Verified using official federal records
System Operational
National Mover Bureau
Verified Moving Company Database
National Mover Bureau
Verified Database

Camelback Moving

Legal name: CAMELBACK MOVING INC

Phoenix, AZUSDOT 1635834MC 603040(602) 892-0713
https://camelbackmoving.com/
NMB Verification
Not fully assessed

No State household-goods mover registry record found for this business

0 problems found · checked Sep 3, 2026

What we found

Checked Sep 3, 2026 · every line links to its source
  1. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 09/02/2026 and found no certificate under this name or USDOT 1635834.

    It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.

  2. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 1635834 in the last four years (registry data as of 07/31/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026

  3. ON RECORD
    FMCSA investigations on record: 4 — most recent 02/12/2009 (Compliance Review)

    02/12/2009 Compliance Review; 09/16/2008 Compliance Review; 05/23/2008 Non-Ratable Review; 05/22/2008 Compliance Review. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Sep 3, 2026

  4. ON RECORD
    Owner of record: CHAD OLSEN (PRESIDENT)

    Company official(s) on the FMCSA registration for USDOT 1635834, CAMELBACK MOVING INC.

    Source: MOTUS · as of Sep 3, 2026

  5. ON RECORD
    Other locations under this brand in Phoenix, AZ: “Camelback Moving Inc” / “Camelback Moving”

    BBB: “Camelback Moving Inc” — BBB rating A+, started 1/21/2005. BBB: “Camelback Moving Inc”. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (602) 564-6683 on both records; BBB: website camelbackmoving.com on both records; BBB: address 2330 N 31st Ave, Phoenix, AZ 85009-1525 matches 2330 N. 31st Ave., Phoenix, AZ, 85009; BBB: address 2330 N 31st Ave, Phoenix, AZ 85009-1525 matches 2330 N 31ST AVE, PHOENIX, AZ 85009; BBB: lists camelbackmoving.com as its own page; BBB: Mr. Chad Olsen — the same name as CHAD OLSEN; BBB: name “Camelback Moving Inc” appears on both records.

    Ask which company holds the operating authority and insurance for your move, and get it in writing.

    Source: BBB profile — Camelback Moving Inc · BBB profile — Camelback Moving Inc · as of Sep 3, 2026

  6. CHECKS OUT
    Active federal household-goods authority (MC-603040)

    FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.

    Source: SAFER snapshot · MOTUS · as of Sep 3, 2026

  7. CHECKS OUT
    BBB rating A+ (accredited) — Phoenix profile

    BBB complaints: 2 complaints in the last 3 years (2 closed in the last 12 months); types: Billing Issues 1, Service or Repair Issues 1; status: 2 answered.

    Source: BBB profile · as of Sep 3, 2026

Other identities of this operator

Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.

  • Camelback Moving Inc / Camelback MovingPhoenix, AZON RECORDlink strength: strong
    How we linked them: BBB: phone (602) 564-6683 on both records · BBB: website camelbackmoving.com on both records · BBB: address 2330 N 31st Ave, Phoenix, AZ 85009-1525 matches 2330 N. 31st Ave., Phoenix, AZ, 85009 · BBB: address 2330 N 31st Ave, Phoenix, AZ 85009-1525 matches 2330 N 31ST AVE, PHOENIX, AZ 85009 · BBB: lists camelbackmoving.com as its own page · BBB: Mr. Chad Olsen — the same name as CHAD OLSEN · BBB: name “Camelback Moving Inc” appears on both records

What kind of company is this?

Carrier

Hauls goods under its own federal authority. The company you hire is the company that moves you.

Interstate household moves

Federally authorized to move household goods across state lines.

20+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

20 trucks on file

Fleet size reported in federal filings.

What we checked

4 passed2 caution1 failed
  • Federally licensed (FMCSA)
    Active federal authority on file with FMCSA (USDOT 1635834).
  • Authorized to move household goods
    FMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
  • State household-goods licence
    We searched State household-goods mover registry (checked Sep 2, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Insurance currently on file
    We have not been able to confirm this company’s insurance status.
  • Operates under a single brand name
    No alternate marketing brand names found on the company website.
  • Claimed years in business matches verified records
    Website says 2-YEAR-OLD but BBB business profile shows 21 years (since 1/21/2005). The claim is materially lower than verified.
  • Claimed fleet size matches verified records
    15 trucks on website matches 20 power units (FMCSA) from FMCSA SAFER (power units).
  • Claimed employee count matches verified records
    Website says 50+ employees but FMCSA SAFER (drivers) shows 34 drivers (FMCSA), about 1.5× the verified value.

Other concerns we want to surface

  • •State licensing still unverified
  • •Related-entity links check: high risk

FMCSA regulatory snapshot

Authority status
What does this mean?"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate.
AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
Carrier operation
Interstate
Authorized for HHG
What does this mean?"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law.
Yes
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
20
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
34
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 2009-02-12 Compliance Review; 2008-09-16 Compliance Review; 2008-05-23 Non-Ratable Review; 2008-05-22 Compliance Review
Physical address
2330 N 31ST AVE, PHOENIX, AZ 85009
Operating authority dockets
ActiveMC603040Motor Carrier of Property (Except Household Goods)
ActiveMC603040Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 2, 2026.

We searched State household-goods mover registry on Sep 2, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

Reviews and complaints — every platform we check

Checked Sep 3, 2026

Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.

Google
Could not read
Google ratings are read through Google’s licensed Places API, which is not yet connected. Google’s public listing could not be read either.
Yelp
4.7/5
★★★★★
1,140 reviews
View on Yelppossible match — verify
BBBAccredited
A+ BBB grade · 4.62/5
★★★★★
13 reviews · 2 complaints (3 yrs), 2 in 12 mo
Complaints: Billing Issues 1, Service or Repair Issues 1 · 2 answered
View on BBBmatched by website
Trustpilot
No listing found
No Trustpilot page exists for camelbackmoving.com.

What the reviews show

10 reviews read across BBB
We read 10 reviews across BBB; nothing unusual in the pattern.
5★
8
4★
0
3★
1
2★
1
1★
0
Distribution of the 10 reviews we read. Most businesses show mostly 5★ with a tail of 1★ — that shape alone means nothing.
  • INFO
    The 10 dated BBB reviews we read span 809 days (2024-05-07 to 2026-07-24); the 5 closest together fall within 197 days (BBB, n=10)

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Camelback Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Camelback Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance, bond, and authority filings on record
Their claims vs. what we verified
4 marketing claims reconciled against official records
Owners, officers & related businesses
Ownership history from state filings, archives, and press
Every review profile we found
All listings located per review site, including ones under different contact details than the federal registration
Every contact channel on file
11 contact records across all sources
Fraud-pattern analysis
Address legitimacy, review authenticity, broker disclosure, cloning, entity links
Full source ledger
60 source links across 524 evidence records
How current is this report?

Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 524 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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