Black Tie Moving
Legal name: Black Tie Moving, LLC
No federal operating authority
What we found
Checked Sep 3, 2026 · every line links to its source- CRITICALNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: SAFER snapshot · as of Sep 3, 2026
- SERIOUSRegistered as intrastate-only, advertises interstate moves
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “sest Branch Choose the Closest Branch Dallas Nashville Columbus Austin Memphis Cincinnati Interstate LLC Arizona Little Rock Huntsville Dela”.
It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.
Source: SAFER snapshot · company website · as of Sep 3, 2026
- SERIOUSAdvertises interstate moves, prints no USDOT or MC number
None of the 6 page(s) we read (home, contact, about, pricing, faq, licensing) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).
You cannot look this company up from its own website. That is the point.
Source: company website · as of Sep 3, 2026
- PROBLEMWebsite address is not the federal record address
Website: 424 Church St, Suite 2000, Nashville, TN 37219. FMCSA record: 3245 RICHLAND VIEW, BARTLETT, TN 38133 (mailing: 3728 KEYSTONE AVE, NASHVILLE, TN 37211).
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- PROBLEMBBB: 1★ from 5 reviews
BBB rating 1/5, grade A+, 7 complaints in 3 years.
Source: BBB listing · as of Sep 3, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/01/2026 and found no certificate under this name or USDOT 2782498.
It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.
- NOTESelf-declared: “award-winning”, “most trusted”
“relocation is treated as an elite guest. Establishing Excellence With Award-Winning Services In 2012, Black Tie Moving e”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 2782498 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Sep 3, 2026
- ON RECORDOwner of record: JONATHAN CALDWELL (CEO)
Company official(s) on the FMCSA registration for USDOT 2782498, BLACK TIE MOVING MEMPHIS LP.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDMatched to USDOT 2782498 by email
found by name search (motus: "BLACK TIE MOVING MEMPHIS LP"). the federal record's contact email jc@blacktiemoving.com is on this business's own domain blacktiemoving.com
Source: SAFER snapshot · company website · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Brentwood, TN and Carrollton, TX: “Black Tie Moving Services Nashville”
BBB: “Black Tie Moving Services Nashville” — BBB rating A+, started 1/1/2012. BBB: “Black Tie Moving” — BBB rating A+, started 7/3/2013. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (469) 224-5904 on both records; BBB: website blacktiemoving.com on both records; BBB: phone (972) 984-0029 on both records; BBB: lists blacktiemoving.com as its own page; BBB↔BBB: social profile facebook.com/blacktiemoving on both records; BBB↔BBB: PresidentMr. Cody Black — same surname as Mr. Dustin Black; BBB↔BBB: Lucy Black — same surname as Mr. Dustin Black.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Black Tie Moving Services Nashville · BBB profile — Black Tie Moving · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 7 complaints in the last 3 years (1 closed in the last 12 months); types: Service or Repair Issues 6, Order Issues 1; status: 5 answered, 2 resolved.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Black Tie Moving Services Nashville / Black Tie Moving / Black Tie Moving ServicesBrentwood, TN · Carrollton, TXON RECORDlink strength: strong
- BBB — Black Tie Moving Services Nashville: BBB rating A+ · started 1/1/2012
- BBB — Black Tie Moving: BBB rating A+ · started 7/3/2013
How we linked them: BBB: phone (469) 224-5904 on both records · BBB: website blacktiemoving.com on both records · BBB: phone (972) 984-0029 on both records · BBB: lists blacktiemoving.com as its own page · BBB↔BBB: social profile facebook.com/blacktiemoving on both records · BBB↔BBB: PresidentMr. Cody Black — same surname as Mr. Dustin Black · BBB↔BBB: Lucy Black — same surname as Mr. Dustin Black
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 21, 2026HIGHTxDMV: a search by name and USDOT no longer returns the licence record (006733496) we found before. (active → no record)
- Aug 20, 2026HIGHTxDMV: a search by name and USDOT no longer returns the licence record (006733496) we found before. (active → no record)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
- Federal interstate household-goods authorityThis carrier is registered with FMCSA as intrastate-only, so federal household-goods authority does not apply to in-state moves. It would need federal authority before performing an interstate move. State licensing governs in-state moves — see the state registry check.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 1, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings vary by 3.5 stars across BBB, Trustpilot, Yelp. Read the actual reviews before deciding.
- Listed city matches federal recordsThis business advertises as based in Nashville, but federal and state regulatory records list its physical address in Scottsdale / Lewisville.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsWebsite says since 2012 but BBB business profile shows 14 years (since 1/1/2012). The claim is materially lower than verified.
Other concerns we want to surface
- •4 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •Low BBB customer review rating (1/5)
- •State licensing still unverified
- •Address legitimacy check: serious concern
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - NOT AUTHORIZED
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - No
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 10
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 12
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 3245 RICHLAND VIEW, BARTLETT, TN 38133
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 1, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
25 reviews read across BBB, TrustpilotThe website says 4.8★ from 2,186 reviews on Google. We could read 1,337 (BBB 5, Trustpilot 1332); Google, Yelp could not be counted, so this is not the company’s total.
- WEAKGoogle 4.8★ (2186 reviews, as claimed on the company website — Google could not be read) vs BBB 1.0★ (5 reviews): a 3.8-star gap between platforms — BBB rests on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=2191)
- WEAKThe website claims 4.8★ from 2186 reviews on Google; Google could not be read (Google Maps returned a page with no business name. Google ratings are read through Google’s licensed Places API, which is not yet connected.), so we could not verify the claim (Google, n=0)
- WEAK4 of the 20 dated Trustpilot reviews we read were posted on the same day (2026-08-23); Trustpilot shows 1332 reviews in total for this business, so several on one day is within its pace (Trustpilot, n=20)
- Trustpilot · Tj · 2026-08-23 · 3★: “I was really disappointed with the experience. I didn't mind that the service window was delayed, things do happen as a day goes on. What I didn't expect was two young men, one thin and one hefty. I…” source
- Trustpilot · L Rodriguez · 2026-08-23 · 5★: “The entire crew were great, so careful, polite. Couldn’t ask for better service. Thank you to them 🙂” source
- Trustpilot · Perfect Piano Global Services · 2026-08-23 · 5★: “Great service will hire again” source
- Trustpilot · Customer · 2026-08-23 · 5★: “Black Tie moving did a fantastic job moving us to our new house. They worked like a well oiled machine. Very impressive! I would highly recommend them.” source
- WEAK10 of the 20 Trustpilot reviewers whose review history is visible have written only this one review (Trustpilot, n=20)
- Trustpilot · Catron Cox · 2026-09-03 · 5★: “They were very professional, it was very hot out I felt terrible, that we had to go into the 3rd hr . They were champs for sure , the boxes were all supposed to moved prior to them coming .” source
- Trustpilot · Karen Phillips · 2026-09-02 · 5★: “The guys were amazing. They did an awesome job and was super careful with all my items. Very polite.” source
- Trustpilot · Daron Brown · 2026-09-02 · 5★: “” source
- Trustpilot · Meredith Vezina · 2026-08-28 · 5★: “The moving team was really professional and easy to work with. I highly recommend Black Tie Moving Services.” source
- INFOThe 5 dated BBB reviews we read span 1017 days (2023-09-18 to 2026-06-30); the 5 closest together fall within 1017 days (BBB, n=5)
- INFOThe 20 dated Trustpilot reviews we read span 14 days (2026-08-21 to 2026-09-03); the 5 closest together fall within 2 days (Trustpilot, n=20)
- INFO92% of the reviews we read are 1★ or 5★ (n=25; 17 five-star, 6 one-star) — the usual shape of review distributions, noted for context (all platforms, n=25)
- INFOBBB rating 1.0★ from 5 reviews (BBB, n=5)
- INFO7 complaints closed with BBB in the last 3 years, 1 in the last 12 months (BBB shows 5 customer reviews; FMCSA record: 10 trucks) (BBB, n=7)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Black Tie Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Black Tie Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 1243 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?