ATX Firefighter Moving
Legal name: ATX Firefighter Moving, LLC
No active federal operating authority
What we found
Checked Sep 3, 2026 · every line links to its source- SERIOUSNo active federal operating authority
MC1188148 Property (Except Household Goods) — INACTIVE; MC1188148 Household Goods — INACTIVE. SAFER operating-authority status: NOT AUTHORIZED.
It cannot legally perform interstate for-hire moves under federal rules.
Source: MOTUS registrations · SAFER snapshot · as of Sep 3, 2026
- SERIOUSBBB rating F — not accredited
Failure to respond to 2 complaint(s) filed against business - 3 complaint(s) filed against business BBB complaints: 3 complaints in the last 3 years (1 closed in the last 12 months); types: Service or Repair Issues 3; status: 2 unanswered, 1 unresolved.
Source: BBB profile · as of Sep 3, 2026
- NOTESelf-declared: “top-rated”
“TX Lago Vista, TX Spicewood, TX Contact Us Owned by Real Firefighters Top-Rated Austin Movers CALL US OR GET YOUR INSTAN”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 2407035 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDOwner of record: CHRISTOPHER ORR (OWNER), RYAN ENDICOTT (OWNER)
Company official(s) on the FMCSA registration for USDOT 2407035, TEXAS FIREFIGHTER MOVING LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Austin, TX: “ATX Firefighter Moving”
BBB: “ATX Firefighter Moving” — BBB rating F, not accredited, Failure to respond to 2 complaint(s) filed against business - 3 complaint(s) filed against business, started 4/9/2019. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (512) 592-7708 on both records; BBB: website atxfirefightermoving.com on both records; BBB: lists atxfirefightermoving.com as its own page; BBB: name “ATX Firefighter Moving” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — ATX Firefighter Moving · as of Sep 3, 2026
- CHECKS OUTTxDMV: active certificate 007079083
TxDMV lists an active household-goods certificate (checked 08/18/2026).
Source: TxDMV · as of Aug 18, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- ATX Firefighter MovingAustin, TXADVERSE RECORDlink strength: strong
- BBB — ATX Firefighter Moving: BBB rating F · not accredited · Failure to respond to 2 complaint(s) filed against business - 3 complaint(s) filed against business · started 4/9/2019
How we linked them: BBB: phone (512) 592-7708 on both records · BBB: website atxfirefightermoving.com on both records · BBB: lists atxfirefightermoving.com as its own page · BBB: name “ATX Firefighter Moving” appears on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
- Federal interstate household-goods authorityThis carrier is registered with FMCSA as intrastate-only, so federal household-goods authority does not apply to in-state moves. It would need federal authority before performing an interstate move. State licensing governs in-state moves — see the state registry check.
- State household-goods licenceTexas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 007079083, valid through Feb 28, 2027 (checked Aug 18, 2026).
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings vary by 3.7 stars across Google, BBB, Trustpilot. Read the actual reviews before deciding.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •4 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •Low BBB customer review rating (1/5)
- •Carrier vs broker disclosure check: high risk
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - NOT AUTHORIZED
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - No
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 1
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 2
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 6501 OASIS DR, AUSTIN, TX 78749
- Operating authority dockets
- InactiveMC1188148Motor Carrier of Property (Except Household Goods)InactiveMC1188148Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Not accredited
What the reviews show
8 reviews read across BBB, TrustpilotThe website says 463 reviews on Google. We could read 8 (BBB 1, Trustpilot 7); Google, Yelp could not be counted, so this is not the company’s total.
- WEAKGoogle 4.7★ (review count not shown) vs BBB 1.0★ (1 review): a 3.7-star gap between platforms — Google and BBB rest on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=1)
- WEAKThe website claims 463 reviews on Google; Google shows no review count at 4.7★, so the number could not be verified (Google, n=0)
- WEAK4 of the 7 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=7)
- Trustpilot · Luis Montano · 2026-02-12 · 5★: “I have been following this moving crew for a while. They are quick, careful, and treat my things better than I do. Highly recommended to work with them 👍🏽” source
- Trustpilot · Mike · 2026-02-12 · 5★: “Hands down the best moving experience I’ve ever had! Luis and PJ were absolute pros from start to finish on time, fast, careful with everything, and super friendly. They handled my furniture and…” source
- Trustpilot · David Morales · 2026-02-11 · 5★: “Luis and the ATX Firefighter crew were outstanding from start to finish. They showed up on time, worked fast, and handled everything with care. You can tell they take pride in their work. I’d…” source
- Trustpilot · Luis Rafael · 2026-02-11 · 5★: “We just finished moving from our place in Schertz out toward Austin, and man, ATX Firefighter Moving made it way less painful than I expected. I’ve dealt with movers before and always brace for…” source
- INFOThe 7 dated Trustpilot reviews we read span 285 days (2025-05-04 to 2026-02-12); the 5 closest together fall within 134 days (Trustpilot, n=7)
- INFOBBB grade F (1 customer review) (BBB, n=1)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with ATX Firefighter Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at ATX Firefighter Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Aug 29, 2026. First published Aug 29, 2026. This report pulls from 632 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?