Dependable Movers SF
Legal name: DEPENDABLE MOVERS LLC
It cannot legally perform interstate household moves under federal rules.
What we found
Checked Sep 3, 2026 · every line links to its source- CRITICALNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The carrier declares interstate operation to FMCSA. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEMDriver out-of-service rate 15.4% vs 6.67% national average
2 of 13 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEMWebsite address is not the federal record address
Website: 2348 Jerrold Ave, San Francisco, CA 94124. FMCSA record: 598 VECINO STREET, BENICIA, CA 94510.
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- COULD NOT VERIFYNo listing on Yelp, BBB, Trustpilot
We searched Yelp, BBB, Trustpilot by name and city and found no listing for this business; Google could not be read.
A mover with no public review footprint has no track record you can check.
- NOTESelf-declared: “best moving company”, “# 1”, “most reliable”
“4.9/5 400+ Google Reviews 5/5 A+ Rating 4.9/5 400+ Yelp Reviews Voted Best Moving Company The Perfect Move Process Your ”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3098516 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDOwner of record: GULZHAN BEISENOVA (OWNER)
Company official(s) on the FMCSA registration for USDOT 3098516, DEPENDABLE MOVERS LLC.
Source: MOTUS · as of Sep 3, 2026
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 21, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
- Aug 21, 2026CRITICALOperating authority changed: NOT AUTHORIZED.
- Aug 21, 2026CRITICALHousehold-goods operating authority is no longer active.
- Aug 21, 2026INFOFederal record address changed to 598 VECINO STREET, BENICIA, CA 94510. (598 VECINO STREET, BENICIA, CA, 94510 → 598 VECINO STREET, BENICIA, CA 94510)
- Aug 21, 2026INFOFleet on record now 7 power unit(s), 5 driver(s). (0 units / 5 drivers → 7 units / 5 drivers)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
- Authorized to move household goodsFMCSA does not show household goods authority for this carrier. An interstate home move with this carrier would fall outside its federal authority.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Listed city matches federal recordsThis business advertises as based in San Francisco, but federal and state regulatory records list its physical address in Benicia.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed employee count matches verified recordsWebsite says 50+ employees but FMCSA SAFER (drivers) shows 5 drivers (FMCSA), about 10× the verified value.
Other concerns we want to surface
- •3 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - NOT AUTHORIZED
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - No
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 7
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 5
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 598 VECINO STREET, BENICIA, CA 94510
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
0 reviews readThe website says 4.9★ from 400 reviews on Google. We could read no review count on any platform; Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 4.9★ from 400 reviews on Google; Google could not be read (Google Maps returned a page with no business name. Google ratings are read through Google’s licensed Places API, which is not yet connected.), so we could not verify the claim (Google, n=0)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Dependable Movers SF? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Dependable Movers SF? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 2, 2026. First published Sep 2, 2026. This report pulls from 258 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?