Verified using official federal records
System Operational

USA Moving and Storage

Legal name: USA Moving and Storage, Inc.

Lincolnwood, ILUSDOT 2372043(800) 626-4474
NMB Verification
Not fully assessed

No FMCSA registration found for this business

0 problems found · checked Sep 3, 2026

What we found

Checked Sep 3, 2026 · every line links to its source
  1. COULD NOT VERIFY
    No FMCSA registration found for this business

    We searched FMCSA (SAFER + MOTUS) by name and checked the website phone (800) 626-4474; 4 same-name registration(s) did not match this business. The website advertises interstate moves.

    We could not verify any federal authority for the moves it sells. Treat it as unregistered until it produces its USDOT number.

    Source: company website · as of Sep 3, 2026

  2. NOTE
    Self-declared: “most trusted”, “top rated”

    “s Our Services 1-800-626-4474 Moving? Call Us Local moving We are the most trusted Chicago local movers since 1888. We s”. No source is given for any of these claims.

    Source: company website · as of Sep 3, 2026

  3. ON RECORD
    Identified by its own website

    We read 6 pages of usamovingandstorage.com. The site prints phone (800) 626-4474 and address 7020 N.Ridgeway Ave, Lincolnwood, IL 60712 and describes its own moving services, advertises local moves, advertises long-distance moves, advertises interstate moves, states it is licensed and insured, prints a USDOT or MC number. It prints MC 297382, which we could not confirm as its own registration — see the identity finding below. No federal registration matched this business by phone, email or name in the free registries (SAFER, MOTUS).

    It sells long-distance or interstate moves without a federal registration we could confirm — see the federal findings on this page.

    Source: company website · as of Sep 3, 2026

  4. ON RECORD
    Other locations under this brand in Chicago, IL: “USA Moving & Storage” / “U.S.A. Moving and Storage” / “Inc.”

    BBB: “USA Moving & Storage” — BBB rating A+, started 8/1/1981. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (800) 626-4474 on both records; BBB: phone (847) 673-6301 on both records; BBB: website usamovingandstorage.com on both records; BBB: lists usamovingandstorage.com as its own page; BBB: name “USA Moving & Storage” appears on both records.

    Ask which company holds the operating authority and insurance for your move, and get it in writing.

    Source: BBB profile — USA Moving & Storage · as of Sep 3, 2026

  5. CHECKS OUT
    BBB rating A+ (accredited)

    BBB profile on file.

    Source: BBB profile · as of Sep 3, 2026

Other identities of this operator

Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.

  • USA Moving & Storage / U.S.A. Moving and Storage / Inc.Chicago, ILON RECORDlink strength: strong
    How we linked them: BBB: phone (800) 626-4474 on both records · BBB: phone (847) 673-6301 on both records · BBB: website usamovingandstorage.com on both records · BBB: lists usamovingandstorage.com as its own page · BBB: name “USA Moving & Storage” appears on both records

What kind of company is this?

27+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

What we checked

2 passed1 caution
  • Federally licensed (FMCSA)
    We have not been able to confirm this company’s federal authority status.
  • Authorized to move household goods
    We have not been able to confirm whether this company is authorized to move household goods.
  • State household-goods licence
    Not checked for this profile.
  • Insurance currently on file
    We have not been able to confirm this company’s insurance status.
  • Reviews are consistent across sources
    Star ratings vary by 3.9 stars across Google, BBB. Read the actual reviews before deciding.
  • Listed city matches federal records
    Address consistency check found no mismatches.
  • Operates under a single brand name
    No alternate marketing brand names found on the company website.

Other concerns we want to surface

  • 3 medium-confidence identity matches awaiting review (advisory; does not block publishing)
  • Low BBB customer review rating (1/5)
  • State licensing still unverified

FMCSA regulatory snapshot

Authority status
What does this mean?"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate.
Carrier operation
Authorized for HHG
What does this mean?"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law.
Operating status
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
Insurance status
Safety rating
DOT complaints (FMCSA)
We could not verify complaints for this companyNo specific complaint counts, categories, or references are visible due to blocked content. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
Physical address

Reviews and complaints — every platform we check

Checked Sep 3, 2026

Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.

Google
4.9/5
★★★★★
review count could not be read
View on Googlematched by phone + website
Yelp
Could not read
Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided.
BBBAccredited
A+ BBB grade · 1/5
★★★★
1 review
View on BBBmatched by phone + website
Trustpilot
0 reviews · claimed
View on Trustpilotmatched by website domain

What the reviews show

1 review read across BBB
Only 1 review could be read across BBB; too few to assess the pattern.
  • WEAK
    Google 4.9★ (review count not shown) vs BBB 1.0★ (1 review): a 3.9-star gap between platforms — Google and BBB rest on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=1)

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with USA Moving and Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at USA Moving and Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Checked against federal filings
Their claims vs. what we verified
2 marketing claims reconciled against official records
Owners, officers & related businesses
Ownership history from state filings, archives, and press
Every review profile we found
All listings located per review site, including ones under different contact details than the federal registration
Every contact channel on file
4 contact records across all sources
Fraud-pattern analysis
Address legitimacy, review authenticity, broker disclosure, cloning, entity links
Full source ledger
60 source links across 210 evidence records
How current is this report?

Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 210 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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