Dircks Moving and Logistics
Legal name: Dircks Moving Services, Inc.
Appears to be the same operator under another name: “Horizon Moving & Logistics” — not accredited; 1 BBB alert(s); This business has no rating because it is out of business
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEMAppears to be the same operator under another name: “Horizon Moving & Logistics” — not accredited; 1 BBB alert(s); This business has no rating because it is out of business
BBB: “Dircks Moving & Logistics” — not accredited, 1 BBB alert(s), This business has no rating because it is out of business, started 3/23/1924. Linked to this business by: BBB: Mr. Robert Dircks — same surname as MATT DIRCKS; BBB: Rick Dircks — same surname as MATT DIRCKS; BBB: name “Dircks Moving & Logistics” appears on both records. Names used: Dircks Moving and Logistics · Dircks Moving & Logistics · Horizon Moving & Logistics.
This record sits under a different name from the one the company uses now. The people and the brand line up, but no phone, address or website ties the two records together, so treat this as a lead rather than a proven link. Ask the company directly whether it is the same operation.
Source: BBB profile — Dircks Moving & Logistics · MOTUS (owner of record) · as of Sep 3, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/02/2026 and found no certificate under this name or USDOT 923640.
It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.
- NOTESelf-declared: “best moving company”, “#1”, “award-winning”, “# 1”
“s. Home Moving Business Moving Auto Transport Dircks Moving Arizona's Best Moving Company From our home in Phoenix, Ariz”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 923640 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 05/18/2010 (Non-Ratable Review)
05/18/2010 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: MATT DIRCKS (PRESIDENT & CEO), JOSH PROCTOR (COO)
Company official(s) on the FMCSA registration for USDOT 923640, DIRCKS MOVING SERVICES INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Phoenix, AZ: “Dircks Moving Services IncDircks Moving ServicesDircks”
BBB: “Dircks Moving & Logistics” — BBB rating A+, started 5/10/1990. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (602) 267-9401 on both records; BBB: phone (602) 269-5501 on both records; BBB: website dircks.com on both records; BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 W Mohave St, Phoenix, AZ, 85043; BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 W Mohave St, Phoenix, AZ 85043; BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 W Mohave St., Phoenix, AZ 85043; BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 West Mohave Street, Phoenix, AZ 85043.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Dircks Moving & Logistics · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-398594)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited) — Phoenix profile
BBB profile on file.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Dircks Moving & Logistics / Horizon Moving & LogisticsTucson, AZADVERSE RECORDlink strength: moderate
- BBB — Dircks Moving & Logistics: not accredited · 1 BBB alert(s) · This business has no rating because it is out of business · started 3/23/1924
How we linked them: BBB: Mr. Robert Dircks — same surname as MATT DIRCKS · BBB: Rick Dircks — same surname as MATT DIRCKS · BBB: name “Dircks Moving & Logistics” appears on both records - Dircks Moving & Logistics / Dircks Moving Services IncDircks Moving ServicesDircksPhoenix, AZON RECORDlink strength: strong
- BBB — Dircks Moving & Logistics: BBB rating A+ · started 5/10/1990
How we linked them: BBB: phone (602) 267-9401 on both records · BBB: phone (602) 269-5501 on both records · BBB: website dircks.com on both records · BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 W Mohave St, Phoenix, AZ, 85043 · BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 W Mohave St, Phoenix, AZ 85043 · BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 W Mohave St., Phoenix, AZ 85043 · BBB: address 4340 W Mohave St, Phoenix, AZ 85043-8302 matches 4340 West Mohave Street, Phoenix, AZ 85043
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 923640).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 2, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Insurance currently on fileFederal requirement is $750,000 but $0 is on file with FMCSA. Operating without the required insurance is a federal violation.
- Reviews are consistent across sourcesStar ratings vary by 3.3 stars across Google, Yelp, BBB. Read the actual reviews before deciding.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsWebsite says over 30 years but BBB business profile shows 36 years (since 5/10/1990). The claim is materially lower than verified.
Other concerns we want to surface
- •3 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •Low BBB customer review rating (1/5)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 24
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 24
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2010-05-18 Non-Ratable Review
- Physical address
- 4340 W MOHAVE ST, PHOENIX, AZ 85043-8302
- Operating authority dockets
- ActiveMC398594Motor Carrier of Property (Except Household Goods)ActiveMC398594Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 2, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
1 review read across BBB- WEAKGoogle 4.3★ (review count not shown) vs BBB 1.0★ (1 review): a 3.3-star gap between platforms — Google and BBB rest on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=1)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Dircks Moving and Logistics? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Dircks Moving and Logistics? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 573 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?