Verified using official federal records
System Operational

Best Fit Movers

Legal name: Best Fit Movers, Inc.

San Diego, CAUSDOT 3051481(858) 503-0003
NMB Verification
Do not hire for an interstate move

No federal operating authority

6 problems found · checked Sep 3, 2026

What we found

Checked Sep 3, 2026 · every line links to its source
  1. CRITICAL
    No federal operating authority

    SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.

    It cannot legally perform the interstate household moves it advertises.

    Source: SAFER snapshot · as of Sep 3, 2026

  2. SERIOUS
    Registered as intrastate-only, advertises interstate moves

    FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “on Employee Relocation Office Movers Residential Movers Local Movers Long Distance Movers Interstate Movers Intrastate Movers Packing Servic”.

    It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.

    Source: SAFER snapshot · company website · as of Sep 3, 2026

  3. PROBLEM
    Driver out-of-service rate 18.8% vs 6.67% national average

    3 of 16 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).

    Source: SAFER snapshot · as of Sep 3, 2026

  4. PROBLEM
    2 hidden spam links on the site

    Examples: “partners link”, “partners link”. These have nothing to do with moving and are positioned off-screen so visitors never see them.

    Link spam like this means the site is either compromised or bought from a link-farming SEO vendor.

    Source: company website · as of Sep 3, 2026

  5. PROBLEM
    7 of the 20 dated Trustpilot reviews we read fall within 30 days (2021-08-25 to 2021-09-21); Trustpilot shows 37 reviews in total over at least 60 months, which spread evenly would be about 0.6 per 30 days

    We read 30 reviews across BBB and Trustpilot; one signal stands out — 7 of the 20 dated Trustpilot reviews we read fall within 30 days (2021-08-25 to 2021-09-21); Trustpilot shows 37 reviews in total over at least 60 months, which spread evenly would be about 0.6 per 30 days. Read the cited reviews yourself. Separately, 1 note on the company's review claims vs its record is listed below.

    Source: Trustpilot review — juan camilo mora bustos · Trustpilot review — Jemima Perez · Trustpilot review — Violeta Leon · Trustpilot listing · as of Sep 3, 2026

  6. PROBLEM
    77 complaints closed with BBB in the last 3 years, 25 in the last 12 months (BBB shows 102 customer reviews; FMCSA record: 10 trucks)

    BBB complaint volume relative to the size of the business.

    Source: BBB listing · as of Sep 3, 2026

  7. NOTE
    Self-declared: “best movers”, “top rated”, “best moving company”

    “r Reviews San Diego Moving Guide Blog Posts Contact Us 3,250+ Reviews Best Movers in San Diego Call our top rated San Di”. No source is given for any of these claims.

    Source: company website · as of Sep 3, 2026

  8. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 3051481 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Sep 3, 2026

  9. ON RECORD
    Owner of record: PETRU CARAMALAC (MANAGER)

    Company official(s) on the FMCSA registration for USDOT 3051481, BEST FIT MOVERS.

    Source: MOTUS · as of Sep 3, 2026

  10. ON RECORD
    Other locations under this brand in San Diego, CA and Bakersfield, CA: “Best Fit Movers Moving & StorageBest Fit Movers LLC”

    BBB: “Best Fit Movers” — BBB rating A+, started 6/13/2017. BBB: “Fit Movers, LLC” — BBB rating A+, started 7/1/2018. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (858) 503-0003 on both records; BBB: website bestfitmovers.com on both records; BBB: address 8400 Miramar Rd Ste 202A, San Diego, CA 92126-6330 matches 8400 Miramar Rd #202A, San Diego, CA, 92126; BBB: address 8400 Miramar Rd Ste 202A, San Diego, CA 92126-6330 matches 8400 Miramar Rd #202A, San Diego, CA 92126; BBB: lists bestfitmovers.com as its own page; BBB↔BBB: social profile linkedin.com/company on both records; BBB: Mr. Petru Caramalac — the same name as PETRU CARAMALAC.

    Ask which company holds the operating authority and insurance for your move, and get it in writing.

    Source: BBB profile — Best Fit Movers · BBB profile — Fit Movers, LLC · as of Sep 3, 2026

  11. CHECKS OUT
    BBB rating A+ (accredited) — San Diego profile

    BBB complaints: 77 complaints in the last 3 years (25 closed in the last 12 months); types: Service or Repair Issues 33, Product Issues 26, Order Issues 9, Billing Issues 6, Sales and Advertising Issues 3; status: 69 answered, 8 resolved.

    Source: BBB profile · as of Sep 3, 2026

  12. CHECKS OUT
    BBB rating A+ (accredited) — Bakersfield profile

    BBB profile on file.

    Source: BBB profile · as of Sep 3, 2026

Other identities of this operator

Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.

  • Best Fit Movers / Best Fit Movers Moving & StorageBest Fit Movers LLC / Fit Movers, LLCSan Diego, CA · Bakersfield, CAON RECORDlink strength: strong
    How we linked them: BBB: phone (858) 503-0003 on both records · BBB: website bestfitmovers.com on both records · BBB: address 8400 Miramar Rd Ste 202A, San Diego, CA 92126-6330 matches 8400 Miramar Rd #202A, San Diego, CA, 92126 · BBB: address 8400 Miramar Rd Ste 202A, San Diego, CA 92126-6330 matches 8400 Miramar Rd #202A, San Diego, CA 92126 · BBB: lists bestfitmovers.com as its own page · BBB↔BBB: social profile linkedin.com/company on both records · BBB: Mr. Petru Caramalac — the same name as PETRU CARAMALAC

What kind of company is this?

Carrier

Hauls goods under its own federal authority. The company you hire is the company that moves you.

10 trucks on file

Fleet size reported in federal filings.

What we checked

2 passed1 failed
  • Federally licensed (FMCSA)
    FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
  • Federal interstate household-goods authority
    This carrier is registered with FMCSA as intrastate-only, so federal household-goods authority does not apply to in-state moves. It would need federal authority before performing an interstate move. State licensing governs in-state moves — see the state registry check.
  • State household-goods licence
    We could not complete the California Bureau of Household Goods and Services (BHGS) lookup (checked Aug 31, 2026). This is a gap in our check, not a finding about the company.
  • Insurance currently on file
    We have not been able to confirm this company’s insurance status.
  • Reviews are consistent across sources
    Star ratings are within 1.6 stars of each other across 2 review sources.
  • Operates under a single brand name
    No alternate marketing brand names found on the company website.

Other concerns we want to surface

  • 4 medium-confidence identity matches awaiting review (advisory; does not block publishing)
  • State licensing still unverified
  • Carrier vs broker disclosure check: serious concern

FMCSA regulatory snapshot

Authority status
What does this mean?"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate.
NOT AUTHORIZED
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Authorized for HHG
What does this mean?"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law.
No
Operating status
What does this mean?This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves.
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
10
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
14
Insurance status
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
2548 CACTUS RD, SAN DIEGO, CA 92154

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Aug 31, 2026.

We could not complete the California Bureau of Household Goods and Services (BHGS) lookup (last attempt Aug 31, 2026). This is a gap in our check, not a finding about the company.

Reviews and complaints — every platform we check

Checked Sep 3, 2026

Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.

Google
Could not read
Google Maps answered with a list of businesses rather than this one. Google ratings are read through Google’s licensed Places API, which is not yet connected.
Yelp
1/5
★★★★
4 reviews
View on Yelppossible match — verify
BBBAccredited
A+ BBB grade · 4.96/5
★★★★★
102 reviews · 77 complaints (3 yrs), 25 in 12 mo
Complaints: Service or Repair Issues 33, Product Issues 26, Order Issues 9, Billing Issues 6, Sales and Advertising Issues 3 · 69 answered, 8 resolved
View on BBBmatched by phone + website
Trustpilot
3.4/5
★★★★★
37 reviews · claimed
View on Trustpilotmatched by website domain

What the reviews show

30 reviews read across BBB, Trustpilot
We read 30 reviews across BBB and Trustpilot; one signal stands out — 7 of the 20 dated Trustpilot reviews we read fall within 30 days (2021-08-25 to 2021-09-21); Trustpilot shows 37 reviews in total over at least 60 months, which spread evenly would be about 0.6 per 30 days. Read the cited reviews yourself. Separately, 1 note on the company's review claims vs its record is listed below.

The website says 3,250 reviews. We could read 143 (Yelp 4, BBB 102, Trustpilot 37); Google could not be counted, so this is not the company’s total.

5★
21
4★
1
3★
0
2★
0
1★
8
Distribution of the 30 reviews we read. Most businesses show mostly 5★ with a tail of 1★ — that shape alone means nothing.
  • NOTABLE
    7 of the 20 dated Trustpilot reviews we read fall within 30 days (2021-08-25 to 2021-09-21); Trustpilot shows 37 reviews in total over at least 60 months, which spread evenly would be about 0.6 per 30 days (Trustpilot, n=20)
    • Trustpilot · juan camilo mora bustos · 2021-08-25 · 5★: “Very good company! I had bestfit movers move everything out my old place. They sent a very efficient and professional team that moved everything carefully! I highly recommend them! ( communication is… source
    • Trustpilot · Jemima Perez · 2021-08-25 · 5★: “ source
    • Trustpilot · Violeta Leon · 2021-08-25 · 5★: “So professionals and great customer service, they arrived to my home at the appointment time. Highly recommended! source
    • Trustpilot · Sonia Vergara · 2021-09-21 · 5★: “Nice and polite stuff! Definitely recommend and will use their service again. source
  • NOTABLE
    77 complaints closed with BBB in the last 3 years, 25 in the last 12 months (BBB shows 102 customer reviews; FMCSA record: 10 trucks) (BBB, n=77)
  • WEAK
    BBB 5.0★ (102 reviews) vs Yelp 1.0★ (4 reviews): a 4.0-star gap between platforms — Yelp rests on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=106)
  • WEAK
    The website claims 3250 reviews without naming a platform; we could read a review count on 3 of the four platforms we check — BBB 102, Trustpilot 37 and Yelp 4. Google could not be read, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=102)
  • WEAK
    4 of the 20 dated Trustpilot reviews we read were posted on the same day (2021-09-21) (Trustpilot, n=20)
    • Trustpilot · Sonia Vergara · 2021-09-21 · 5★: “Nice and polite stuff! Definitely recommend and will use their service again. source
    • Trustpilot · Claire Ayala · 2021-09-21 · 5★: “ source
    • Trustpilot · Corina · 2021-09-21 · 5★: “Great customer service source
    • Trustpilot · Wendy Ivette · 2021-09-21 · 5★: “This is the second time we work with this company, and so far we would recommend it every time! Excellent customer service and reliable staff source
  • WEAK
    14 of the 20 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=20)
    • Trustpilot · Markathia Sells · 2023-04-25 · 5★: “Best Movers are the best moving company I have used. The movers were very careful with each piece of furniture that needed moving. They also disassembled and reassembled with ease. It was great to… source
    • Trustpilot · Nickolas Quinn · 2023-03-11 · 1★: “This company was hired last week beginning of March 2023, and was nothing but unprofessional , the driver of the truck ran into my entry gate and then proceeded to tell me that it was not a big deal.… source
    • Trustpilot · Tim Withers · 2022-11-10 · 1★: “At the end of September, I hired Best Fit Movers to move my things from my old apartment to a storage unit, as my new apartment wouldn't be ready for three weeks. The first move went fine but when… source
    • Trustpilot · Jennifer Weinberg · 2022-10-30 · 1★: “10/29/2022 I have never seen a business act so irresponsibly - I don't even know where to begin. In early September we hired Best Fit to move us out of our 3 bedroom house and store our things for a… source
  • INFO
    The 10 dated BBB reviews we read span 38 days (2026-07-22 to 2026-08-28); the 5 closest together fall within 10 days (BBB, n=10)
  • INFO
    97% of the reviews we read are 1★ or 5★ (n=30; 21 five-star, 8 one-star) — the usual shape of review distributions, noted for context (all platforms, n=30)

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Best Fit Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Best Fit Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance, bond, and authority filings on record
Their claims vs. what we verified
4 marketing claims reconciled against official records
Owners, officers & related businesses
Ownership history from state filings, archives, and press
Every review profile we found
All listings located per review site, including ones under different contact details than the federal registration
Every contact channel on file
8 contact records across all sources
Fraud-pattern analysis
Address legitimacy, review authenticity, broker disclosure, cloning, entity links
Full source ledger
60 source links across 529 evidence records
How current is this report?

Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 529 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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