Advertises interstate moves, prints no USDOT or MC number
What we found
Checked Sep 3, 2026 · every line links to its source- SERIOUSAdvertises interstate moves, prints no USDOT or MC number
None of the 4 page(s) we read (home, about, pricing, services) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).
You cannot look this company up from its own website. That is the point.
Source: company website · as of Sep 3, 2026
- PROBLEM2 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 · 2026: 1 (registry data as of 07/31/2026). Categories: Loss and Damage 2. Fleet on the registry: 20 trucks — 0.1 complaints per truck.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEM1578 complaints closed with BBB in the last 3 years, 473 in the last 12 months (BBB shows 1912 customer reviews; FMCSA record: 20 trucks)
BBB complaint volume relative to the size of the business.
Source: BBB listing · as of Sep 3, 2026
- PROBLEM
- NOTESelf-declared: “most trusted”
“. OUR MISSION COMMITTED TO HELPING YOU START YOUR NEXT CHAPTER As the most trusted name in the moving industry, we’re co”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDFMCSA investigations on record: 2 — most recent 06/10/2009 (Non-Ratable Review)
06/10/2009 Non-Ratable Review; 03/03/2008 Compliance Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: CHRIS GENERALE (PRESIDENT), RANDALL BRANSCOME (SAFETY MANAGER)
Company official(s) on the FMCSA registration for USDOT 917162, ALL MY SONS MOVING & STORAGE OF SAN ANTONIO LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Carrollton, TX and Franklin Park, IL: “All My Sons Moving & Storage of Dallas” / “LLCAll My Sons Moving & Storage” / “IncAll My Sons Moving & Storage”
BBB: “All My Sons Moving & Storage” — BBB rating A+, started 7/14/1998. BBB: “All My Sons Moving & Storage, Inc.” — BBB rating A+, started 7/14/1998. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: website allmysons.com on both records; BBB: address 2400 Old Mill Rd, Carrollton, TX 75007-5900 matches 2400 OLD MILL RD, CARROLLTON, TX 75007; BBB: lists allmysons.com as its own page; BBB: phone (866) 726-1579 on both records; BBB↔BBB: phone (469) 904-0112 on both records; BBB↔BBB: social profile youtube.com/user on both records; BBB: Mr. Chris Generale — the same name as CHRIS GENERALE.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — All My Sons Moving & Storage · BBB profile — All My Sons Moving & Storage, Inc. · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-396799)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTTxDMV: active certificate 000559824
TxDMV lists an active household-goods certificate (checked 08/18/2026).
Source: TxDMV · as of Aug 18, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB grades this business A+. BBB complaints: 1578 complaints in the last 3 years (473 closed in the last 12 months). Customer reviews on BBB: 3.15/5 from 1912.
Source: BBB profile · BBB complaints · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- All My Sons Moving & Storage / All My Sons Moving & Storage of Dallas / LLCAll My Sons Moving & StorageCarrollton, TX · Franklin Park, ILON RECORDlink strength: strong
- BBB — All My Sons Moving & Storage: BBB rating A+ · started 7/14/1998
- BBB — All My Sons Moving & Storage, Inc.: BBB rating A+ · started 7/14/1998
How we linked them: BBB: website allmysons.com on both records · BBB: address 2400 Old Mill Rd, Carrollton, TX 75007-5900 matches 2400 OLD MILL RD, CARROLLTON, TX 75007 · BBB: lists allmysons.com as its own page · BBB: phone (866) 726-1579 on both records · BBB↔BBB: phone (469) 904-0112 on both records · BBB↔BBB: social profile youtube.com/user on both records · BBB: Mr. Chris Generale — the same name as CHRIS GENERALE
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 917162).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceTexas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 000559824, valid through Mar 31, 2028 (checked Aug 18, 2026).
- Insurance currently on fileOn-file coverage ($750,000) meets or exceeds federal requirement ($750,000).
- Reviews are consistent across sourcesStar ratings vary by 2.6 stars across BBB, Trustpilot, Yelp. Read the actual reviews before deciding.
- Listed city matches federal recordsThis business advertises as based in Stratford, but federal and state regulatory records list its physical address in Carrollton / San Antonio.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsnearly 30 years of experience in the moving industry on website matches 28 years (since 7/14/1998) from BBB business profile.
Other concerns we want to surface
- •1 medium-confidence identity match awaiting review (advisory; does not block publishing)
- •Address legitimacy check: serious concern
- •Related-entity links check: serious concern. Shared DOT/MC/FMCSA-address/phone with other moving companies
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 20
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 18
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 2 consumer complaints on fileBy year: 2025: 1 · 2026: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyLoss and Damage (2)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2009-06-10 Non-Ratable Review; 2008-03-03 Compliance Review
- Physical address
- 10026 IH 35 N SUITE 2A, SAN ANTONIO, TX 78233
- Operating authority dockets
- ActiveMC396799Motor Carrier of Property (Except Household Goods)ActiveMC396799Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
20 reviews read across TrustpilotThe website says 4.6★. We could read 4,559 (Yelp 258, BBB 1912, Trustpilot 2389); Google could not be counted, so this is not the company’s total.
- NOTABLE1578 complaints closed with BBB in the last 3 years, 473 in the last 12 months (BBB shows 1912 customer reviews; FMCSA record: 20 trucks) (BBB, n=1578)
- WEAKGoogle 4.5★ (review count not shown) vs Yelp 1.5★ (258 reviews): a 3.0-star gap between platforms — Google rests on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=258)
- WEAK13 of the 20 dated Trustpilot reviews we read were posted on the same day (2026-09-03); Trustpilot shows 2389 reviews in total for this business, so several on one day is within its pace (Trustpilot, n=20)
- Trustpilot · Rachel Grupp · 2026-09-03 · 5★: “Overall, our experience with All My Sons was great! I felt that they did everything in their power to make our move as seamless as possible, including being extremely responsive to phone calls and…” source
- Trustpilot · Beth Covino · 2026-09-03 · 4★: “They were very accommodating to our needs” source
- Trustpilot · Sevienne · 2026-09-03 · 5★: “The movers, Dan & Leon, were great and helpful. They moved everything out of my old place into my new place with ease and worked very fast. I had a great experience with All My Sons.” source
- Trustpilot · Joel Ferguson · 2026-09-03 · 5★: “Great team. Very efficient with great attitudes.” source
- WEAK14 of the 20 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=20)
- Trustpilot · Rachel Grupp · 2026-09-03 · 5★: “Overall, our experience with All My Sons was great! I felt that they did everything in their power to make our move as seamless as possible, including being extremely responsive to phone calls and…” source
- Trustpilot · Beth Covino · 2026-09-03 · 4★: “They were very accommodating to our needs” source
- Trustpilot · Sevienne · 2026-09-03 · 5★: “The movers, Dan & Leon, were great and helpful. They moved everything out of my old place into my new place with ease and worked very fast. I had a great experience with All My Sons.” source
- Trustpilot · Joel Ferguson · 2026-09-03 · 5★: “Great team. Very efficient with great attitudes.” source
- INFOThe 20 dated Trustpilot reviews we read span 2 days (2026-09-02 to 2026-09-03); the 5 closest together fall within 1 day (Trustpilot, n=20)
- INFOYelp rating 1.5★ from 258 reviews (Yelp, n=258)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with All My Sons Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at All My Sons Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Aug 29, 2026. First published Aug 29, 2026. This report pulls from 1054 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?