Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
10 reviews read across BBBThe website says 5,000 reviews. We could read 19 (BBB 19); Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 5000 reviews without naming a platform; we could read a review count on 1 of the four platforms we check — BBB 19. Google could not be read, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=19)
- INFOThe 10 dated BBB reviews we read span 529 days (2025-01-26 to 2026-07-08); the 5 closest together fall within 94 days (BBB, n=10)
- INFOBBB rating 1.4★ from 19 reviews (BBB, n=19)
- INFO16 complaints closed with BBB in the last 3 years, 2 in the last 12 months (BBB shows 19 customer reviews; FMCSA record: 44 trucks) (BBB, n=16)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with AAA Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at AAA Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 509 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?