USA Moving and Storage
Offers moves across state lines; no federal registration located for it
What we found
Report assembled Oct 14, 2026 · Source observations are dated below- PROBLEMOffers moves across state lines; no federal registration located for it
Its website says “It also provides the services for intrastate and interstate moves with furniture assembling and disassembling features, custom crating and provides the transportation for the…” (captured 2026-10-14). A name search of the free federal registries (SAFER, MOTUS) returned 4 registrations; none matched this business's phone, email, or name and city.
This does not show that the company operates without authority: a move across state lines can be performed under another company’s registration. Before booking one, ask for the exact legal name and the USDOT and MC numbers of the carrier that will perform it, and proof of its insurance for the move, and check them.
Source: company website · as of Oct 14, 2026
- NOTESelf-declared: “most trusted”, “top rated”
“We are the most trusted Chicago local movers since 1888”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 14, 2026
- ON RECORDIdentified by its own website
We read 6 pages of usamovingandstorage.com. The site prints phone (800) 626-4474 and address 7020 N.Ridgeway Ave, Lincolnwood, IL 60712 and describes its own moving services, advertises local moves, advertises long-distance moves, advertises interstate moves, states it is licensed, insured and bonded, prints a USDOT or MC number. It prints MC 297382, which we could not confirm as its own registration — see the identity finding below. A name search of the free federal registries (SAFER, MOTUS) returned 4 registrations; none matched this business's phone, email, or name and city.
It advertises interstate moves without a federal registration we could confirm — see the federal findings on this page.
Source: company website · as of Oct 14, 2026
- ON RECORDIllinois Secretary of State Business Entity Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. Search submissions were attempted for "USA Moving and Storage, Inc" and "USA Moving and Storage", but the official register's results could not be read. Because no results page was successfully returned, completeness of entity matches, entity IDs, statuses, dates, agents, officers, addresses, record URLs, and source dates could not be confirmed. No third-party sources were used. The register search was blocked: The official Illinois Secretary of State Business Entity Search page loaded, but submitting the business-name search redirected to the register's search endpoint (https://apps.ilsos.gov/businessentitysearch/businessentitysearch) and returned ERR_HTTP2_PROTOCOL_ERROR / could not be reached. Consequently, no official search-results list or record page could be read.
- ON RECORD2 other businesses listed at this street address
“NORTH SHORE INDUSTRIAL VENDING” (yelp); “U S A MOVING & STORAGE INC” (web page). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
Source: NORTH SHORE INDUSTRIAL VENDING · U S A MOVING & STORAGE INC · as of Oct 10, 2026
- ON RECORDEvery exposed BBB review and complaint record was read: 1 reviews, 0 public complaints
Reviews 2026-04-17 to 2026-04-17. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 10, 2026
- CHECKS OUTBBB rating A+ (accredited)
No BBB complaints in the last 3 years. Source observations: rating and review count 2026-10-14T02:54:57.723378+00:00; accreditation 2026-10-14T02:55:08.783082+00:00; complaint count 2026-10-14T02:54:47.963054+00:00.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe could not complete the Illinois Commerce Commission lookup (checked Oct 14, 2026). This is a gap in our check, not a finding about the company.
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesBBB has only 1 review, too few to compare with Google's 1180; star ratings differ by 3.9 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 14, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 14, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 5
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 6
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNo complaint details available for the specified DOT and MC numbers. The page content could not be retrieved. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- Physical address
- 254 NW 11TH AVE BOCA RATON, FL 33486-3453
- Operating authority dockets
- ActiveMC813905Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. We tried to read Illinois Commerce Commission on Oct 14, 2026.
State business entity record
Illinois Secretary of State Business Entity Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: Search submissions were attempted for "USA Moving and Storage, Inc" and "USA Moving and Storage", but the official register's results could not be read.
- Limitation: Because no results page was successfully returned, completeness of entity matches, entity IDs, statuses, dates, agents, officers, addresses, record URLs, and source dates could not be confirmed.
- Limitation: No third-party sources were used.
- Limitation: The register search was blocked: The official Illinois Secretary of State Business Entity Search page loaded, but submitting the business-name search redirected to the register's search endpoint (https://apps.ilsos.gov/businessentitysearch/businessentitysearch) and returned ERR_HTTP2_PROTOCOL_ERROR / could not be reached. Consequently, no official search-results list or record page could be read.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 14, 2026
Listing matched to this business.
Source checked Aug 12, 2026 · stored evidence
AccreditedListing matched to this business.
Profile identity checked Oct 14, 2026 · stored evidence
Rating and review count checked Oct 14, 2026 · stored evidence
Accreditation checked Oct 14, 2026 · stored evidence
Complaints checked Oct 14, 2026 · stored evidence
Listing matched to this business.
Source checked Oct 14, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with USA Moving and Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at USA Moving and Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: FMCSA registration (SAFER and MOTUS), FMCSA complaint history, FMCSA safety record (SMS), FMCSA insurance filings unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readIdentified by its own moving-company website; no federal registration resolved. | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 14, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Unresolved — identity not confirmedIt offers moves beyond its state (“It also provides the services for intrastate and interstate moves with furniture assembling and disassembling features, custom crating and…”, own website, 2026-10-14), and no federal registration was matched to this business: A name search of the free federal registries (SAFER, MOTUS) returned 4 registrations; none matched this business's phone, email, or name and city. The carrier that would perform those moves is unresolved. | Oct 14, 2026 | View source |
| FMCSA complaint history | Unresolved — identity not confirmedThese records belong to the carrier that performs its moves across state lines, which is unresolved. | — | — |
| FMCSA safety record (SMS) | Unresolved — identity not confirmedThese records belong to the carrier that performs its moves across state lines, which is unresolved. | — | — |
| FMCSA insurance filings | Unresolved — identity not confirmedThese records belong to the carrier that performs its moves across state lines, which is unresolved. | — | — |
| State business entity register | Not available when checkedIllinois Secretary of State Business Entity Search: not available when checked. | Oct 10, 2026 | — |
| State mover licence | Not available when checkedIllinois Commerce Commission: the source was not available when checked. | Oct 14, 2026 | View source |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 14, 2026 | View source | |
| Yelp | Not available when checkedyelp: Saved capture of 2026-08-12; this is not a current rating. On 2026-10-14 Yelp was not available when checked (Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided). Yelp per-review star ratings were not visible in markdown; captured visible review text with rating left blank. | Aug 12, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website. | Oct 14, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 1/1 reviews, 0/0 public complaints. | Oct 10, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 14, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 51 lead(s), 1 under another name. | Oct 10, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 10, 2026 | — |
| Follow-up on unresolved leads | Not applicableNo unresolved serious lead required follow-up. | Oct 14, 2026 | — |
Ledger evaluated Oct 14, 2026.
Report assembled Oct 14, 2026. First published Sep 3, 2026. This report pulls from 583 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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