Verified using official federal records
System Operational
National Mover Bureau
Verified Moving Company Database
National Mover Bureau
Verified Database

Don Farr Moving & Storage

FMCSA registrant: EXCLUSIVE SERVICES INC

USDOT 345157 · FMCSA SAFER · observed

West Mifflin, PAUSDOT 345157MC 428353(412) 469-9700
https://donfarrmoving.com/
NMB Verification
Serious problems on the record

2 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage

6 problems · 1 concern to verify · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below
  1. SERIOUS
    2 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage

    FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 · 2026: 1 (registry data as of 09/25/2026). Categories: Shipment Documents 1, Estimates/Final Charges 1, Weighing 1, Hostage Goods 1, Pickup and Delivery 1. Separately, the registry reports a fleet snapshot of 16 trucks, 3 tractors, 0 trailers; this does not measure moves completed during the complaint period.

    Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.

    Source: FMCSA Protect Your Move — complaint history · as of Oct 14, 2026

  2. PROBLEM
    Driver out-of-service rate 36.4% vs 6.67% national average

    4 of 11 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/11/2026).

    Source: SAFER snapshot · as of Oct 14, 2026

  3. PROBLEM
    Vehicle out-of-service rate 50% vs 22.26% national average

    3 of 6 vehicle inspections in the last 24 months put the truck out of service (as of 10/11/2026).

    Source: SAFER snapshot · as of Oct 14, 2026

  4. PROBLEM
    Ratings disagree sharply between platforms

    BBB 4.7★ (77 reviews) vs Yelp 2.3★ (213 reviews): a 2.4-star gap between platforms Rating and review count observations: yelp: 2026-10-14T01:39:05.962Z; bbb: 2026-10-14T01:55:46.316839+00:00; trustpilot: 2026-10-14T01:39:05.962Z.

    When one platform is glowing and another is not, the difference is the story — read both.

    Source: Yelp listing · BBB listing · Trustpilot listing

  5. PROBLEM
    Yelp: 2.3★ from 213 reviews

    Yelp rating 2.3/5.

    Source: Yelp listing · as of Oct 14, 2026

  6. PROBLEM
    Follow-up on a related business: still unresolved

    The specified FMCSA SAFER page states that no records matching MC/MX Number 172140 were found, so the cited source does not establish a relationship between EXCLUSIVE SERVICES INC and Don Farr Moving & Storage.

    The permitted source does not verify EXCLUSIVE SERVICES INC, the shared telephone number, state filings, shared people, addresses, websites, or any consumer statement about succession or rebranding; those matters remain unverified here.

    Ask the company what its relationship is to the other business before you book.

    Source: SAFER - Record Not Found · as of Oct 14, 2026

  7. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 345157.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  8. ON RECORD
    The five most recent FMCSA investigations on record — most recent 09/27/2018 (Non-Ratable Review)

    09/27/2018 Non-Ratable Review; 11/28/2014 Non-Ratable Review; 12/09/2010 Compliance Review; 04/16/2008 Compliance Review; 07/20/2007 Non-Ratable Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.

    Source: FMCSA SMS overview · as of Oct 14, 2026

  9. ON RECORD
    Pennsylvania Department of State Business Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. No searches could be submitted for Don Farr Moving & Storage Company, EXCLUSIVE SERVICES INC, Don Farr Moving & Storage, DON FARR MOVING & STORAGE, Elromco Inc, or the names without entity suffixes. No result list or entity record pages could be read, so entity IDs, types, statuses, dates, registered agents, officers, addresses, source URLs, and record as-of dates could not be confirmed. The accessible official search landing page identified itself as Business Search and displayed a page notice dated 10/13/2026 stating that filings received through 10/08/2026 had been processed; this is not an entity record date. The register search was blocked: The official Pennsylvania Department of State Business Search was blocked by a security verification challenge (Cloudflare-style automated-visitor verification) before any search could be submitted or results read.

  10. ON RECORD
    1 other business listed at this street address

    “AirStar Transportation” (facebook). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.

    A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.

    Source: AirStar Transportation · Air Star Transportation · as of Oct 14, 2026

  11. ON RECORD
    Part of the exposed BBB review and complaint record was read: 10 reviews, 10 public complaints

    Reviews 2026-04-23 to 2026-10-01. Public complaints 2023-10-24 to 2025-10-16 (BBB status counts: 9 answered, 2 resolved; “answered” is not “resolved”). BBB counts 1 further complaint it does not publish. Missing pages: reviews 2, 3, 4, 5, 6, 7, 8, complaints none. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 14, 2026

  12. CHECKS OUT
    Active federal household-goods authority (MC-428353)

    FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 14, 2026

  13. CHECKS OUT
    BBB rating A+ (accredited) — Pittsburgh profile

    BBB complaints: 11 complaints in the last 3 years (1 closed in the last 12 months); types: Service or Repair Issues 10, Delivery Issues 1; status: 9 answered, 2 resolved. Source observations: accreditation 2026-10-14T01:55:55.202284+00:00; complaint count 2026-10-14T01:39:16.723Z; rating and review count 2026-10-14T01:55:46.316839+00:00.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile

  14. CHECKS OUT
    BBB rating A+ (accredited) — West Mifflin profile

    BBB profile on file.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Oct 14, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

19 trucks on file

Fleet size reported in federal filings.

What we checked

2 passed2 caution1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 13, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Cancelled or revoked insurance filings on record
    19 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. 4 cancellations left no filing of the same coverage in effect on the same docket on the cancellation date (BIPD cancelled 2016-06-04 on docket MC428353, no later BIPD filing on that docket through 2026-05-14, while a BIPD filing under MC172140 was in effect that day; CARGO cancelled 2016-06-04 on docket MC428353, no later CARGO filing on that docket through 2026-05-14, while a CARGO filing under MC172140 was in effect that day; BIPD cancelled 2002-04-01, next filing effective 2002-05-01; CARGO cancelled 2002-04-01 on docket MC172140, next CARGO filing on that docket effective 2002-05-01, while a CARGO filing under MC428353 was in effect that day). For 14 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. For 1 of them, whether coverage continued cannot be judged from the files: FMCSA’s own later record of the same filing is dated after the cancellation (BIPD cancelled 2011-06-01, later record dated 2015-05-01). FMCSA’s files hold 61 filing records for these 44 filings; 11 later records on filings that had already ended and 6 replacement records dated the filing’s own effective date are listed but not counted. FMCSA’s authority history also records 12 involuntary revocation actions (served 2023-05-15, disposition DISCONTINUED REVOCATION decided 2023-05-25; served 2023-05-05, disposition DISCONTINUED REVOCATION decided 2023-05-25; served 2020-05-05, disposition DISCONTINUED REVOCATION decided 2020-05-28; served 2020-05-05, disposition DISCONTINUED REVOCATION decided 2020-06-01; served 2019-05-06, disposition DISCONTINUED REVOCATION decided 2019-06-03; served 2019-04-04, disposition DISCONTINUED REVOCATION decided 2019-05-01; served 2017-05-25, disposition DISCONTINUED REVOCATION decided 2017-05-30; served 2017-05-01, disposition DISCONTINUED REVOCATION decided 2017-05-11; served 2016-04-04, disposition DISCONTINUED REVOCATION decided 2016-05-03; served 2011-04-04, disposition DISCONTINUED REVOCATION decided 2011-05-02; served 2002-04-25, disposition DISCONTINUED REVOCATION decided 2002-05-08; served 1992-12-02, disposition DISCONTINUED REVOCATION), 4 revocation or suspension orders (INVOLUNTARY REVOCATION, served 2021-05-05, effective 2021-06-07; INVOLUNTARY REVOCATION, served 2011-05-05, effective 2011-06-07; INVOLUNTARY REVOCATION, served 2011-04-04, effective 2011-05-09; INVOLUNTARY REVOCATION, served 2009-05-08, effective 2009-06-10), 5 authority actions with a revocation, suspension or out-of-service disposition (REINSTATED served 2011-08-08, disposition REVOKED decided 2021-06-07; REINSTATED served 2009-07-08, disposition REVOKED decided 2011-05-09; GRANTED served 2002-05-13, disposition REVOKED decided 2009-06-10; GRANTED served 1987-07-02, disposition REVOKED decided 2011-06-07; GRANTED served 1987-04-20, disposition REVOKED decided 2011-06-07) and 4 reinstatements (served 2023-01-09, 2011-08-08, 2011-08-08, 2009-07-08). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Review ratings compared across sources
    Star ratings differ by 2.4 stars across Yelp, BBB. Read reviews on each platform before relying on any single rating.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

Concern — verify before booking

Follow-up on a related business: still unresolved

Observed

The specified FMCSA SAFER page states that no records matching MC/MX Number 172140 were found, so the cited source does not establish a relationship between EXCLUSIVE SERVICES INC and Don Farr Moving & Storage.

The permitted source does not verify EXCLUSIVE SERVICES INC, the shared telephone number, state filings, shared people, addresses, websites, or any consumer statement about succession or rebranding; those matters remain unverified here.

Before booking: Ask the company what its relationship is to the other business before you book.

SAFER - Record Not Foundas of Oct 14, 2026

Company connections

Other businesses that share an identifier with this company, searched Oct 14, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.

Follow-up on unresolved leads

Each question below was checked against further sources on Oct 14, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.

  • What is the relationship between this company and “EXCLUSIVE SERVICES INC”, which shares its phone number its website dials (412) 469-9700?Unresolved

    Prompted by: https://safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=MC_MX&query_string=172140 · checked Oct 14, 2026

    The specified FMCSA SAFER page states that no records matching MC/MX Number 172140 were found, so the cited source does not establish a relationship between EXCLUSIVE SERVICES INC and Don Farr Moving & Storage.

    The permitted source does not verify EXCLUSIVE SERVICES INC, the shared telephone number, state filings, shared people, addresses, websites, or any consumer statement about succession or rebranding; those matters remain unverified here.

    • Official record: SAFER - Record Not Found · retrieved Oct 14, 2026“No records matching MC/MX Number = 172140 were found in the SAFER database.”

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 14, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 14, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
19
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
21
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
2 consumer complaints on fileBy year: 2025: 1 · 2026: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyShipment Documents (1)Estimates/Final Charges (1)Weighing (1)Hostage Goods (1)Pickup and Delivery (1)Loss and Damage (1)
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS recordInvestigations: 2018-09-27 Non-Ratable Review; 2014-11-28 Non-Ratable Review; 2010-12-09 Compliance Review; 2008-04-16 Compliance Review; 2007-07-20 Non-Ratable Review
Physical address
1200 LEBANON RD UNIT 520, WEST MIFFLIN, PA 15122
Operating authority dockets
InactiveMC172140Motor Carrier of Household Goods
ActiveMC428353Motor Carrier of Household Goods
InactiveMC428353Motor Carrier of Property (Except Household Goods)
ActiveMC172140Motor Carrier of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 13, 2026.

We searched State household-goods mover registry on Oct 13, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Pennsylvania Department of State Business Search · checked Oct 14, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Pennsylvania Department of State Business Search was not available when checked on Oct 14, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: No searches could be submitted for Don Farr Moving & Storage Company, EXCLUSIVE SERVICES INC, Don Farr Moving & Storage, DON FARR MOVING & STORAGE, Elromco Inc, or the names without entity suffixes.
  • Limitation: No result list or entity record pages could be read, so entity IDs, types, statuses, dates, registered agents, officers, addresses, source URLs, and record as-of dates could not be confirmed.
  • Limitation: The accessible official search landing page identified itself as Business Search and displayed a page notice dated 10/13/2026 stating that filings received through 10/08/2026 had been processed; this is not an entity record date.
  • Limitation: The register search was blocked: The official Pennsylvania Department of State Business Search was blocked by a security verification challenge (Cloudflare-style automated-visitor verification) before any search could be submitted or results read.

Reviews and complaints — every platform we check

Review report assembled Oct 14, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Oct 14, 2026

Yelp
2.3/5
★★★★★
213 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 14, 2026

BBBAccredited
A+ BBB grade · 4.69/5
★★★★★
77 platform-reported reviews · 11 complaints (3 yrs), 1 in 12 mo
Complaints: Service or Repair Issues 10, Delivery Issues 1 · 9 answered, 2 resolved

Listing matched to this business.

View on BBBmatched by phone + website + address

Profile identity checked Oct 14, 2026 · stored evidence

Accreditation checked Oct 14, 2026 · stored evidence

Complaints checked Oct 14, 2026 · stored evidence

Rating and review count checked Oct 14, 2026 · stored evidence

Trustpilot
—
0 platform-reported reviews · unclaimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Oct 14, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Don Farr Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Don Farr Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
6 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, BBB review responses)
Every review profile we found
3 review profiles
Every contact channel on file
15 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 376 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 12 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Google, BBB complaints and reviews in full.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 345157 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Oct 14, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 14, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 14, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 14, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 345157 (MC172140, MC428353); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13 (no MOTUS file holds a record for this USDOT): 44 insurance filings from 61 filing records (25 replaced, 19 cancelled); of the 19 cancelled filings, 14 had a filing of the same coverage in effect on the cancellation date, 4 had none and 1 cannot be judged from these files; 11 later termination records on filings that had already ended, not counted again; 6 replacement records dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 21 authority actions, including 12 involuntary revocation actions (12 discontinued); 5 actions with a revocation, suspension or out-of-service disposition; 4 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 9 filing(s) for MC172140, MC428353; BIPD $750,000 on file of $1,000,000. These records do not by themselves confirm current coverage.Oct 14, 2026View source
State business entity registerNot available when checkedPennsylvania Department of State Business Search: not available when checked.Oct 14, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 13, 2026—
GoogleNot available when checkedgoogle: Google Maps returned a page with no business name. Google listing details have not been verified for this report..Oct 14, 2026—
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 14, 2026View source
BBBChecked — record readbbb: listing identity confirmed by phone, website, address.Oct 14, 2026View source
BBB complaints and reviews in fullNot available when checkedBBB corpus read in part (10/77 reviews, 10/10 public complaints); missing pages: reviews 2, 3, 4, 5, 6, 7, 8, complaints none.Oct 14, 2026View source
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Oct 14, 2026View source
Phone, address and identifier searchChecked — record read6 identifier search(es) without the company name; 50 lead(s), 1 under another name.Oct 14, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 14, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.Oct 14, 2026—

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Oct 14, 2026. This report pulls from 376 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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