Arrow Moving & Storage

1. PROBLEM

   1 consumer complaint filed with FMCSA in the last four years

   FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 09/25/2026). Categories: Loss and Damage 1, Claim Settlement 1. Separately, the registry reports a fleet snapshot of 7 trucks, 3 tractors, 4 trailers; this does not measure moves completed during the complaint period.

   Source: FMCSA Protect Your Move — complaint history · as of Oct 19, 2026

2. COULD NOT VERIFY

   No State household-goods mover registry record found for this business

   We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 22889.

   Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

3. NOTE

   FMCSA's mover registry and captured registration disagree on household-goods carrier or broker authority

   Protect Your Move (registry data as of 09/25/2026): "ARROW MOVING & STORAGE CO. INC. (U.S. DOT# 22889) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". Captured SAFER/MOTUS record: household-goods carrier or broker authority active (MC96339 Motor Carrier of Household Goods — Active; MC96339 Motor Carrier of Property (Except Household Goods) — Active).

   Check the dated FMCSA records before relying on this authority category.

   Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Oct 19, 2026

4. NOTE

   Yelp: 2.2★ from only 6 reviews

   Yelp rating 2.2/5. 6 reviews are too few to judge on their own; read them.

   Source: Yelp listing · as of Oct 9, 2026

5. ON RECORD

   FMCSA investigations on record: 4 — most recent 04/15/2020 (Non-Ratable Review)

   04/15/2020 Non-Ratable Review; 09/26/2018 Non-Ratable Review; 04/22/2011 Compliance Review; 11/18/1996 Compliance Review. No FMCSA enforcement cases in the last six years.

   Source: FMCSA SMS overview · as of Oct 19, 2026

6. ON RECORD

   Also listed as “Arrow Moving & Storage of Texas, LLC.” / “Arrow Moving & Storage Co.” / “Inc” in San Antonio, TX

   BBB: “Arrow Moving & Storage of Texas, LLC.” — BBB rating A+, Customer Reviews are not used in the calculation of the BBB Letter Grade Rating, started 2/1/1970. Linked by: BBB: phone (210) 359-1333 on both records; BBB: websites arrowmoving.com and arrowmoving.net share the stem “arrow”; BBB: name “Arrow Moving & Storage Co.” appears on both records.

   Source: BBB profile — Arrow Moving & Storage of Texas, LLC. · as of Oct 19, 2026

7. ON RECORD

   Every exposed BBB review and complaint record was read: 0 reviews, 0 public complaints

   BBB exposes no reviews. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

   Source: BBB profile · BBB complaints · as of Oct 10, 2026

8. CHECKS OUT

   Active federal household-goods authority (MC-96339)

   FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); insurance filings on file.

   Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026

9. CHECKS OUT

   BBB rating A+ — not accredited

   BBB grades this business A+. No BBB complaints in the last 3 years. Source observations: accreditation 2026-10-10T01:56:39.183Z; complaint count 2026-10-10T01:56:39.183Z; rating and review count 2026-10-10T01:56:39.183Z.

   A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

   Source: BBB profile · BBB complaints

10. CHECKS OUT

    Wyoming Secretary of State Business Entity Search: Arrow Moving and Storage Co., Inc. — “Active”

    Wyoming Secretary of State Business Entity Search lists Arrow Moving and Storage Co., Inc. (1980-000094150), Profit Corporation - Domestic with status “Active”, formed 1964-06-15. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (Director); [name withheld] (President); [name withheld] (Vice President). A business registration is not a mover licence.

    Tied to this business by exact name, address and a named officer or agent.

    Source: Wyoming Secretary of State Business Entity Search · as of Oct 10, 2026

What kind of company is this?

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Wyoming Secretary of State Business Entity Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Entity name

Arrow Moving and Storage Co., Inc.

Status

Active

Entity type

Profit Corporation - Domestic

Entity ID

1980-000094150

Formation date

Jun 15, 1964

Registered agent

[name withheld]

Officers

3 officers are named on the register; names and roles are in the full report.

How it was tied to this business

By the exact name, the same address and an officer or owner named on this company’s records.

Source

Wyoming Secretary of State Business Entity Search record · retrieved Oct 10, 2026

• Limitation: Business registration is not a mover licence.
• Limitation: The official search results list could not be read because the submitted search remained on the register's persistent "Loading..." state.
• Limitation: The DBA/name-variant searches could not be completed and confirmed separately after the register entered the persistent loading state.
• Limitation: No explicit as-of or last-updated date was labeled on the detail page; 05/28/2026 is only the latest date visible in the record history.
• Limitation: Because the results list could not be read, I could not confirm whether additional near-matching entities exist elsewhere in the register.
• Limitation: The register search was blocked: After the filing-name search was submitted on the official Wyoming register, the search page remained on a persistent "Loading..." state and did not display the results list. The official detail page for the matching record was still readable.

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, Google, Yelp.

Ledger evaluated Oct 19, 2026.