Verified using official federal records
System Operational

Cool Moving

FMCSA registrant: PRO MOVERS INC

USDOT 3256236 · FMCSA SAFER · observed

Philadelphia, PAUSDOT 3256236MC 1465559(215) 600-0057
NMB Verification
Problems found

Says “licensed and insured” / “PUC licensed” — prints no licence number

1 problem · 1 address caution · report assembled Oct 1, 2026

What we found

Report assembled Oct 1, 2026 · Source observations are dated below
  1. PROBLEM
    Says “licensed and insured” / “PUC licensed” — prints no licence number

    “frequency will vary. Learn more on our Privacy Policy page. * Submit Full-Service Moving Licensed & Insured Teams Serving Philadelphia & Sur”. No USDOT, MC or state licence number appears anywhere in the site text we read.

    A licence claim with no number is unverifiable.

    Source: company website · as of Sep 3, 2026

  2. CAUTION
    Website and federal records list different addresses

    Website (observed 2026-09-03T22:52:05.508Z): 2628 Welsh Rd, Apt 112, Philadelphia, PA 19152. FMCSA physical address (observed 2026-10-01T06:30:38.684Z): 1803 AUGUSTA DR, JAMISON, PA 18929. FMCSA mailing address: 1803 AUGUSTA DR, JAMISON, PA 18929.

    Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.

    Source: company website · federal address record · as of Oct 1, 2026

  3. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3256236 in the last four years (registry data as of 08/28/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 1, 2026

  4. CHECKS OUT
    Active federal household-goods authority (MC-1465559)

    FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 1, 2026

  5. CHECKS OUT
    BBB rating A+ — not accredited

    BBB grades this business A+.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Oct 1, 2026MEDIUMNew operating authority on record: MC1465559 Motor Carrier of Household Goods — Active.

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

5+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

1 truck on file

Fleet size reported in federal filings.

What we checked

3 passed1 caution
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 1, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 1, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    Not checked for this profile.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 1, 2026; confirm current coverage before booking.
  • Address and operating-location evidence
    Website and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 1, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 1, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
1
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Aug 28, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
1803 AUGUSTA DR, JAMISON, PA 18929
Operating authority dockets
ActiveMC1465559Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Sep 3, 2026

Yelp
No verified matching listing
A listing was reviewed, but its connection to this business is unconfirmed. Its ratings are excluded.

Source checked Sep 3, 2026

BBBNot accredited
A+ BBB grade
review count not shown when checked

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Sep 3, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Cool Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Cool Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
4 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage)
Every review profile we found
1 review profile
Every contact channel on file
7 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 267 evidence records

Information NMB could not verify

  • • FMCSA Licensing & Insurance authority, insurance, bond, and BOC-3 evidence
  • • FMCSA enforcement / out-of-service evidence
  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Oct 1, 2026. First published Sep 3, 2026. This report pulls from 267 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?