Foster Van Lines
FMCSA registrant: FOSTER VAN LINES INC
USDOT 80386 · FMCSA SAFER · observed
1 consumer complaint filed with FMCSA in the last four years
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- PROBLEM1 consumer complaint filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 1 (registry data as of 08/28/2026). Categories: Loss and Damage 1. Separately, the registry reports a fleet snapshot of 3 trucks, 2 tractors, 2 trailers; this does not measure moves completed during the complaint period.
Source: FMCSA Protect Your Move — complaint history · as of Oct 1, 2026
- ON RECORDFMCSA investigation on record: 1 — most recent 07/27/1989 (Safety Review)
07/27/1989 Safety Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-126666)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 9, 2026
- CHECKS OUTBBB rating A+ (not accredited)
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 9, 2026
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 1, 2026MEDIUMNew operating authority on record: MC126666 Motor Carrier of Property (Except Household Goods) — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC126666 Motor Carrier of Household Goods — Active.
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 9, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 9, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe could not complete the California Bureau of Household Goods and Services (BHGS) lookup (checked Aug 29, 2026). This is a gap in our check, not a finding about the company.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 9, 2026; confirm current coverage before booking.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 9, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 9, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 5
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 3
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 1 consumer complaint on fileBy year: 2023: 1 · registry data as of Aug 28, 2026 · FMCSA complaint historyLoss and Damage (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 1989-07-27 Safety Review
- Physical address
- 167 SOUTH SECOND STREET, RICHMOND, CA 94804
- Operating authority dockets
- ActiveMC126666Motor Carrier of Property (Except Household Goods)ActiveMC126666Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. We tried to read California Bureau of Household Goods and Services (BHGS) on Aug 29, 2026.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Possible business match. Confirm the listing before relying on its rating.
Source checked Oct 9, 2026
Not accreditedListing matched to this business.
Source checked Oct 9, 2026
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Foster Van Lines? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Foster Van Lines? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked; Yelp unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 80386 corroborated (known_dot_corroborated). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 9, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 1, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filings: the source was not available when checked when it was attempted. | Sep 2, 2026 | View source |
| State business entity register | Not available when checkedSecretary of State entity record: the source was not available when checked when it was attempted. | Sep 2, 2026 | View source |
| State mover licence | Not available when checkedCalifornia Bureau of Household Goods and Services (BHGS): the source was unavailable. | Aug 29, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 9, 2026 | View source | |
| Yelp | Unresolved — identity not confirmedyelp: a listing was read but its identity is probable. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by website. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Not yet checkedThe BBB complaint and review corpus was not retrieved in full. | — | — |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 9, 2026.
Information NMB could not verify
- • FMCSA Licensing & Insurance authority, insurance, bond, and BOC-3 evidence
Report assembled Oct 9, 2026. First published Sep 5, 2026. This report pulls from 350 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?