FlatRate Moving
FMCSA registrant: FLAT RATE MOVING & STORAGE LLC
USDOT 3908754 · FMCSA SAFER · observed
Driver out-of-service rate 25% vs 6.67% national average
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- PROBLEMDriver out-of-service rate 25% vs 6.67% national average
1 of 4 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/07/2026).
Source: SAFER snapshot · as of Oct 9, 2026
- PROBLEM1 consumer complaint filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2026: 1 (registry data as of 09/25/2026). Categories: Loss and Damage 1. Separately, the registry reports a fleet snapshot of 2 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.
Source: FMCSA Protect Your Move — complaint history · as of Oct 9, 2026
- PROBLEM16 of the 46 dated BBB reviews we read fall within 30 days (2023-10-19 to 2023-11-14); BBB shows 46 reviews in total over at least 36 months, which spread evenly would be about 1.3 per 30 days
We read 77 reviews across BBB and Trustpilot; one signal stands out — 16 of the 46 dated BBB reviews we read fall within 30 days (2023-10-19 to 2023-11-14); BBB shows 46 reviews in total over at least 36 months, which spread evenly would be about 1.3 per 30 days. Read the cited reviews yourself. Clustering in review dates is a timing observation. Timing alone does not establish whether reviews are authentic or fabricated, or whether the business engaged in fraud. Separately, 1 note on the company's review claims vs its record is listed below.
Source: BBB review — Yiqing X · BBB review — Richard Y · BBB review — Cris S · BBB listing · as of Oct 9, 2026
- PROBLEMReview claim on the website could not be verified
The website claims 10693 reviews, but we could not establish its corresponding platform listing; the most any of the four platforms we check shows is 3064 reviews (Google) — more than twice as many claimed as any of them shows Rating and review count observations: google: 2026-10-09T22:32:37.196Z; bbb: 2026-10-09T22:32:50.677Z; trustpilot: 2026-10-09T22:32:37.196Z.
Source: company website · Google listing · BBB listing · Trustpilot listing
- NOTESelf-declared: “best mover”, “best moving company”
“#1 Best Mover in NYC”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 9, 2026
- ON RECORDNew York Department of State Corporation and Business Entity Database could not be checked in this report
The register could not be read. Business registration is not a mover licence. No search was actually submitted for FLAT RATE MOVING & STORAGE LLC, FlatRate Moving, Storage Move Planning Piano FLAT RATE MOVING & STORAGE LLC, or FRMS TRANSPORTATION. Because no search results could be read, no matching entity records, IDs, statuses, dates, agents, officers, addresses, record URLs, or source dates could be confirmed. The official register homepage was readable, but its search results and entity-detail pages were not accessible past the anti-bot/security challenge. The register search was blocked: The official New York Department of State Public Inquiry site presented a TSPD anti-bot/security challenge (CAPTCHA/security interstitial) when access was attempted, leaving the database interface unusable for submitting a search or reading results.
- ON RECORDFollow-up: a page first read as another business lists this company itself
The permitted MoverJunction page lists FlatRate Moving in Miami at 16501 NW 8th Ave with customerservice@flatrate.com and https://www.flatrate.com/, but it does not establish a relationship to a New York business.
No state-register or FMCSA filing, shared person, New York address, consumer statement about succession or rebranding, or other evidence connecting this Miami listing to FlatRate Moving (New York, NY) was available from the only permitted source; the page prints no date.
Source: Moving Companies in Miami, FL | Hire Movers in Miami, FL|Moverjunction · as of Oct 9, 2026
- ON RECORDEvery exposed BBB review and complaint record was read: 46 reviews, 28 public complaints
Reviews 2023-10-09 to 2026-10-03. Public complaints 2023-11-09 to 2026-08-24 (BBB status counts: 33 answered, 6 resolved; “answered” is not “resolved”). BBB counts 11 further complaints it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
- CHECKS OUTActive federal household-goods authority (MC-1442231)
FMCSA: ACTIVE; authorized for household goods; insurance filings on file.
Source: Captured FMCSA record · as of Oct 10, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 39 complaints in the last 3 years (8 closed in the last 12 months); types: Service or Repair Issues 16, Product Issues 10, Delivery Issues 4, Order Issues 4, Advertising/Sales Issues 4, Billing Issues 1; status: 33 answered, 6 resolved. Source observations: accreditation 2026-10-09T22:32:50.677Z; complaint count 2026-10-09T22:32:50.677Z; rating and review count 2026-10-09T22:32:50.677Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 1, 2026MEDIUMNew operating authority on record: MC1442231 Motor Carrier of Household Goods — Active.
What kind of company is this?
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 10, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 10, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceNew York State Department of Transportation lists certificate 43691; its status was not available when checked (checked Oct 9, 2026).
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 9, 2026; confirm current coverage before booking.
- Review ratings compared across sourcesStar ratings are within 0.1 stars of each other across 3 review sources, each with at least 10 reviews.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Company connections
Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Follow-up on unresolved leads
Each question below was checked against further sources on Oct 9, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
- What is the relationship between this company and “Get quotes from Moving Companies”, which shares its email address customerservice@flatrate.com and website domain flatrate.com?Partially resolved
Prompted by: https://www.moverjunction.com/florida/miami · checked Oct 9, 2026
The permitted MoverJunction page lists FlatRate Moving in Miami at 16501 NW 8th Ave with customerservice@flatrate.com and https://www.flatrate.com/, but it does not establish a relationship to a New York business.
No state-register or FMCSA filing, shared person, New York address, consumer statement about succession or rebranding, or other evidence connecting this Miami listing to FlatRate Moving (New York, NY) was available from the only permitted source; the page prints no date.
- Observed fact: Moving Companies in Miami, FL | Hire Movers in Miami, FL|Moverjunction · retrieved Oct 9, 2026“FlatRate Moving ... 16501 NW 8th Ave Miami,Miami,FL 33169 ... customerservice@flatrate.com ... https://www.flatrate.com/”
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 10, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 10, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 2
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 2
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companySource details are blocked or not visible. No complaint data retrieved. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.Loss and Damage (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 73 MARKET STREET SUITE 376, YONKERS, NY 10710
- Operating authority dockets
- ActiveMC1442231Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what New York State Department of Transportation shows as of Oct 9, 2026.
State business entity record
New York Department of State Corporation and Business Entity Database · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: No search was actually submitted for FLAT RATE MOVING & STORAGE LLC, FlatRate Moving, Storage Move Planning Piano FLAT RATE MOVING & STORAGE LLC, or FRMS TRANSPORTATION.
- Limitation: Because no search results could be read, no matching entity records, IDs, statuses, dates, agents, officers, addresses, record URLs, or source dates could be confirmed.
- Limitation: The official register homepage was readable, but its search results and entity-detail pages were not accessible past the anti-bot/security challenge.
- Limitation: The register search was blocked: The official New York Department of State Public Inquiry site presented a TSPD anti-bot/security challenge (CAPTCHA/security interstitial) when access was attempted, leaving the database interface unusable for submitting a search or reading results.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Source checked Oct 9, 2026
AccreditedListing matched to this business.
Profile identity checked Oct 9, 2026 · stored evidence
Accreditation checked Oct 9, 2026 · stored evidence
Complaints checked Oct 9, 2026 · stored evidence
Rating and review count checked Oct 9, 2026 · stored evidence
Listing matched to this business.
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with FlatRate Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at FlatRate Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 14 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3908754 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 9, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 9, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS shows current coverage on file: 4 filing(s) for MC1442231; BIPD $1,000,000 on file of $750,000. | Oct 9, 2026 | View source |
| State business entity register | Not available when checkedNew York Department of State Corporation and Business Entity Database: blocked. | Oct 9, 2026 | — |
| State mover licence | Checked — record readNew York State Department of Transportation: record found. | Oct 9, 2026 | View source |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 9, 2026 | View source | |
| Yelp | Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists. | Oct 9, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website, address. | Oct 9, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 46/46 reviews, 28/28 public complaints, 11 hidden. | Oct 9, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 9, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 58 lead(s), 1 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read2 follow-up question(s) researched; 1 concerned a page that is not a separate business; 1 remains unresolved or only partly resolved. | Oct 9, 2026 | — |
Ledger evaluated Oct 9, 2026.
Report assembled Oct 9, 2026. First published Oct 12, 2026. This report pulls from 549 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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