Additional concern
Review the evidence
DOT/MC exists but current FMCSA evidence is missing
Full source note: Additional concern
DOT/MC exists but current FMCSA evidence is missing
NMB Verification
Federal registration not verified
We could not establish which federal registration belongs to this business, so we cannot vouch for it. TxDMV: active certificate 006519926 · BBB rating A+ (accredited) — Dallas profile · BBB rating A+ (accredited) — Carrollton profile
0 problems · report assembled Sep 30, 2026
What we found
Report assembled Sep 30, 2026 · Source observations are dated below- CHECKS OUTTxDMV: active certificate 006519926
TxDMV lists an active household-goods certificate (checked 09/30/2026).
Source: TxDMV · as of Sep 30, 2026
- CHECKS OUTBBB rating A+ (accredited) — Dallas profile
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited) — Carrollton profile
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Sep 3, 2026
What we checked
1 passed
- Federal operating authority (FMCSA)Authority not determined. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityWe have not been able to confirm interstate household-goods carrier authority. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
- State household-goods licenceTxDMV lists an active certificate 006519926 (checked Sep 30, 2026).
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Authority not determined
- Carrier operation
- —
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Not determined
- Operating status
- —
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - —
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - —
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companyCompany-specific data regarding complaints is not provided on the official NCCDB page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- Physical address
- —
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what TxDMV shows as of Sep 30, 2026.
certificate 006519926 · active · household goods
certificate · view registry record
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Could not read
The source was not available at the recorded check time.
Source checked Sep 3, 2026
—
review count not shown when checked
Possible business match. Confirm the listing before relying on its rating.
Possible listing on Yelppossible match — verify
Source checked Sep 3, 2026
—
review count not shown when checked
Possible business match. Confirm the listing before relying on its rating.
Possible listing on BBBpossible match — verify
Source checked Sep 3, 2026
No verified matching listing
No matching listing verified in the sources checked.
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Element Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Element Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
1 sourced name entry; names may refer to the same person (BBB business profile)
Every review profile we found
1 review profile
Every contact channel on file
10 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 148 evidence records
Information NMB could not verify
- • FMCSA/SAFER live regulatory evidence or explicit local-only/no-DOT finding
- • FMCSA Licensing & Insurance authority, insurance, bond, and BOC-3 evidence
- • FMCSA Protect Your Move / HHG registration and complaint evidence
- • FMCSA SMS/CSA safety evidence
- • FMCSA NCCDB complaint evidence
- • FMCSA enforcement / out-of-service evidence
- • State mover registry searched — no record for this business (needs an anchored identity: verified USDOT or the business's own website)
- • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?
Report assembled Sep 30, 2026. First published Aug 29, 2026. This report pulls from 148 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?