Verified using official federal records
System Operational

Assurance Moving & Storage

Phoenix, AZUSDOT 2539142MC 914789(602) 900-0699
NMB Verification
Problems found

1 hidden spam link on the site

2 problems · report assembled Sep 30, 2026

What we found

Report assembled Sep 30, 2026 · Source observations are dated below
  1. PROBLEM
    1 hidden spam link on the site

    Examples: “Request A Free Move Quote”. These have nothing to do with moving and are positioned off-screen so visitors never see them.

    Link spam like this means the site is either compromised or bought from a link-farming SEO vendor.

    Source: company website · as of Sep 3, 2026

  2. PROBLEM
    Yelp: 1.8★ from 20 reviews

    Yelp rating 1.8/5.

    Source: Yelp listing · as of Sep 3, 2026

  3. NOTE
    BBB: 2.33★ from only 6 reviews

    BBB rating 2.33/5, grade A+, 6 complaints in 3 years. 6 reviews are too few to judge on their own; read them.

    Source: BBB listing · as of Sep 3, 2026

  4. ON RECORD
    Identified by its own website

    We read 6 pages of assurancemoving.com. The site prints phone (602) 900-0699 and describes its own moving services, advertises local moves, advertises long-distance moves, advertises interstate moves, states it is licensed and insured, prints a USDOT or MC number. It prints MC 914789, which we could not confirm as its own registration — see the identity finding below. Our federal registry search did not complete this run, so no registration is claimed either way.

    Local moves within AZ do not need federal operating authority; the state licence line on this page says what the state register shows.

    Source: company website · as of Sep 3, 2026

  5. CHECKS OUT
    BBB rating A+ (accredited)

    BBB complaints: 6 complaints in the last 3 years (1 closed in the last 12 months); types: Service or Repair Issues 3, Delivery Issues 1, Order Issues 1, Sales and Advertising Issues 1; status: 6 answered.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Aug 21, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods). (AUTHORIZED FOR: Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods) → AUTHORIZED FOR: Motor Carrier of Household Goods)
  • Aug 20, 2026INFOFleet on record now 1 power unit(s), 1 driver(s). (0 units / 1 drivers → 1 units / 1 drivers)

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

1 truck on file

Fleet size reported in federal filings.

What we checked

2 passed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Aug 11, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Aug 11, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    Arizona does not license household-goods movers. Arizona does not license or register household-goods movers. (Source last read Aug 20, 2026.)
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Review ratings compared across sources
    Google has an unknown number of reviews and BBB has only 6 reviews, too few to compare with Yelp's 20; star ratings differ by 2.9 stars.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Aug 11, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Aug 11, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
1
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companySource details are blocked or not visible. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
Physical address
625 S 27TH AVE STE 119, PHOENIX, AZ 85009
Operating authority dockets
ActiveMC914789Motor Carrier of Property (Except Household Goods)
ActiveMC914789Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA.

Arizona does not license household-goods movers, so there is no state mover licence for this company to hold.
Arizona does not license or register household-goods movers.
Source: Arizona Attorney General, consumer alert: “Arizona does not have a registration law or a professional licensing requirement for movers.” Arizona also exempts motor carriers from Corporation Commission jurisdiction (A.R.S. § 40-206). Read the source (last read Aug 20, 2026).

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.7/5
★★★★★
review count not shown when checked

Listing matched to this business.

View on Googlematched by phone + website

Source checked Sep 3, 2026

Yelp
1.8/5
★★★★★
20 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Sep 3, 2026

BBBAccredited
A+ BBB grade · 2.33/5
★★★★★
6 platform-reported reviews · 6 complaints (3 yrs), 1 in 12 mo
Complaints: Service or Repair Issues 3, Delivery Issues 1, Order Issues 1, Sales and Advertising Issues 1 · 6 answered

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Sep 3, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Assurance Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Assurance Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
5 sourced name entries; names may refer to the same person (BBB business profile, Press / news coverage)
Every review profile we found
3 review profiles, including 1 under different contact details than the federal registration
Every contact channel on file
8 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 239 evidence records

Information NMB could not verify

  • • FMCSA NCCDB complaint evidence
  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Sep 30, 2026. First published Sep 3, 2026. This report pulls from 239 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?