Born to Move Movers
Legal name: Born to Move LLC
Driver out-of-service rate 22.2% vs 6.67% national average
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMDriver out-of-service rate 22.2% vs 6.67% national average
4 of 18 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEM2 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2026: 2 (registry data as of 07/31/2026). Categories: Estimates/Final Charges 1, Loss and Damage 1. Fleet on the registry: 8 trucks — 0.3 complaints per truck.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEMWebsite address is not the federal record address
Website: 84 Bowers St, Unit B, Newton, MA 02460. FMCSA record: 42 CHANDLER PLACE, NEWTON, MA 02464.
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/03/2026 and found no certificate under this name or USDOT 2887241.
It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.
- NOTEA “call” button labelled (857) 557-8801 actually dials (866) 286-2166
3 phone numbers in use on the site: (857) 557-8801, (617) 903-2609, (866) 286-2166.
Source: page · as of Sep 3, 2026
- NOTESelf-declared: “#1”, “best moving company”, “top-rated”, “best movers”
“&shcp=8aecc5ac&idc=useast5"}]" data-next-page=""> BORN TO MOVE MOVERS #1 Rated Moving Company for your next move! LOCAL ”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDFMCSA investigations on record: 4 — most recent 11/21/2023 (Non-Ratable Review)
11/21/2023 Non-Ratable Review; 04/25/2022 Non-Ratable Review; 07/09/2020 Non-Ratable Review; 04/18/2019 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: DMITRII MALASHKIN (OWNER)
Company official(s) on the FMCSA registration for USDOT 2887241, BORN TO MOVE LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Watertown, MA: “Born to Move, LLC.”
BBB: “Born to Move, LLC.” — BBB rating B+, not accredited, 1 BBB alert(s), 6 complaint(s) filed against business, started 5/1/2016. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (617) 903-2609 on both records; BBB: website goborntomove.com on both records; BBB: lists goborntomove.com as its own page; BBB: Mr. Dmitrii Malashkin — the same name as DMITRII MALASHKIN; BBB: name “Born to Move, LLC.” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Born to Move, LLC. · as of Sep 3, 2026
- ON RECORDBBB rating B+ (not accredited)
BBB complaints: 6 complaints in the last 3 years (4 closed in the last 12 months); types: Order Issues 2, Product Issues 2, Delivery Issues 1, Service or Repair Issues 1; status: 6 answered. Alerts: 1 alert(s)
Source: BBB profile · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-985934)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Born to Move, LLC.Watertown, MAADVERSE RECORDlink strength: strong
- BBB — Born to Move, LLC.: BBB rating B+ · not accredited · 1 BBB alert(s) · 6 complaint(s) filed against business · started 5/1/2016
How we linked them: BBB: phone (617) 903-2609 on both records · BBB: website goborntomove.com on both records · BBB: lists goborntomove.com as its own page · BBB: Mr. Dmitrii Malashkin — the same name as DMITRII MALASHKIN · BBB: name “Born to Move, LLC.” appears on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 2887241).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 3, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings vary by 3.8 stars across Google, Yelp, BBB, Trustpilot. Read the actual reviews before deciding.
- Claimed fleet size matches verified recordsWebsite says from a single truck to a fleet but FMCSA SAFER (power units) shows 8 power units (FMCSA). The claim is materially lower than verified.
- Claimed employee count matches verified recordsWebsite says 0 but FMCSA SAFER (drivers) shows 8 drivers (FMCSA). The claim is materially lower than verified.
- Claimed reviews matches verified records1,136 on website matches 1,369 reviews read across Google 1,139, Yelp 196, Trustpilot 31, BBB 3 from BBB + Yelp + Google + Trustpilot.
Other concerns we want to surface
- •11 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •Low BBB customer review rating (1/5)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 8
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 8
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- 2 consumer complaints on fileBy year: 2026: 2 · registry data as of Jul 31, 2026 · FMCSA complaint historyEstimates/Final Charges (1)Loss and Damage (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2023-11-21 Non-Ratable Review; 2022-04-25 Non-Ratable Review; 2020-07-09 Non-Ratable Review; 2019-04-18 Non-Ratable Review
- Physical address
- 42 CHANDLER PLACE, NEWTON, MA 02464
- Operating authority dockets
- ActiveMC985934Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 3, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Not accredited
What the reviews show
3 reviews read across BBBThe website says 4.8★ from 1,670 reviews. We could read 1,338 (Google 1139, Yelp 196, BBB 3); Trustpilot could not be counted, so this is not the company’s total.
- WEAKGoogle 4.8★ (1139 reviews) vs BBB 1.0★ (3 reviews): a 3.8-star gap between platforms — BBB rests on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=1142)
- INFOThe website claims 4.8★ from 1670 reviews without naming a platform; the most any platform we could read shows is 1139 reviews (Google) — Trustpilot could not be read, so another platform may show more (all platforms, n=1139)
- INFO6 complaints closed with BBB in the last 3 years, 4 in the last 12 months (BBB shows 3 customer reviews; FMCSA record: 8 trucks) (BBB, n=6)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Born to Move Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Born to Move Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 771 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?