Cardinal Moving
FMCSA registrant: CARDINAL MOVING LLC
USDOT 2464685 · FMCSA SAFER · observed
No federal operating authority
What we found
Report assembled Oct 19, 2026 · Source observations are dated below- CRITICALNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026
- SERIOUSRegistered as intrastate-only, advertises interstate moves
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “Out of State Moving”.
It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.
Source: SAFER snapshot · company website · as of Oct 19, 2026
- SERIOUSAdvertises interstate moves; its website shows no USDOT or MC number on the pages we read
None of the 4 page(s) we read (home, contact, about, pricing) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).
The pages we examined did not provide a USDOT or MC number to check. Ask which registration would carry your interstate move.
Source: company website · as of Oct 9, 2026
- PROBLEMSays “licensed and insured” — prints no licence number
“Fully licensed and fully insured , our full-time, professionally trained team will treat your belongings like their own - safely and efficie”. No USDOT, MC or state licence number appears anywhere in the site text we read.
A licence claim with no number is unverifiable.
Source: company website · as of Oct 9, 2026
- PROBLEMRatings disagree sharply between platforms
Google 4.9★ (4525 reviews) vs Yelp 3.3★ (132 reviews): a 1.6-star gap between platforms Rating and review count observations: google: 2026-10-09T06:32:53.658Z; yelp: 2026-10-09T06:32:53.658Z; bbb: 2026-10-09T06:33:06.903Z.
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · Yelp listing · BBB listing
- NOTESelf-declared: “top rated”, “#1”
“The Top Rated Moving Company in The Midwest”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 9, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 2464685 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 19, 2026
- ON RECORDKentucky Secretary of State FastTrack Business Search: Cardinal Moving, LLC — “A - Active”
Kentucky Secretary of State FastTrack Business Search lists Cardinal Moving, LLC (0854426), KLC - Kentucky Limited Liability Company with status “A - Active”, formed 2013-04-05. Registered agent: [name withheld]. Officers/managers listed: [name withheld] (Member); [name withheld] (Member). A business registration is not a mover licence.
Tied to this business by exact name, address and a named officer or agent.
Source: Kentucky Secretary of State FastTrack Business Search · as of Aug 7, 2026
- ON RECORDEvery exposed BBB review and complaint record was read: 4 reviews, 1 public complaints
Reviews 2023-10-14 to 2024-10-26. Public complaints 2025-07-03 to 2025-07-03 (BBB status counts: 1 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 1 complaint in the last 3 years (0 closed in the last 12 months); types: Billing Issues 1; status: 1 answered. Source observations: accreditation 2026-10-09T06:33:06.903Z; complaint count 2026-10-09T06:33:06.903Z; rating and review count 2026-10-09T06:33:06.903Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 19, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 19, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceKentucky Transportation Cabinet, Division of Motor Carriers lists certificate C03956; its status was not available when checked (checked Oct 9, 2026).
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesBBB has only 4 reviews, too few to compare with Google's 4525; star ratings differ by 1.6 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
- Claimed reviews matches verified recordsal Moving Now Proudly Serves Southern Indiana. We have over 4,400 Google Reviews and Counting! Skip to Content About Mee on website matches Google shows 4,525 reviews (checked Oct 9, 2026) from Google listing matched to this business.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 19, 2026
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - No — not shown in the captured recordObserved Oct 19, 2026
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 22
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 21
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 13319 AIKEN ROAD, LOUISVILLE, KY 40223
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Kentucky Transportation Cabinet, Division of Motor Carriers shows as of Oct 9, 2026.
State business entity record
Kentucky Secretary of State FastTrack Business Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Entity name
- Cardinal Moving, LLC
- Status
- A - Active
- Entity type
- KLC - Kentucky Limited Liability Company
- Entity ID
- 0854426
- Formation date
- Apr 5, 2013
- Registered agent
- [name withheld]
- Officers
- 2 officers are named on the register; names and roles are in the full report.
- How it was tied to this business
- By the exact name, the same address and an officer or owner named on this company’s records.
- Source
- Kentucky Secretary of State FastTrack Business Search record · register date Aug 7, 2026 · retrieved Oct 9, 2026
- Limitation: Business registration is not a mover licence.
- Limitation: The originally supplied URL (https://web.sos.ky.gov/bussearchnprofile/search.aspx) returned an ASP.NET 404; the Kentucky Secretary of State online-services page directed the search to the current official host https://sosbes.sos.ky.gov/BusSearchNProfile/search.aspx.
- Limitation: The register prints coded status and type values together with their descriptions; those strings are reproduced verbatim.
- Limitation: No separate DBA names were provided. Searches submitted were CARDINAL MOVING LLC, Cardinal Moving, and Managing Partner here at Cardinal Moving LLC. The first two resolved to the same single record; the latter returned 0 results (Page 1 of 1).
- Limitation: An active registered agent does not make a defaulted company active; the status word is the register's own.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Listing matched to this business.
Source checked Oct 9, 2026
AccreditedListing matched to this business.
Profile identity checked Oct 9, 2026 · stored evidence
Accreditation checked Oct 9, 2026 · stored evidence
Complaints checked Oct 9, 2026 · stored evidence
Rating and review count checked Oct 9, 2026 · stored evidence
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Cardinal Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Cardinal Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 15 of 16 applicable sources. Not available when checked: FMCSA insurance filings.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 2464685 corroborated (a USDOT number recorded for this business, re-matched by phone or email). | — | — |
| Company website | Checked — record read4 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 19, 2026 | — |
| FMCSA complaint history | Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published. | Oct 19, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 19, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents. | Oct 9, 2026 | View source |
| State business entity register | Checked — record readKentucky Secretary of State FastTrack Business Search: Cardinal Moving, LLC — A - Active. | Oct 9, 2026 | View source |
| State mover licence | Checked — record readKentucky Transportation Cabinet, Division of Motor Carriers: record found. | Oct 9, 2026 | View source |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 9, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website, address. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 4/4 reviews, 1/1 public complaints. | Oct 9, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Checked — record read5 identifier search(es) without the company name; 42 lead(s), 0 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readNo other-name lead shared a strong identifier. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved. | Oct 9, 2026 | — |
Ledger evaluated Oct 19, 2026.
Report assembled Oct 19, 2026. First published Oct 12, 2026. This report pulls from 328 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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