Verified using official federal records
System Operational

Austin Moving Company

Austin, TXUSDOT 4391316(512) 270-5405
NMB Verification
Serious problems on the record

Advertises interstate moves; its website shows no USDOT or MC number on the pages we read

2 problems · report assembled Sep 3, 2026

What we found

Report assembled Sep 3, 2026 · Source observations are dated below
  1. SERIOUS
    Advertises interstate moves; its website shows no USDOT or MC number on the pages we read

    None of the 6 page(s) we read (home, about, pricing, faq, licensing, services) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).

    The pages we examined did not provide a USDOT or MC number, and we could not identify the carrier that performs these moves. This does not show that the company operates without authority; ask for the legal name and USDOT and MC numbers of the carrier that will carry your move, and check them.

    Source: company website · as of Sep 3, 2026

  2. PROBLEM
    Offers moves across state lines; no federal registration located for it

    Its website says “ree quote. Long-Distance Moving Costs from Austin Long-distance moves (beyond 50 miles or out of state) are quoted at a flat rate based on the weight of your belongings and the dis”. A name search of the free federal registries (SAFER, MOTUS) returned no registration for this business.

    This does not show that the company operates without authority: a move across state lines can be performed under another company’s registration. Before booking one, ask for the exact legal name and the USDOT and MC numbers of the carrier that will perform it, and proof of its insurance for the move, and check them.

    Source: company website · as of Sep 3, 2026

  3. NOTE
    Says “licensed and insured” — prints no licence number

    “ng-distance moves with professional crews and honest pricing. Locally Owned in Austin, TX Licensed & Insured We know Austin 4.9 Google Ratin”. No USDOT, MC or state licence number appears anywhere in the site text we read. The state register shows TxDMV certificate 010113034 active (checked 2026-08-18).

    The licence was verified on the state register; the website itself gives no number to check.

    Source: company website · as of Sep 3, 2026

  4. ON RECORD
    Identified by its own website — no USDOT number displayed

    We read 6 pages of austinmoving.company. The site prints phone (512) 270-5405 and describes its own moving services, advertises local moves, advertises long-distance moves, advertises interstate moves, states it is licensed and insured. No USDOT or MC number appears on it. A name search of the free federal registries (SAFER, MOTUS) returned no registration for this business.

    It advertises interstate moves without a federal registration we could confirm — see the federal findings on this page.

    Source: company website · as of Sep 3, 2026

  5. CHECKS OUT
    TxDMV: active certificate 010113034

    TxDMV lists an active household-goods certificate (checked 08/18/2026).

    Source: TxDMV · as of Aug 18, 2026

  6. CHECKS OUT
    BBB rating A- (accredited)

    BBB grades this business A-. BBB complaints: 3 complaints in the last 3 years (3 closed in the last 12 months); types: Billing Issues 2, Customer Service Issues 1; status: 3 answered.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · BBB complaints · as of Sep 3, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

1 truck on file

Fleet size reported in federal filings.

What we checked

1 passed2 failed
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Aug 12, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record does not show interstate household-goods carrier authority. Observed Aug 12, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    Texas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 010113034, valid through Mar 31, 2028 (checked Aug 18, 2026).
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

Carrier vs broker disclosure check

Review the evidence

serious concern

Full source note: Carrier vs broker disclosure check

Carrier vs broker disclosure check: serious concern

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Aug 12, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
No — not shown in the captured recordObserved Aug 12, 2026
Operating status
What does this mean?This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves.
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
1
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companyNo complaint references or counts found on the source page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
Physical address
8209 GREYHAWK CV, AUSTIN, TX 78744-5920

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.

AUSTIN MOVING & STORAGE LLC — certificate 010113034 · active · household goods
motor carrier certificate · valid through Mar 31, 2028 · view registry record
Enforcement history: No TxDMV enforcement cases on file

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Sep 3, 2026

Yelp
4.2/5
★★★★★
18 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Sep 3, 2026

BBBAccredited
A- BBB grade
review count not shown when checked · 3 complaints (3 yrs), 3 in 12 mo
Complaints: Billing Issues 2, Customer Service Issues 1 · 3 answered

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Sep 3, 2026

Trustpilot
—
0 platform-reported reviews · claimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Austin Moving Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Austin Moving Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Owners, officers & related businesses
2 sourced name entries; names may refer to the same person (Press / news coverage)
Every review profile we found
3 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
7 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 573 evidence records

Information NMB could not verify

  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Sep 3, 2026. First published Aug 29, 2026. This report pulls from 573 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?