Big Blue Moving
FMCSA registrant: BIG BLUE MOVING LLC
USDOT 3101999 · FMCSA SAFER · observed
Only free-mail business addresses captured on the examined pages
What we found
Report assembled Oct 16, 2026 · Source observations are dated below- PROBLEMOnly free-mail business addresses captured on the examined pages
bigbluemovingky@gmail.com — the examined pages did not provide a mailbox on the company's own domain (bigbluemovingky.com). Other pages or mailboxes were not ruled out.
Source: company website · as of Oct 13, 2026
- PROBLEM6 of the 49 dated BBB reviews we read fall within 30 days (2024-07-31 to 2024-08-27); BBB shows 48 reviews in total over at least 36 months, which spread evenly would be about 1.3 per 30 days
We read 49 reviews across BBB; one signal stands out — 6 of the 49 dated BBB reviews we read fall within 30 days (2024-07-31 to 2024-08-27); BBB shows 48 reviews in total over at least 36 months, which spread evenly would be about 1.3 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud.
Source: BBB review — Brenda T · BBB review — Rebecca J · BBB review — Darin E · BBB listing · as of Oct 13, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/10/2026 and found no certificate under this name or USDOT 3101999.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- NOTEBBB reviews include damage and billing allegations alongside predominantly positive experiences
The retained BBB corpus contains 49 texts dated October 9, 2023–September 19, 2026: 46 five-star, 1 two-star and 2 one-star reviews. A July 19, 2025 reviewer alleged floor/TV damage and a longer-than-estimated move. A June 30, 2025 reviewer disputed billed time and a $5-per-pad charge for pads he said were advertised as included. A December 18, 2023 reviewer alleged inadequate furniture protection; the business replied that it had received no claim and offered to investigate. No later disposition is retained for these review allegations. BBB separately reports zero complaints in its displayed three-year period.
Reviews are customer allegations, not adjudicated findings. A business reply is not a resolution. Google (4.9 from 2,366) and Yelp (3.5 from 15) review texts were not read, so this covers BBB reviews only.
Before booking: Obtain the contract before moving day and confirm the time estimate, billing rules, protection/valuation and claims process in writing.
Source: BBB reviews — Big Blue Moving · as of Oct 9, 2026
- ON RECORDUSDOT 3101999: no federal operating authority recorded
SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.
For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 16, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 3101999 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 16, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 11/21/2023 (Non-Ratable Review)
11/21/2023 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 16, 2026
- ON RECORDKentucky HHG listing records certificate C04194; the website does not print it
The Kentucky Transportation Cabinet's HHG Carrier Listing dated October 1, 2026 (read October 9, 2026) lists BIG BLUE MOVING LLC, certificate C04194, at 401 Dudley Trace, Florence, KY 41042, with the same email as its FMCSA registration. The company's website says it is "fully licensed and insured" but prints no licence number on the three pages read.
The listing shows no status, issue or expiry date, or insurance, and KYTC's individual-record search requires a KYID sign-in, so current status and insurance were not confirmed.
For a Kentucky move, verify current certificate status and insurance with KYTC before booking.
Source: KYTC HHG Carrier Listing (dated Oct 1, 2026) · as of Oct 9, 2026
- ON RECORDKentucky Secretary of State FastTrack Business Search: Big Blue Moving, LLC — “A - Active”
Kentucky Secretary of State FastTrack Business Search lists Big Blue Moving, LLC (1007390), KLC - Kentucky Limited Liability Company with status “A - Active”, formed 2018-01-10. Registered agent: [name withheld]. A business registration is not a mover licence.
Tied to this business by exact name, address and a named officer or agent.
Source: Kentucky Secretary of State FastTrack Business Search · as of Mar 10, 2026
- ON RECORDEvery exposed BBB review and complaint record was read: 49 reviews, 0 public complaints
Reviews 2023-10-09 to 2026-09-19. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- ON RECORDA saved Big Blue Storage profile explicitly identifies Big Blue Moving as a related business
The BBB Big Blue Storage profile captured August 29, 2026 lists Big Blue Moving, LLC as related, the same owner of record, phone (859) 608-2583 and the moving company website. Its address is 415 Dudley Trace; the mover and federal record use 401 Dudley Trace. The October 9 mover website also links to bigbluestorage-ky.com.
BBB's "related business" label and a website link are not proof of a legal merger, shared assets or property ownership. Big Blue Storage's own BBB listing (not accredited, not rated) is not counted for Big Blue Moving.
Before booking: Identify the contracting entity and storage location when purchasing storage services.
Source: BBB profile — Big Blue Storage (saved Aug 29, 2026) · as of Aug 29, 2026
- ON RECORD2022 City of Florence occupational-licence citations against "Big Blue Moving" (heard June 5, 2024)
The City of Florence Code Enforcement Board minutes of June 5, 2024 list contested case 2022-232-OC, City of Florence vs. Big Blue Moving, at 71–75 Cavalier Blvd: eleven occupational-license citations totaling $2,900. Our research summary reported that the board dismissed them once the licence was compliant; the retained excerpt does not include that paragraph.
The address in the minutes differs from the company's current 401 Dudley Trace address, and the disposition was not confirmed from the full minutes. This is a local licensing matter, not a federal action, and does not show the company is unlicensed today.
Before booking: Ask the company for its current City of Florence occupational licence.
Source: Florence Code Enforcement Board minutes, June 5, 2024 · as of Oct 9, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 13, 2026
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 16, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityAn own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 16, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
- State household-goods licenceWe searched State household-goods mover registry (checked Oct 10, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesStar ratings differ by 1.4 stars across Google, Yelp, BBB. Read reviews on each platform before relying on any single rating.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 16, 2026
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Not applicable to the recorded role or in-state scopeObserved Oct 16, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 17
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 18
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2023-11-21 Non-Ratable Review
- Physical address
- 401 DUDLEY TRACE, FLORENCE, KY 41042
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 10, 2026.
State business entity record
Kentucky Secretary of State FastTrack Business Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Entity name
- Big Blue Moving, LLC
- Status
- A - Active
- Entity type
- KLC - Kentucky Limited Liability Company
- Entity ID
- 1007390
- Formation date
- Jan 10, 2018
- Registered agent
- [name withheld]
- How it was tied to this business
- By the exact name, the same address and an officer or owner named on this company’s records.
- Source
- Kentucky Secretary of State FastTrack Business Search record · register date Mar 10, 2026 · retrieved Oct 9, 2026
- Limitation: Business registration is not a mover licence.
- Limitation: The requested legacy URL https://web.sos.ky.gov/bussearchnprofile/search.aspx returned HTTP 404, so the current official Secretary of State Business Entity Search at https://sosbes.sos.ky.gov/BusSearchNProfile/search.aspx was used instead.
- Limitation: The register's results showed 2 results on Page 1 of 1 for both BIG BLUE MOVING LLC and Big Blue Moving searches; both records were opened. No DBA name was provided to search separately.
- Limitation: Neither record displayed individual officers, directors, managers, or members; each only printed Managed By: Members, so no officer/member entries could be confirmed.
- Limitation: The records did not display a separate as-of or last-updated date; source_date records the displayed Last Annual Report date.
- Limitation: An active registered agent does not make a defaulted company active; the status word is the register's own.
Same-name entities not tied to this business
Each shares a name with this company and nothing else that the record could confirm. Their status is not this company’s status.
- Big Blue Moving, LLC · I - Inactive · register entrysame name as another entity in the results; no address or officer tie
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 13, 2026
Listing matched to this business.
Source checked Oct 13, 2026
AccreditedListing matched to this business.
Source checked Oct 13, 2026
Source checked Oct 13, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Big Blue Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Big Blue Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 15 of 16 applicable sources. Not available when checked: FMCSA insurance filings.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3101999 corroborated (a USDOT number recorded for this business, re-matched by phone or email). | — | — |
| Company website | Checked — record read3 page(s) of the company website read. | Oct 13, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 16, 2026 | — |
| FMCSA complaint history | Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published. | Oct 16, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 16, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents. | Oct 11, 2026 | View source |
| State business entity register | Checked — record readKentucky Secretary of State FastTrack Business Search: Big Blue Moving, LLC — A - Active. | Oct 9, 2026 | View source |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 10, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by phone, website. | Oct 13, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 13, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 13, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 49/49 reviews, 0/0 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 13, 2026 | View source |
| Phone, address and identifier search | Checked — record read5 identifier search(es) without the company name; 36 lead(s), 0 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readNo other-name lead shared a strong identifier. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved. | Oct 13, 2026 | — |
Ledger evaluated Oct 16, 2026.
Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 518 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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