Better Life Moving
Legal name: BETTER LIFE MOVING LLC
The federal record address is an apartment
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMThe federal record address is an apartment
FMCSA principal place of business: 70 HOPE AVE APT 308, WALTHAM, MA 02453.
There is no depot or office behind this registration — the business is registered to a residence.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- PROBLEMWebsite address is not the federal record address
Website: 20 Presentation Rd, Brighton, MA 02135. FMCSA record: 70 HOPE AVE APT 308, WALTHAM, MA 02453 (mailing: 376 WASHINGTON ST, MALDEN, MA 02148).
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- PROBLEMThe only business email is a Gmail address
betterlifemoving@gmail.com — no mailbox on the company's own domain (mybetterlifemoving.com).
Source: company website · as of Sep 3, 2026
- NOTESelf-declared: “best moving company”, “top rated”, “best movers”
“s Blog FAQ Company About Us Contact Us Get a quote (781) 520 7997 THE BEST MOVING COMPANY WITH THE BEST REVIEWS Professi”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3866930 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDOwner of record: PETR FILATOV (OWNER)
Company official(s) on the FMCSA registration for USDOT 3866930, BETTER LIFE MOVING LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Malden, MA: “Better Life Moving”
BBB: “Better Life Moving” — BBB rating A-, not accredited, Length of time business has been operating. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (781) 520-7997 on both records; BBB: website mybetterlifemoving.com on both records; BBB: lists mybetterlifemoving.com as its own page; BBB: Petr Filatov — the same name as PETR FILATOV; BBB: name “Better Life Moving” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Better Life Moving · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-1414489)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUT
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Better Life MovingMalden, MAON RECORDlink strength: strong
- BBB — Better Life Moving: BBB rating A- · not accredited · Length of time business has been operating
How we linked them: BBB: phone (781) 520-7997 on both records · BBB: website mybetterlifemoving.com on both records · BBB: lists mybetterlifemoving.com as its own page · BBB: Petr Filatov — the same name as PETR FILATOV · BBB: name “Better Life Moving” appears on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 3866930).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileOn-file coverage ($750,000) meets or exceeds federal requirement ($750,000).
- Reviews are consistent across sourcesStar ratings are within 0.4 stars of each other across 2 review sources.
- Listed city matches federal recordsThis business advertises as based in Brighton, but federal and state regulatory records list its physical address in Waltham / Malden.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •11 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
- •Address legitimacy check: serious concern
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 3
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 1
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 70 HOPE AVE APT 308, WALTHAM, MA 02453
- Operating authority dockets
- ActiveMC1414489Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
7 reviews read across TrustpilotThe website says 5★ from 326 reviews. We could read 7 (Trustpilot 7); Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 5.0★ from 326 reviews without naming a platform; we could read a review count on 1 of the four platforms we check — Trustpilot 7. Google could not be read, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=7)
- WEAK4 of the 7 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=7)
- Trustpilot · Brittany Lopez · 2026-09-03 · 5★: “Better Life Moving was fantastic! They moved my mom and moved a number of pieces of furniture to various other households. They were so professional and quick! Their customer service was amazing! If…” source
- Trustpilot · Alex Lvi · 2026-08-25 · 5★: “The best movers! Needed last minute help moving and they came in so clutch. Moved a very heavy and expensive piece of equipment for us and made sure it was done safely and on time. They beat every…” source
- Trustpilot · Stepan Lbov · 2025-05-01 · 5★: “Best moving company ever . I’ve been using them since their opening . I always have the best experience. Highly recommend this company to anyone who are willing to have great experience and fair…” source
- Trustpilot · Daria Vasichkina · 2025-04-21 · 5★: “Great experience moving with Better Life Moving today. The crew arrived on time and carefully handled all of my items. Everyone was efficient and friendly. All of my furniture got moved without a…” source
- INFOThe 7 dated Trustpilot reviews we read span 535 days (2025-03-18 to 2026-09-03); the 5 closest together fall within 422 days (Trustpilot, n=7)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Better Life Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Better Life Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 2, 2026. First published Sep 3, 2026. This report pulls from 374 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?