2 consumer complaints filed with FMCSA in the last four years
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEM2 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 · 2026: 1 (registry data as of 07/31/2026). Categories: Pickup and Delivery 2, Estimates/Final Charges 1, Loss and Damage 1, Claim Settlement 1. Fleet on the registry: 17 trucks — 0.1 complaints per truck.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEM
- NOTESelf-declared: “most trusted”, “award-winning”
“knowledge, we’re also a proud agent for Allied Van Lines, one of the most trusted moving networks in the world. With All”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDFMCSA investigations on record: 4 — most recent 03/23/2023 (Non-Ratable Review)
03/23/2023 Non-Ratable Review; 12/21/2017 Non-Ratable Review; 05/26/2010 Non-Ratable Review; 05/22/1987 Safety Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: LOGAN CLEMMER (CONTROLLER), NORMAN CLEMMER (PRESIDENT)
Company official(s) on the FMCSA registration for USDOT 85504, CLEMMER MOVING & STORAGE INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Telford, PA: “Clemmer Moving & Storage, Incorporated”
BBB: “Clemmer Moving & Storage, Incorporated” — BBB rating A-, not accredited, Failure to respond to 1 complaint(s) filed against business, started 1/1/1903. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (877) 392-6090 on both records; BBB: phone (215) 723-5515 on both records; BBB: website clemmermoving.com on both records; BBB: address 425 School House Rd, Telford, PA 18969-1146 matches 425 Schoolhouse Road, Telford, PA, 18969; BBB: address 425 School House Rd, Telford, PA 18969-1146 matches 425 Schoolhouse Road, Telford, PA 18969; BBB: address 425 School House Rd, Telford, PA 18969-1146 matches 425 SCHOOLHOUSE RD, TELFORD, PA 18969; BBB: lists clemmermoving.com as its own page.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Clemmer Moving & Storage, Incorporated · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-296756)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A- (not accredited)
BBB complaints: 2 complaints in the last 3 years (0 closed in the last 12 months); types: Delivery Issues 1, Service or Repair Issues 1; status: 1 unanswered, 1 answered.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Clemmer Moving & Storage, IncorporatedTelford, PAON RECORDlink strength: strong
- BBB — Clemmer Moving & Storage, Incorporated: BBB rating A- · not accredited · Failure to respond to 1 complaint(s) filed against business · started 1/1/1903
How we linked them: BBB: phone (877) 392-6090 on both records · BBB: phone (215) 723-5515 on both records · BBB: website clemmermoving.com on both records · BBB: address 425 School House Rd, Telford, PA 18969-1146 matches 425 Schoolhouse Road, Telford, PA, 18969 · BBB: address 425 School House Rd, Telford, PA 18969-1146 matches 425 Schoolhouse Road, Telford, PA 18969 · BBB: address 425 School House Rd, Telford, PA 18969-1146 matches 425 SCHOOLHOUSE RD, TELFORD, PA 18969 · BBB: lists clemmermoving.com as its own page
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 85504).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings vary by 3.0 stars across Google, BBB. Read the actual reviews before deciding.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed fleet size matches verified recordsWebsite says 0 but FMCSA SAFER (power units) shows 17 power units (FMCSA). The claim is materially lower than verified.
- Claimed employee count matches verified records0 on website matches 5 drivers (FMCSA) from FMCSA SAFER (drivers).
Other concerns we want to surface
- •5 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •Low BBB customer review rating (1/5)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 17
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 5
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 2 consumer complaints on fileBy year: 2025: 1 · 2026: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyPickup and Delivery (2)Estimates/Final Charges (1)Loss and Damage (1)Claim Settlement (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2023-03-23 Non-Ratable Review; 2017-12-21 Non-Ratable Review; 2010-05-26 Non-Ratable Review; 1987-05-22 Safety Review
- Physical address
- 425 SCHOOLHOUSE RD, TELFORD, PA 18969
- Operating authority dockets
- ActiveMC296756Motor Carrier of Property (Except Household Goods)ActiveMC296756Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Not accredited
What the reviews show
2 reviews read across BBBThe website says 5★ from 83 reviews. We could read 72 (Yelp 70, BBB 2); Google could not be counted, so this is not the company’s total.
- WEAKGoogle 4.0★ (review count not shown) vs BBB 1.0★ (2 reviews): a 3.0-star gap between platforms — Google and BBB rest on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=2)
- INFOThe website claims 5.0★ from 83 reviews without naming a platform; the most any platform we could read shows is 70 reviews (Yelp) — Google’s listing was found but showed no review count, so another platform may show more (all platforms, n=70)
- INFOYelp rating 2.0★ from 70 reviews (Yelp, n=70)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Clemmer Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Clemmer Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 2, 2026. First published Sep 3, 2026. This report pulls from 345 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?