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high risk
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Related-entity links check: high risk
Gentle Giant Moving Company
FMCSA registrant: GENTLE GIANT INTERSTATE COMPANY LLC
USDOT 373544 · FMCSA SAFER · observed
Winchester, MAUSDOT 373544MC 218762(800) 442-6863
NMB Verification
No State household-goods mover registry record found for this business
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
1 concern to verify · report assembled Sep 14, 2026
What we found
Report assembled Sep 14, 2026 · Source observations are dated below- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/04/2026 and found no certificate under this name or USDOT 373544.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 373544 in the last four years (registry data as of 08/28/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 14, 2026
- CHECKS OUTActive federal household-goods authority (MC-218762)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · as of Sep 14, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB profile on file. Source observations: accreditation 2026-09-14T05:27:36.452Z; rating and review count 2026-09-14T05:21:49.746Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
What kind of company is this?
Carrier
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
Interstate HHG carrier authority
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
88 trucks on file
Fleet size reported in federal filings.
What we checked
3 passed1 caution
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Sep 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Sep 14, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 4, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($1,000,000) met or exceeded the recorded requirement ($1,000,000). Cargo coverage is a separate question. As observed Sep 14, 2026; confirm current coverage before booking.
- Review ratings compared across sourcesGoogle has an unknown number of reviews and Trustpilot has only 1 review, too few to compare with Yelp's 281; star ratings differ by 1.3 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Sep 14, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Sep 14, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 88
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 253
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Aug 28, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 7 MCKAY AVE, WINCHESTER, MA 01890
- Operating authority dockets
- ActiveMC218762Motor Carrier of Property (Except Household Goods)ActiveMC218762Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 4, 2026.
We searched State household-goods mover registry on Sep 4, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
5/5
★★★★★
review count not shown when checked
Listing matched to this business.
View on Googlematched by website
Source checked Sep 3, 2026
4.1/5
★★★★★
281 platform-reported reviews
Listing matched to this business.
View on Yelpmatched by phone
Source checked Sep 3, 2026
AccreditedA+ BBB grade
0 platform-reported reviews
Listing matched to this business.
View on BBBmatched by exact BBB listing verified by current business name and company website
Profile identity checked Sep 14, 2026 · stored evidence
Accreditation checked Sep 14, 2026 · stored evidence
Rating and review count checked Sep 14, 2026 · stored evidence
3.7/5
★★★★★
1 platform-reported review · unclaimed
Listing matched to this business.
View on Trustpilotmatched by website domain
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Gentle Giant Moving Company? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Gentle Giant Moving Company? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
17 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Press / news coverage)
Every review profile we found
4 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
32 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 890 evidence records
How current is this report?
Report assembled Sep 14, 2026. First published Sep 14, 2026. This report pulls from 890 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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