Verified using official federal records
System Operational

Andrews Moving & Storage

FMCSA registrant: ANDREWS MOVING & STORAGE COMPANY

USDOT 124171 · FMCSA SAFER · observed

Streetsboro, OHUSDOT 124171MC 44737(800) 321-8680
NMB Verification
Problems found

Driver out-of-service rate 25% vs 6.67% national average

1 problem · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below
  1. PROBLEM
    Driver out-of-service rate 25% vs 6.67% national average

    1 of 4 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/12/2026).

    Source: SAFER snapshot · as of Oct 14, 2026

  2. NOTE
    FMCSA's mover registry and captured registration disagree on household-goods carrier or broker authority

    Protect Your Move (registry data as of 09/25/2026): "ANDREWS MOVING & STORAGE INC. (U.S. DOT# 124171) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". Captured SAFER/MOTUS record: household-goods carrier or broker authority active (MC44737 Broker of Household Goods — Active; MC44737 Broker of Property (Except Household Goods) — Active; MC44737 Motor Carrier of Household Goods — Active; MC44737 Motor Carrier of Property (Except Household Goods) — Active).

    Check the dated FMCSA records before relying on this authority category.

    Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Oct 14, 2026

  3. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 124171 in the last four years (registry data as of 09/25/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 14, 2026

  4. ON RECORD
    FMCSA investigation on record: 1 — most recent 06/22/1987 (Safety Review)

    06/22/1987 Safety Review. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 14, 2026

  5. CHECKS OUT
    Active federal household-goods authority (MC-44737)

    FMCSA: ACTIVE; authorized for Broker of Household Goods; Broker of Property (Except Household Goods); Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 14, 2026

  6. CHECKS OUT
    BBB rating A+ (not accredited) — Streetsboro profile

    BBB complaints: types: Sales and Advertising Issues 1; status: 1 answered.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

  7. CHECKS OUT
    BBB rating A+ (not accredited) — Columbus profile

    BBB profile on file.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Oct 1, 2026MEDIUMNew operating authority on record: MC44737 Broker of Household Goods — Active.
  • Oct 1, 2026MEDIUMNew operating authority on record: MC44737 Broker of Property (Except Household Goods) — Active.
  • Oct 1, 2026MEDIUMNew operating authority on record: MC44737 Motor Carrier of Household Goods — Active.
  • Oct 1, 2026MEDIUMNew operating authority on record: MC44737 Motor Carrier of Property (Except Household Goods) — Active.

What kind of company is this?

Broker + Carrier

The captured federal record lists broker and carrier roles. Registration alone does not establish current authority. Confirm in writing which company will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

27+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

27 trucks on file

Fleet size reported in federal filings.

What we checked

4 passed1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier and broker. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • Federal broker authority
    The captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 14, 2026.
  • State household-goods licence
    Not checked for this profile.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 14, 2026; confirm current coverage before booking.
  • Cancelled or revoked insurance filing on record
    1 cancelled or revoked insurance filing on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (SURETY cancelled 2022-05-05, no later filing of that coverage on record through 2026-05-14). FMCSA’s files hold 17 filing records for these 12 filings; 5 later records on filings that had already ended are listed but not counted. FMCSA’s authority history also records 2 involuntary revocation actions (served 2005-11-07, disposition DISCONTINUED REVOCATION decided 2005-12-12; served 1987-07-15, disposition DISCONTINUED REVOCATION), 1 revocation or suspension order (VOLUNTARY REVOCATION, served 2022-04-08, effective on a date not listed) and 1 authority action with a revocation, suspension or out-of-service disposition (GRANTED served 2016-08-04, disposition REVOKED decided 2022-04-19). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrier and brokerObserved Oct 14, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 14, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
27
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
37
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 1987-06-22 Safety Review
Physical address
10235 PHILIPP PARKWAY, STREETSBORO, OH 44241
Operating authority dockets
ActiveMC44737Broker of Household Goods
ActiveMC44737Broker of Property (Except Household Goods)
ActiveMC44737Motor Carrier of Household Goods
ActiveMC44737Motor Carrier of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.8/5
★★★★★
1,004 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Sep 3, 2026

Yelp
—
review count not shown when checked

Possible business match. Confirm the listing before relying on its rating.

Possible listing on Yelppossible match — verify

Source checked Sep 3, 2026

BBBNot accredited
A+ BBB grade
review count not shown when checked
Complaints: Sales and Advertising Issues 1 · 1 answered

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Sep 3, 2026

Trustpilot
—
0 platform-reported reviews · unclaimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Andrews Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Andrews Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
5 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile)
Every review profile we found
4 review profiles, including 1 under different contact details than the federal registration
Every contact channel on file
6 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 436 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Incomplete: State mover licence, BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 124171 corroborated (matched by name and city).——
Company websiteChecked — record read5 page(s) of the company website read.Sep 3, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 14, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 14, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 14, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 124171 (MC44737); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13 (no MOTUS file holds a record for this USDOT): 12 insurance filings from 17 filing records (11 replaced, 1 cancelled); of the 1 cancelled filing, 1 had no filing of the same coverage in effect on the cancellation date; 5 later termination records on filings that had already ended, not counted again; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 7 authority actions, including 2 involuntary revocation actions (2 discontinued); 1 action with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 8 filing(s) for MC44737; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.Oct 14, 2026View source
State business entity registerLast checked more than 30 days agoSecretary of State entity record: last read on 2026-08-30, more than 30 days ago; a fresh read is required before this lane counts as covered.Aug 30, 2026—
State mover licenceNot yet checkedState mover licensing was not checked.——
GoogleChecked — record readgoogle: listing identity confirmed by website.Sep 3, 2026View source
YelpNot available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed.Sep 3, 2026View source
BBBChecked — record readbbb: listing identity confirmed by phone, website.Sep 3, 2026View source
BBB complaints and reviews in fullNot yet checkedThe BBB complaint and review corpus was not retrieved in full.——
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Sep 3, 2026View source
Phone, address and identifier searchNot yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name.——
Related entitiesChecked — record readLinkage computed over the acquired listings.——
Follow-up on unresolved leadsNot yet checkedUnresolved leads were not followed up.——

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Sep 3, 2026. This report pulls from 436 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?