FMCSA registrant: GENTLE JOHN'S MOVING OF OREGON INC
USDOT 3443547 · FMCSA SAFER · observed
Driver out-of-service rate 14.3% vs 6.67% national average
1 of 7 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/08/2026).
Source: SAFER snapshot · as of Oct 10, 2026
We judged this business on USDOT 3443547 (GENTLE JOHN'S MOVING OF OREGON INC). The site also prints USDOT 4048919 (GENTLE JOHN'S MOVING OF DENVER LLC) — active operating authority.
Ask which registration your move would be carried under, and get the USDOT number in writing on the estimate.
Source: SAFER snapshot · company website · as of Oct 10, 2026
Google 4.7★ (1541 reviews) vs BBB 1.7★ (11 reviews): a 3.0-star gap between platforms Rating and review count observations: google: 2026-10-10T22:53:32.333Z; bbb: 2026-10-10T22:53:42.636Z.
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · BBB listing
BBB rating 1.73/5, grade A+, 7 complaints in 3 years.
Source: BBB listing · as of Oct 10, 2026
We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 3443547.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3443547 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 10, 2026
07/06/2023 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 10, 2026
The register could not be read. Business registration is not a mover licence. No company-name searches could be submitted or results read because the official register was blocked by its CAPTCHA/security challenge. Consequently, no matching entities, record pages, entity IDs, statuses, officers, agents, addresses, or dates could be confirmed. The register search was blocked: The official Oregon Secretary of State Business Registry Business Name Search presented a CAPTCHA/security challenge before the search form could be used; I did not bypass it.
The follow-up research on “[name withheld]” did not complete in this report; nothing was concluded from it.
The research provider rejected: Saved Agent job needs explicit review; automatic recovery is exhausted or unavailable. No new research was issued.. Nothing was established.
Reviews 2023-12-01 to 2026-09-18. Public complaints 2024-08-14 to 2026-08-21 (BBB status counts: 4 answered, 3 resolved; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 10, 2026
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 10, 2026
BBB complaints: 7 complaints in the last 3 years (4 closed in the last 12 months); types: Service or Repair Issues 3, Product Issues 2, Order Issues 1, Advertising/Sales Issues 1; status: 4 answered, 3 resolved. Source observations: accreditation 2026-10-10T22:53:42.636Z; complaint count 2026-10-10T22:53:42.636Z; rating and review count 2026-10-10T22:53:42.636Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Review the evidence
1.73/5 from 11 platform-reported reviews; source observed 2026-10-10.
BBB customer review rating: 1.73/5 from 11 platform-reported reviews; source observed 2026-10-10.
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.
Oregon Secretary of State Business Registry · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 10, 2026
Source checked Oct 10, 2026
Not accreditedListing matched to this business.
Profile identity checked Oct 10, 2026 · stored evidence
Accreditation checked Oct 10, 2026 · stored evidence
Complaints checked Oct 10, 2026 · stored evidence
Rating and review count checked Oct 10, 2026 · stored evidence
Source checked Oct 10, 2026
Detailed listing checks and review analysis are included in the full report.
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Gentle John’s Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Gentle John’s Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: Follow-up on unresolved leads unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3443547 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 10, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 10, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 10, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 10, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS lists dated filing records: 2 filing(s) for MC1119055; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage. | Oct 10, 2026 | View source |
| State business entity register | Not available when checkedOregon Secretary of State Business Registry: blocked. | Oct 10, 2026 | — |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 9, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by website. | Oct 10, 2026 | View source | |
| Yelp | Checked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists. | Oct 10, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by phone, website, address. | Oct 10, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 11/11 reviews, 7/7 public complaints. | Oct 10, 2026 | View source |
| Trustpilot | Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists. | Oct 10, 2026 | View source |
| Phone, address and identifier search | Checked — record read6 identifier search(es) without the company name; 51 lead(s), 0 under another name. | Oct 10, 2026 | — |
| Related entities | Checked — record readNo other-name lead shared a strong identifier. | Oct 10, 2026 | — |
| Follow-up on unresolved leads | Check did not complete1 of 1 follow-up question(s) did not complete. | Oct 10, 2026 | — |
Ledger evaluated Oct 10, 2026.
Report assembled Oct 10, 2026. First published Sep 3, 2026. This report pulls from 417 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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