First Class Relocation and Storage
It cannot legally perform interstate household moves under federal rules.
What we found
Checked Sep 3, 2026 · every line links to its source- CRITICALNo active federal operating authority
MC1576368 Household Goods — INACTIVE. SAFER operating-authority status: NOT AUTHORIZED.
It advertises interstate / long-distance moves it holds no federal authority to perform.
Source: MOTUS registrations · SAFER snapshot · as of Sep 3, 2026
- PROBLEMDriver out-of-service rate 33.3% vs 6.67% national average
1 of 3 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- NOTEFMCSA's mover registry still shows household-goods authority the live record no longer does
Protect Your Move (registry data as of 07/31/2026): "FIRST CLASS RELOCATION AND STORAGE LLC (U.S. DOT# 4121451) is authorized by FMCSA to transport Household Goods.". SAFER/MOTUS today: household-goods authority not active (MC1576368 Motor Carrier of Household Goods — Inactive).
The live registration is the fresher source; the registry is a periodic snapshot.
Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Sep 3, 2026
- NOTESelf-declared: “most trusted”
“Us Reviews FAQ Contact Us Family Owned & Operated Austin, TX Austin’s Most Trusted Moving Company First Class Relocation”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 4121451 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDOwner of record: CAMERON RICHARD CAUDLE (OWNER)
Company official(s) on the FMCSA registration for USDOT 4121451, FIRST CLASS RELOCATION AND STORAGE LLC.
Source: MOTUS · as of Sep 3, 2026
- CHECKS OUTTxDMV: active certificate 009845438
TxDMV lists an active household-goods certificate (checked 08/18/2026).
Source: TxDMV · as of Aug 18, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB grades this business A+. Customer reviews on BBB: 5/5 from 7.
Source: BBB profile · as of Sep 3, 2026
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Sep 2, 2026CRITICALMC1576368 Motor Carrier of Household Goods: Active → Inactive.
- Sep 2, 2026CRITICALHousehold-goods operating authority is no longer active. (true → false)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
- Authorized to move household goodsFMCSA does not show household goods authority for this carrier. An interstate home move with this carrier would fall outside its federal authority.
- State household-goods licenceTexas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 009845438, valid through Sep 30, 2026 (checked Aug 18, 2026).
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Listed city matches federal recordsThis business advertises as based in Austin, but federal and state regulatory records list its physical address in Leander.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed fleet size matches verified recordsWebsite says 15 trucks but FMCSA SAFER (power units) shows 2 power units (FMCSA), about 7.5× the verified value.
- Claimed employee count matches verified recordsWebsite says 50+ employees but FMCSA SAFER (drivers) shows 2 drivers (FMCSA), about 25× the verified value.
Other concerns we want to surface
- •14 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •No public street address captured for location verification
- •Address legitimacy check: serious concern
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - NOT AUTHORIZED
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - No
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 2
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 2
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 13228 MISTY BND, LEANDER, TX 78641
- Operating authority dockets
- InactiveMC1576368Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
7 reviews read across BBBThe website says 6 reviews. We could read 7 (BBB 7, Trustpilot 0); Google could not be counted, so this is not the company’s total.
- INFOThe website claims 6 reviews without naming a platform; the most any platform we could read shows is 7 reviews (BBB) — Google could not be read, so another platform may show more (all platforms, n=7)
- INFOThe 7 dated BBB reviews we read span 378 days (2023-09-27 to 2024-10-08); the 5 closest together fall within 265 days (BBB, n=7)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with First Class Relocation and Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at First Class Relocation and Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Aug 29, 2026. First published Aug 29, 2026. This report pulls from 706 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?