Dircks Moving and Logistics
FMCSA registrant: DIRCKS MOVING SERVICES INC
USDOT 923640 · FMCSA SAFER · observed
Appears to be the same operator under another name: “Horizon Moving & Logistics” — not accredited; 1 BBB alert(s); This business has no rating because it is out of business
What we found
Report assembled Oct 19, 2026 · Source observations are dated below- PROBLEMAppears to be the same operator under another name: “Horizon Moving & Logistics” — not accredited; 1 BBB alert(s); This business has no rating because it is out of business
BBB: “Dircks Moving & Logistics” — not accredited, 1 BBB alert(s), This business has no rating because it is out of business, started 3/23/1924. Linked to this business by: BBB: [name withheld] — same surname as [name withheld]; BBB: [name withheld] — same surname as [name withheld]; BBB: name “Dircks Moving & Logistics” appears on both records. Names used: Dircks Moving and Logistics · Dircks Moving & Logistics · Horizon Moving & Logistics.
This record sits under a different name from the one the company uses now. The people and the brand line up, but no phone, address or website ties the two records together, so treat this as a lead rather than a proven link. Ask the company directly whether it is the same operation.
Source: BBB profile — Dircks Moving & Logistics · MOTUS (owner of record) · as of Oct 19, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/02/2026 and found no certificate under this name or USDOT 923640.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 923640 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 19, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 05/18/2010 (Non-Ratable Review)
05/18/2010 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 19, 2026
- CHECKS OUTActive federal household-goods authority (MC-398594)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 19, 2026
- CHECKS OUTBBB rating A+ (accredited) — Phoenix profile
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Sep 3, 2026
Related listings and locations
The relationship is stated separately for each listing. A shared brand or website alone does not verify an agency relationship. Another location's reviews, fleet, authority and adverse records do not automatically apply to this company.
- Dircks Moving & Logistics / Horizon Moving & LogisticsTucson, AZADVERSE RECORDlink strength: moderateLinked operator record
- BBB — Dircks Moving & Logistics: not accredited · 1 BBB alert(s) · This business has no rating because it is out of business · started 3/23/1924
How we linked them: BBB: Mr. Robert Dircks — same surname as MATT DIRCKS · BBB: Rick Dircks — same surname as MATT DIRCKS · BBB: name “Dircks Moving & Logistics” appears on both records
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 1, 2026MEDIUMNew operating authority on record: MC398594 Motor Carrier of Property (Except Household Goods) — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC398594 Motor Carrier of Household Goods — Active.
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 19, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 19, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 2, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 19, 2026; confirm current coverage before booking.
- Involuntary revocation actions on recordNo cancelled or revoked insurance filings were identified in the records reviewed. FMCSA’s files hold 14 filing records for these 10 filings; 4 later records on filings that had already ended are listed but not counted. FMCSA’s authority history also records 2 involuntary revocation actions (served 2022-10-14, disposition DISCONTINUED REVOCATION decided 2022-10-31; served 2007-05-04, disposition DISCONTINUED REVOCATION decided 2007-05-07).
- Review ratings compared across sourcesGoogle has an unknown number of reviews and BBB has only 1 review, too few to compare with Yelp's 70; star ratings differ by 3.3 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 19, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 19, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 24
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 24
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2010-05-18 Non-Ratable Review
- Physical address
- 4340 W MOHAVE ST, PHOENIX, AZ 85043-8302
- Operating authority dockets
- ActiveMC398594Motor Carrier of Property (Except Household Goods)ActiveMC398594Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 2, 2026.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Sep 3, 2026
Listing matched to this business.
Source checked Sep 3, 2026
AccreditedListing matched to this business.
Source checked Sep 3, 2026
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Dircks Moving and Logistics? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Dircks Moving and Logistics? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 923640 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Sep 3, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 19, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 19, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 19, 2026 | View source |
| FMCSA insurance filings | Checked — record readFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-19 for USDOT 923640 (MC398594); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-18: 10 insurance filings from 14 filing records (10 replaced); 4 later termination records on filings that had already ended, not counted again; 2 filings listed as active or pending in the MOTUS insurance file; 4 authority actions, including 2 involuntary revocation actions (2 discontinued); 0 revocation or suspension orders. | Oct 19, 2026 | View source |
| State business entity register | Last checked more than 30 days agoSecretary of State entity record: last read on 2026-09-02, more than 30 days ago; a fresh read is required before this lane counts as covered. | Sep 2, 2026 | — |
| State mover licence | Last checked more than 30 days agoState household-goods mover registry: last checked on 2026-09-02, more than 30 days ago; a fresh check is required before this lane counts as covered. | Sep 2, 2026 | — |
| Not available when checkedgoogle: listing identity confirmed by phone, website, but this run did not show its review count. | Sep 3, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Sep 3, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by website. | Sep 3, 2026 | View source |
| BBB complaints and reviews in full | Not yet checkedThe BBB complaint and review corpus was not retrieved in full. | — | — |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Sep 3, 2026 | — |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 19, 2026.
Report assembled Oct 19, 2026. First published Sep 3, 2026. This report pulls from 572 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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