Verified using official federal records
System Operational

Big Boy Movers

FMCSA registrant: BIG BOY MOVERS LLC

USDOT 2893666 · FMCSA SAFER · observed

Lehi, UTUSDOT 2893666MC 972264877-70-MOVER
NMB Verification
Problems found

Advertises interstate moves; its website shows no USDOT or MC number on the pages we read

4 problems · 1 concern to verify · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below
  1. SERIOUS
    Advertises interstate moves; its website shows no USDOT or MC number on the pages we read

    None of the 6 page(s) we read (home, contact, about, faq, licensing, services) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).

    Its own federal record shows active household-goods authority (USDOT 2893666, MC-972264); the requirement is to show the USDOT number in its advertising. Confirm the carrier named on your estimate and bill of lading, and check its numbers.

    Source: company website · as of Oct 9, 2026

  2. PROBLEM
    1 consumer complaint filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2024: 1 (registry data as of 09/25/2026). Categories: Loss and Damage 1, Claim Settlement 1. Separately, the registry reports a fleet snapshot of 30 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.

    Source: FMCSA Protect Your Move — complaint history · as of Oct 14, 2026

  3. PROBLEM
    Ratings disagree sharply between platforms

    Google 4.8★ (1376 reviews) vs Yelp 3.1★ (80 reviews): a 1.7-star gap between platforms

    When one platform is glowing and another is not, the difference is the story — read both.

    Source: Google listing · Yelp listing · as of Oct 9, 2026

  4. PROBLEM
    Follow-up on a related business: partly established

    The FMCSA record identifies BIG BOY MOVERS LLC, doing business as EQUUS LONG DISTANCE, at 1827 S COUNTRY LN, LEHI, UT 84043, with telephone (801) 921-1402.

    The permitted source does not verify a separate relationship with a business called Big Boy Movers (Lehi, UT), shared people, a state-register filing, a website, or any succession or rebranding claim; it also does not establish ownership beyond the listed legal and DBA names.

    Ask the company what its relationship is to the other business before you book.

    Source: Carrier Registration - Safety Measurement System (2026-09-25) · as of Oct 9, 2026

  5. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 09/03/2026 and found no certificate under this name or USDOT 2893666.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  6. ON RECORD
    Utah Division of Corporations Business Entity Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. No legal-name or DBA search could be submitted, including BIG BOY MOVERS LLC, Big Boy Movers, the other supplied legal-name variants, and EQUUS LONG DISTANCE. Because no results list was returned, completeness and the existence or nonexistence of matching Utah entities could not be confirmed. No entity record pages, entity numbers, statuses, dates, agents, officers, addresses, source dates, or record URLs could be read. The register search was blocked: The official Utah Business Search was reachable, but its Search button remained disabled because the Cloudflare Turnstile CAPTCHA did not render or provide a token in the browser session. Therefore no search was submitted and no results or entity records could be read.

  7. ON RECORD
    Follow-up: a page first read as another business lists this company itself

    The Moving Command Center page identifies Big Boy Movers as its recommended moving company, says “We've partnered with Big Boy Movers,” and lists 801-921-1402, 910-876-6837, 877-706-6837, help@thebigboymovers.com, and thebigboymovers.com.

    The permitted source does not verify a state registration, FMCSA record, shared people, address, ownership, or any succession/rebranding claim involving Big Boy Movers (Lehi, Utah); it also contains no consumer statement about succession or rebranding, and the displayed phone numbers and website were not independently corroborated here.

    Source: Moving Command Center | Free Moving Checklist | Work Hard Mortgage · as of Oct 9, 2026

  8. CHECKS OUT
    Active federal household-goods authority (MC-972264)

    FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 14, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

30 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed3 caution
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Sep 3, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 14, 2026; confirm current coverage before booking.
  • Cancelled or revoked insurance filings on record
    3 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. In each case FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s authority history also records 1 involuntary revocation action (served 2020-12-14, disposition DISCONTINUED REVOCATION decided 2021-01-19), 1 revocation or suspension order (INVOLUNTARY REVOCATION, served 2016-11-23, effective 2016-12-27), 1 authority action with a revocation, suspension or out-of-service disposition (GRANTED served 2016-10-13, disposition REVOKED decided 2016-12-27) and 1 reinstatement (served 2017-05-22). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Review ratings compared across sources
    Star ratings differ by 1.7 stars across Google, Yelp. Read reviews on each platform before relying on any single rating.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

Concern — verify before booking

Follow-up on a related business: partly established

Observed

The FMCSA record identifies BIG BOY MOVERS LLC, doing business as EQUUS LONG DISTANCE, at 1827 S COUNTRY LN, LEHI, UT 84043, with telephone (801) 921-1402.

The permitted source does not verify a separate relationship with a business called Big Boy Movers (Lehi, UT), shared people, a state-register filing, a website, or any succession or rebranding claim; it also does not establish ownership beyond the listed legal and DBA names.

Before booking: Ask the company what its relationship is to the other business before you book.

Company connections

Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.

Follow-up on unresolved leads

Each question below was checked against further sources on Oct 9, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.

  • What is the relationship between this company and “Safety Measurement System”, which shares its phone number (801) 921-1402?Partially resolved

    Prompted by: https://ai.fmcsa.dot.gov/SMS/Carrier/2893666/CarrierRegistration.aspx · checked Oct 9, 2026

    The FMCSA record identifies BIG BOY MOVERS LLC, doing business as EQUUS LONG DISTANCE, at 1827 S COUNTRY LN, LEHI, UT 84043, with telephone (801) 921-1402.

    The permitted source does not verify a separate relationship with a business called Big Boy Movers (Lehi, UT), shared people, a state-register filing, a website, or any succession or rebranding claim; it also does not establish ownership beyond the listed legal and DBA names.

    • Official record: Carrier Registration - Safety Measurement System · dated Sep 25, 2026 · retrieved Oct 9, 2026“Legal Name: BIG BOY MOVERS LLC DBA Name: EQUUS LONG DISTANCE U.S. DOT#: 2893666 Address: 1827 S COUNTRY LN LEHI, UT 84043 Telephone: (801) 921-1402”
  • What is the relationship between this company and “Moving Command Center”, which shares its phone number (801) 921-1402, phone number (910) 876-6837 and phone number (877) 706-6837?Partially resolved

    Prompted by: https://homeplan.workharding.com/moving-command-center · checked Oct 9, 2026

    The Moving Command Center page identifies Big Boy Movers as its recommended moving company, says “We've partnered with Big Boy Movers,” and lists 801-921-1402, 910-876-6837, 877-706-6837, help@thebigboymovers.com, and thebigboymovers.com.

    The permitted source does not verify a state registration, FMCSA record, shared people, address, ownership, or any succession/rebranding claim involving Big Boy Movers (Lehi, Utah); it also contains no consumer statement about succession or rebranding, and the displayed phone numbers and website were not independently corroborated here.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 14, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 14, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
30
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
8
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
1 consumer complaint on fileBy year: 2024: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyLoss and Damage (1)Claim Settlement (1)
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
1827 S COUNTRY LN, LEHI, UT 84043
Operating authority dockets
ActiveMC972264Motor Carrier of Household Goods

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 3, 2026.

We searched State household-goods mover registry on Sep 3, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Utah Division of Corporations Business Entity Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Utah Division of Corporations Business Entity Search was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: No legal-name or DBA search could be submitted, including BIG BOY MOVERS LLC, Big Boy Movers, the other supplied legal-name variants, and EQUUS LONG DISTANCE.
  • Limitation: Because no results list was returned, completeness and the existence or nonexistence of matching Utah entities could not be confirmed.
  • Limitation: No entity record pages, entity numbers, statuses, dates, agents, officers, addresses, source dates, or record URLs could be read.
  • Limitation: The register search was blocked: The official Utah Business Search was reachable, but its Search button remained disabled because the Cloudflare Turnstile CAPTCHA did not render or provide a token in the browser session. Therefore no search was submitted and no results or entity records could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 9, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.8/5
★★★★★
1,376 platform-reported reviews

Listing matched to this business.

View on Googlematched by phone + website

Source checked Oct 9, 2026

Yelp
3.1/5
★★★★★
80 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 9, 2026

BBB
Could not read
The source was not available at the recorded check time.
Possible listing on BBBpossible match — verify

Source checked Oct 9, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 9, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Big Boy Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Big Boy Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
6 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Archived "About" page (Wayback Machine))
Every review profile we found
2 review profiles
Every contact channel on file
16 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 418 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 11 of 15 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, BBB. Last checked more than 30 days ago: State mover licence.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 2893666 corroborated (a USDOT number recorded for this business, re-matched by phone or email).——
Company websiteChecked — record read6 page(s) of the company website read.Oct 9, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 14, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 14, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 14, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-14 for USDOT 2893666 (MC972264); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-13 (no MOTUS file holds a record for this USDOT): 4 insurance filings from 4 filing records (1 replaced, 3 cancelled); of the 3 cancelled filings, 3 had a filing of the same coverage in effect on the cancellation date; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 3 authority actions, including 1 involuntary revocation action (1 discontinued); 1 action with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 2 filing(s) for MC972264; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.Oct 14, 2026View source
State business entity registerNot available when checkedUtah Division of Corporations Business Entity Search: not available when checked.Oct 9, 2026—
State mover licenceLast checked more than 30 days agoState household-goods mover registry: last checked on 2026-09-03, more than 30 days ago; a fresh check is required before this lane counts as covered.Sep 3, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by phone, website.Oct 9, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 9, 2026View source
BBBNot available when checkedbbb: A BBB listing was read, but its business identity could not be confirmed; its ratings and reviews were not attributed to this company..Oct 9, 2026View source
BBB complaints and reviews in fullNot applicableNo confirmed BBB listing to read a corpus from.——
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 9, 2026View source
Phone, address and identifier searchChecked — record read7 identifier search(es) without the company name; 55 lead(s), 10 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read3 follow-up question(s) researched; 1 concerned a page that is not a separate business; 2 remain unresolved or only partly resolved.Oct 9, 2026—

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Oct 12, 2026. This report pulls from 418 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?