Best US Moving Inc.
Legal name: BEST US MOVING INC
20 consumer complaints filed with FMCSA in the last four years — 4 for holding goods hostage
What we found
Checked Sep 3, 2026 · every line links to its source- SERIOUS20 consumer complaints filed with FMCSA in the last four years — 4 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2024: 1 · 2025: 4 · 2026: 15 (registry data as of 07/31/2026). Categories: Estimates/Final Charges 7, Claim Settlement 6, Deceptive Business Practices 6, Pickup and Delivery 5, Loss and Damage 5. Fleet on the registry: 1 truck — 20.0 complaints per truck.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEMDriver out-of-service rate 33.3% vs 6.67% national average
1 of 3 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEMWebsite address is not the federal record address
Website: 4688 Bedford Ave, Brooklyn, NY 11235. FMCSA record: 1076 B PARK RD, BLANDON, PA 19510 (mailing: 2750 HOMECREST AVE APT 602, BROOKLYN, NY 11235).
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- PROBLEM10 of the 20 dated Trustpilot reviews we read fall within 30 days (2026-06-27 to 2026-07-22); Trustpilot shows 21 reviews in total over at least 33 months, which spread evenly would be about 0.6 per 30 days
We read 20 reviews across Trustpilot; one signal stands out — 10 of the 20 dated Trustpilot reviews we read fall within 30 days (2026-06-27 to 2026-07-22); Trustpilot shows 21 reviews in total over at least 33 months, which spread evenly would be about 0.6 per 30 days. Read the cited reviews yourself. Separately, 2 notes on the company's review claims vs its record are listed below.
Source: Trustpilot review — JL R · Trustpilot review — Isaac Burnside · Trustpilot review — Keila P. · Trustpilot listing · as of Sep 3, 2026
- PROBLEMRatings disagree sharply between platforms
Google 4.8★ (187 reviews) vs Trustpilot 1.9★ (21 reviews): a 2.9-star gap between platforms
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · Trustpilot listing · as of Sep 3, 2026
- PROBLEMReview volume does not fit the operation on record
208 reviews across platforms (187 reviews on Google; 21 reviews on Trustpilot); FMCSA record: 1 truck, 2 drivers, 750,000 miles reported, registered 1.4 years; that is about 150 reviews per year registered
Source: SAFER snapshot · Google listing · Trustpilot listing · as of Sep 3, 2026
- PROBLEMTrustpilot: 1.9★ from 21 reviews
Trustpilot rating 1.9/5.
Source: Trustpilot listing · as of Sep 3, 2026
- NOTESelf-declared: “best movers”
“mpany that we had reached out to for our move! Ashley B. 3 months ago Best movers I have ever used. I have moved a lot a”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDOwner of record: MYKHAYLO GRYGORIYCHUK (OWNER)
Company official(s) on the FMCSA registration for USDOT 3359524, BEST US MOVING INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Blandon, PA: “Best US Moving Inc.”
BBB: “Best US Moving Inc.” — BBB rating B, 12 complaint(s) filed against business, started 12/1/2019. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (551) 529-5171 on both records; BBB: website bestusmoving.com on both records; BBB: address 1076 B Park Rd, Blandon, PA 19510-9563 matches 1076 B PARK RD, BLANDON, PA 19510; BBB: lists bestusmoving.com as its own page; BBB: Mr. Mykhaylo Grygoriychuk — the same name as MYKHAYLO GRYGORIYCHUK; BBB: name “Best US Moving Inc.” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Best US Moving Inc. · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-1075579)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Best US Moving Inc.Blandon, PAON RECORDlink strength: strong
- BBB — Best US Moving Inc.: BBB rating B · 12 complaint(s) filed against business · started 12/1/2019
How we linked them: BBB: phone (551) 529-5171 on both records · BBB: website bestusmoving.com on both records · BBB: address 1076 B Park Rd, Blandon, PA 19510-9563 matches 1076 B PARK RD, BLANDON, PA 19510 · BBB: lists bestusmoving.com as its own page · BBB: Mr. Mykhaylo Grygoriychuk — the same name as MYKHAYLO GRYGORIYCHUK · BBB: name “Best US Moving Inc.” appears on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 25, 2026MEDIUM1 new consumer complaint filed with FMCSA (19 → 20 in the last four years).
- Aug 21, 2026MEDIUM1 new consumer complaint filed with FMCSA (18 → 19 in the last four years).
- Aug 20, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
- Aug 20, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods).
- Aug 20, 2026INFOFederal record address changed to 1076 B PARK RD, BLANDON, PA 19510. (2750 HOMECREST AVE APT 602, BROOKLYN, NY, 11235 → 1076 B PARK RD, BLANDON, PA 19510)
- Aug 20, 2026INFOFleet on record now 1 power unit(s), 2 driver(s). (0 units / 2 drivers → 1 units / 2 drivers)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 3359524).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileFederal requirement is $750,000 but $0 is on file with FMCSA. Operating without the required insurance is a federal violation.
- Reviews are consistent across sourcesStar ratings vary by 2.9 stars across Google, Trustpilot. Read the actual reviews before deciding.
- Listed city matches federal recordsThis business advertises as based in Brooklyn, but federal and state regulatory records list its physical address in Blandon.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •7 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
- •Address legitimacy check: serious concern
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 1
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 2
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending status available by request
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- 20 consumer complaints on fileBy year: 2024: 1 · 2025: 4 · 2026: 15 · registry data as of Jul 31, 2026 · FMCSA complaint historyEstimates/Final Charges (7)Claim Settlement (6)Deceptive Business Practices (6)Pickup and Delivery (5)Loss and Damage (5)Shipment Documents (4)Hostage Goods (4)Weighing (1)Other Commercial Complaints (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 1076 B PARK RD, BLANDON, PA 19510
- Operating authority dockets
- ActiveMC1075579Motor Carrier of Property (Except Household Goods)ActiveMC1075579Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
20 reviews read across TrustpilotThe website says 187 reviews on Google. We could read 208 (Google 187, Trustpilot 21); Yelp could not be counted, so this is not the company’s total.
- NOTABLEGoogle 4.8★ (187 reviews) vs Trustpilot 1.9★ (21 reviews): a 2.9-star gap between platforms (all platforms, n=208)
- NOTABLE208 reviews across platforms (187 reviews on Google; 21 reviews on Trustpilot); FMCSA record: 1 truck, 2 drivers, 750,000 miles reported, registered 1.4 years; that is about 150 reviews per year registered (all platforms, n=208)
- NOTABLE10 of the 20 dated Trustpilot reviews we read fall within 30 days (2026-06-27 to 2026-07-22); Trustpilot shows 21 reviews in total over at least 33 months, which spread evenly would be about 0.6 per 30 days (Trustpilot, n=20)
- Trustpilot · JL R · 2026-06-27 · 1★: “⭐☆☆☆☆ Avoid this company at all costs. Our move from Pennsylvania to South Carolina has been one of the worst customer service experiences I’ve ever had. We entrusted Best US Moving with our…” source
- Trustpilot · Isaac Burnside · 2026-07-03 · 1★: “The only decent part about this experience was Christian, who was obviously a salesperson, who told me that he was The moving company, and not a broker when I asked him directly, because I've seen…” source
- Trustpilot · Keila P. · 2026-07-03 · 1★: “If I could give zero stars I would. This company absolutely screwed us. They not only failed to deliver on the guaranteed delivery date which we paid more for, theu never returned our things. We have…” source
- Trustpilot · The guy who was scammed · 2026-07-06 · 1★: “IMO What an absolutely Vile company I had the displeasure of working with. From tons of empty promises, to ignoring calls, to outright lies, to changing promises, to adding thousands of dollars to…” source
- WEAK17 of the 20 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=20)
- Trustpilot · S Douglas · 2026-07-21 · 1★: “I would strongly discourage anyone from using Best US Moving. My interstate move was handled so poorly that I feel obligated to warn other consumers. The pricing felt misleading from the start. I was…” source
- Trustpilot · Astha M · 2026-07-15 · 1★: “The WORST company to move with, watch out and please do not give them your money, your business, or your time. I spoke to this idiot on call called Christian. If you speak to him, DO NOT trust him.…” source
- Trustpilot · Jen Manzari · 2026-07-12 · 1★: “This company should be called WORST US MOVING. We had the worst experience with these people for our out of state move from MD to SC. The sales person, Christian, is your typical snake oil salesman;…” source
- Trustpilot · Tommy O · 2026-07-22 · 1★: “Time of delivery is very long, price high, communication is very poor.” source
- INFOThe website claims 187 reviews on Google; Google shows 187 reviews at 4.8★ (Google, n=187)
- INFO95% of the reviews we read are 1★ or 5★ (n=20; 6 five-star, 13 one-star) — the usual shape of review distributions, noted for context (all platforms, n=20)
- INFOTrustpilot rating 1.9★ from 21 reviews (Trustpilot, n=21)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Best US Moving Inc.? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Best US Moving Inc.? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 2, 2026. First published Sep 2, 2026. This report pulls from 305 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?