Verified using official federal records
System Operational

EPM Movers

FMCSA registrant: EPM LOGISTICS LLC

USDOT 3243561 · FMCSA SAFER · observed

Katy, TXUSDOT 3243561MC 1784024(713) 428-2535
NMB Verification
Problems found

1 hidden spam link on the site

1 problem · report assembled Oct 11, 2026

What we found

Report assembled Oct 11, 2026 · Source observations are dated below
  1. PROBLEM
    1 hidden spam link on the site

    Examples: “Loading”. These have nothing to do with moving and are positioned off-screen so visitors never see them.

    Link spam like this means the site is either compromised or bought from a link-farming SEO vendor.

    Source: company website · as of Sep 3, 2026

  2. ON RECORD
    USDOT 3243561: 1 power unit, 1 driver reported

    FMCSA records 1 power unit and 1 driver for USDOT 3243561 (EPM LOGISTICS LLC), with 260,000 miles reported for 2023. These are the figures on this registration, not a measurement of the entire brand, its agents, or its capacity over time.

    Source: SAFER snapshot · as of Oct 11, 2026

  3. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 3243561 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 11, 2026

  4. CHECKS OUT
    TxDMV: active certificate 009710723

    TxDMV lists an active household-goods certificate (checked 10/11/2026).

    Source: TxDMV · as of Oct 11, 2026

  5. CHECKS OUT
    BBB rating A+ (accredited)

    BBB complaints: types: Product Issues 1; status: 1 answered.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · as of Sep 3, 2026

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Oct 1, 2026MEDIUMNew operating authority on record: MC1784024 Motor Carrier of Property (Except Household Goods) — Active.
  • Aug 19, 2026INFOFederal record address changed to 27227 KATY FWY, KATY, TX 77494. (21734 PROVINCIAL BLVD S A U240, KATY, TX, 77450 → 27227 KATY FWY, KATY, TX 77494)
  • Aug 19, 2026INFOFleet on record now 1 power unit(s), 1 driver(s). (0 units / 1 drivers → 1 units / 1 drivers)

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

1 truck on file

Fleet size reported in federal filings.

What we checked

3 passed1 failed
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 11, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record does not show interstate household-goods carrier authority. Observed Oct 11, 2026. This does not rule out separate broker authority; see the category-specific federal dockets. It does not determine eligibility for in-state moves or another operating carrier.
  • State household-goods licence
    Texas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 009710723 (checked Oct 11, 2026).
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 11, 2026; confirm current coverage before booking.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 11, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
No — not shown in the captured recordObserved Oct 11, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
1
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
27227 KATY FWY, KATY, TX 77494
Operating authority dockets
ActiveMC1784024Motor Carrier of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Oct 11, 2026.

EPM LOGISTICS LLC — certificate 009710723 · active · household goods
motor carrier certificate · view registry record
Enforcement history: 1 TxDMV case(s): MCCS - Insurance Cancellation (closed_after_final_order, 2025-04-04)

Reviews and complaints — every platform we check

Review report assembled Sep 3, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.9/5
★★★★★
review count not shown when checked

Listing matched to this business.

View on Googlematched by phone + website

Source checked Sep 3, 2026

Yelp
—
review count not shown when checked

Possible business match. Confirm the listing before relying on its rating.

Possible listing on Yelppossible match — verify

Source checked Sep 3, 2026

BBBAccredited
A+ BBB grade
review count not shown when checked
Complaints: Product Issues 1 · 1 answered

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Sep 3, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Sep 3, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with EPM Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at EPM Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
2 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Company website)
Every review profile we found
2 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
9 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 626 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Incomplete: BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked; FMCSA insurance filings, State business entity register unresolved.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 3243561 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read6 page(s) of the company website read.Sep 3, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 11, 2026—
FMCSA complaint historyChecked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.Oct 11, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 11, 2026View source
FMCSA insurance filingsLast checked more than 30 days agoFMCSA Licensing & Insurance filing history: last read on 2026-08-11, more than 30 days ago; a fresh read is required before this lane counts as covered.Aug 11, 2026View source
State business entity registerLast checked more than 30 days agoSecretary of State entity record: last read on 2026-08-11, more than 30 days ago; a fresh read is required before this lane counts as covered.Aug 11, 2026View source
State mover licenceChecked — record readTxDMV: record found.Oct 11, 2026View source
GoogleNot available when checkedgoogle: listing identity confirmed by phone, website, but this run did not show its review count.Sep 3, 2026View source
YelpNot available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed.Sep 3, 2026View source
BBBChecked — record readbbb: listing identity confirmed by phone, website.Sep 3, 2026View source
BBB complaints and reviews in fullNot yet checkedThe BBB complaint and review corpus was not retrieved in full.——
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Sep 3, 2026—
Phone, address and identifier searchNot yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name.——
Related entitiesChecked — record readLinkage computed over the acquired listings.——
Follow-up on unresolved leadsNot yet checkedUnresolved leads were not followed up.——

Ledger evaluated Oct 11, 2026.

Information NMB could not verify

  • • Certificate transparency source unavailable — latest recorded lookup could not be completed (research gap, not a company finding)
How current is this report?

Report assembled Oct 11, 2026. First published Aug 29, 2026. This report pulls from 626 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?