Verified using official federal records
System Operational

Ace Van & Storage

FMCSA registrant: ACE VAN & STORAGE INC

USDOT 618231 · FMCSA SAFER · observed

Cheshire, CTUSDOT 618231MC 1708552(203) 271-1555
NMB Verification
No State household-goods mover registry record found for this business

Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

1 concern to verify · report assembled Oct 16, 2026

What we found

Report assembled Oct 16, 2026 · Source observations are dated below
  1. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 618231.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  2. ON RECORD
    Federal record: General Freight — not Household Goods

    Cargo on the FMCSA record: General Freight. Household Goods is not checked, and the Household Goods operating authority is not active.

    Cargo declarations and operating authority are separate records. This checkbox alone does not establish which moves the company may perform.

    Source: SAFER snapshot · MOTUS · as of Oct 16, 2026

  3. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 618231 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 16, 2026

  4. ON RECORD
    Connecticut Secretary of the State Business Records Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. I separately entered the legal-name searches 'ACE VAN & STORAGE INC' and 'Ace Van & Storage' on the official register, but could not read any results because reCAPTCHA was not verified. No entity record page could be opened, so entity ID, entity type, status, formation date, registered agent, officers, address, source URL, and source date could not be confirmed. The requested partial/suffix-free search and any result pagination could not be performed because the initial search submission was blocked before results appeared. No matches are asserted; the empty matches array reflects the CAPTCHA block, not a no-results finding. The register search was blocked: The official Connecticut Business Records Search displayed 'Captcha is not verified.' after I entered and attempted to submit searches; the reCAPTCHA verification prevented the register from returning a results list.

  5. ON RECORD
    1 other business listed at this street address

    “210 Realty Drive LLC, 131 Willow St, Cheshire, CT 06410-2732, US” (directory). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.

    A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.

    Source: 210 Realty Drive LLC, 131 Willow St, Cheshire, CT 06410-2732, US · as of Oct 10, 2026

  6. ON RECORD
    Every exposed BBB review and complaint record was read: 0 reviews, 0 public complaints

    BBB exposes no reviews. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 10, 2026

  7. CHECKS OUT
    BBB rating A+ (not accredited)

    No BBB complaints in the last 3 years.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 10, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

5 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed1 caution1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 16, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 16, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 16, 2026; confirm current coverage before booking.
  • No cancelled insurance filings in the records read; later history not read
    No cancelled or revoked filings were identified in the records reviewed, which do not cover this company’s full filing history. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Review ratings compared across sources
    Star ratings are within 0.9 stars of each other across 2 review sources, each with at least 10 reviews.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 16, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
No — not shown in the captured recordObserved Oct 16, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
5
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
3
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
210 REALTY DRIVE, CHESHIRE, CT 06410
Operating authority dockets
ActiveMC1708552Motor Carrier of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.

We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Connecticut Secretary of the State Business Records Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Connecticut Secretary of the State Business Records Search was not available when checked on Oct 10, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: I separately entered the legal-name searches 'ACE VAN & STORAGE INC' and 'Ace Van & Storage' on the official register, but could not read any results because reCAPTCHA was not verified.
  • Limitation: No entity record page could be opened, so entity ID, entity type, status, formation date, registered agent, officers, address, source URL, and source date could not be confirmed.
  • Limitation: The requested partial/suffix-free search and any result pagination could not be performed because the initial search submission was blocked before results appeared.
  • Limitation: No matches are asserted; the empty matches array reflects the CAPTCHA block, not a no-results finding.
  • Limitation: The register search was blocked: The official Connecticut Business Records Search displayed 'Captcha is not verified.' after I entered and attempted to submit searches; the reCAPTCHA verification prevented the register from returning a results list.

Reviews and complaints — every platform we check

Review report assembled Oct 10, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.7/5
★★★★★
92 platform-reported reviews

Listing matched to this business.

View on Googlematched by phone + website

Source checked Oct 10, 2026

Yelp
3.8/5
★★★★★
18 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 10, 2026

BBBNot accredited
A+ BBB grade
0 platform-reported reviews · 0 complaints (3 yrs), 0 in 12 mo

Listing matched to this business.

View on BBBmatched by phone + website + name

Source checked Oct 10, 2026 · stored evidence

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 10, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Ace Van & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Ace Van & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
7 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Archived "About" page (Wayback Machine))
Every review profile we found
3 review profiles
Every contact channel on file
5 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 367 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 618231 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read5 page(s) of the company website read.Oct 10, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 16, 2026—
FMCSA complaint historyChecked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.Oct 16, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 16, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-16 for USDOT 618231 (MC1708552); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-15 (no MOTUS file holds a record for this USDOT): no cancelled, replaced or transferred insurance filing; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 1 authority action; 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 2 filing(s) for MC1708552; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.Oct 16, 2026View source
State business entity registerNot available when checkedConnecticut Secretary of the State Business Records Search: not available when checked.Oct 10, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 9, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by phone, website.Oct 10, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 10, 2026View source
BBBChecked — record readbbb: listing identity confirmed by phone, website, name.Oct 10, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 0/0 reviews, 0/0 public complaints.Oct 10, 2026View source
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 10, 2026View source
Phone, address and identifier searchChecked — record read5 identifier search(es) without the company name; 41 lead(s), 0 under another name.Oct 10, 2026—
Related entitiesChecked — record readNo other-name lead shared a strong identifier.Oct 10, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.Oct 10, 2026—

Ledger evaluated Oct 16, 2026.

How current is this report?

Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 367 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

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