Carrier vs broker disclosure check
Review the evidence
high risk
Full source note: Carrier vs broker disclosure check
Carrier vs broker disclosure check: high risk
FMCSA registrant: BEST FIT MOVERS
USDOT 3051481 · FMCSA SAFER · observed
No federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 15, 2026
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “Interstate Movers”.
It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.
Source: SAFER snapshot · company website · as of Oct 15, 2026
3 of 16 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/13/2026).
Source: SAFER snapshot · as of Oct 15, 2026
Examples: “partners link”, “partners link”. These have nothing to do with moving and are positioned off-screen so visitors never see them.
Link spam like this means the site is either compromised or bought from a link-farming SEO vendor.
Source: company website · as of Oct 13, 2026
We read 135 review records (133 with written text) across BBB and Trustpilot; one signal stands out — 7 of the 20 dated Trustpilot reviews we read fall within 30 days (2021-08-25 to 2021-09-21); Trustpilot shows 37 reviews in total over at least 61 months, which spread evenly would be about 0.6 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud. Separately, 1 note on the company's review claims vs its record is listed below.
Source: Trustpilot review — juan camilo mora bustos · Trustpilot review — Jemima Perez · Trustpilot review — Violeta Leon · Trustpilot listing · as of Oct 13, 2026
BBB 4.9★ (115 reviews) vs Yelp 2.0★ (27 reviews): a 2.9-star gap between platforms Rating and review count observations: yelp: 2026-10-13T03:20:41.686Z; bbb: 2026-10-13T03:20:59.196Z; trustpilot: 2026-10-13T03:20:41.686Z.
When one platform is glowing and another is not, the difference is the story — read both.
Source: Yelp listing · BBB listing · Trustpilot listing
“Best Movers”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 13, 2026
USDOT 3051481 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 15, 2026
The register could not be read. Business registration is not a mover licence. No name search could be submitted on the official register, so no matches could be confirmed or ruled out. No official record pages could be opened; entity names, file numbers, types, statuses, dates, agents, officers, addresses, source dates, and record URLs could not be read. The register search was blocked: The official bizfile Online business-search URL was blocked by an Incapsula security challenge before the search form/results could be loaded (Incapsula incident ID 1007000132212501374-1073148457154184043).
Reviews 2023-10-17 to 2026-10-07. Public complaints 2023-10-20 to 2026-07-13 (BBB status counts: 67 answered, 7 resolved; “answered” is not “resolved”). BBB counts 27 further complaints it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 13, 2026
California Bureau of Household Goods and Services (BHGS) lists an active household-goods certificate (checked 10/11/2026).
Source: California Bureau of Household Goods and Services (BHGS) · as of Oct 11, 2026
BBB complaints: 74 complaints in the last 3 years (19 closed in the last 12 months); types: Service or Repair Issues 29, Product Issues 28, Order Issues 9, Billing Issues 6, Advertising/Sales Issues 2; status: 67 answered, 7 resolved. Source observations: accreditation 2026-10-13T03:20:59.196Z; complaint count 2026-10-13T03:20:59.196Z; rating and review count 2026-10-13T03:20:59.196Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 13, 2026
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
Fleet size reported in federal filings.
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Review the evidence
high risk
Carrier vs broker disclosure check: high risk
In-state moves are governed by the state, not the FMCSA. This is what California Bureau of Household Goods and Services (BHGS) shows as of Oct 11, 2026.
California Secretary of State bizfile Online · checked Oct 13, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Source checked Oct 13, 2026
Listing matched to this business.
Source checked Oct 13, 2026
Listing matched to this business.
Profile identity checked Oct 13, 2026 · stored evidence
Accreditation checked Oct 13, 2026 · stored evidence
Complaints checked Oct 13, 2026 · stored evidence
Rating and review count checked Oct 13, 2026 · stored evidence
Listing matched to this business.
Source checked Oct 13, 2026
Detailed listing checks and review analysis are included in the full report.
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Best Fit Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Best Fit Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Google.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3051481 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 13, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 15, 2026 | — |
| FMCSA complaint history | Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published. | Oct 15, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 15, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents. | Oct 11, 2026 | View source |
| State business entity register | Not available when checkedCalifornia Secretary of State bizfile Online: not available when checked. | Oct 13, 2026 | — |
| State mover licence | Checked — record readCalifornia Bureau of Household Goods and Services (BHGS): record found. | Oct 11, 2026 | View source |
| Not available when checkedgoogle: Google Maps answered with a list of businesses rather than this one. Google listing details have not been verified for this report.. | Oct 13, 2026 | — | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 13, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website, address. | Oct 13, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 115/115 reviews, 47/47 public complaints, 27 hidden. | Oct 13, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 13, 2026 | View source |
| Phone, address and identifier search | Checked — record read5 identifier search(es) without the company name; 45 lead(s), 0 under another name. | Oct 13, 2026 | — |
| Related entities | Checked — record readNo other-name lead shared a strong identifier. | Oct 13, 2026 | — |
| Follow-up on unresolved leads | Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved. | Oct 13, 2026 | — |
Ledger evaluated Oct 15, 2026.
Report assembled Oct 15, 2026. First published Sep 3, 2026. This report pulls from 547 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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