Happy House Movers
FMCSA registrant: HAPPY HOUSE MOVERS LLC
USDOT 3390659 · FMCSA SAFER · observed
BBB rating F — not accredited
What we found
Report assembled Oct 9, 2026 · Source observations are dated below- SERIOUSBBB rating F — not accredited
Failure to respond to 2 complaint(s) filed against business - 3 complaint(s) filed against business.
Source: BBB profile · as of Oct 9, 2026
- PROBLEMDriver out-of-service rate 20% vs 6.67% national average
1 of 5 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/07/2026).
Source: SAFER snapshot · as of Oct 9, 2026
- PROBLEMOnly free-mail business addresses captured on the examined pages
happyhousemovers@gmail.com — the examined pages did not provide a mailbox on the company's own domain (happyhousemovers.com). Other pages or mailboxes were not ruled out.
Source: company website · as of Oct 9, 2026
- PROBLEMSays “licensed and insured” — prints no licence number
“Licensed & Insured”. No USDOT, MC or state licence number appears anywhere in the site text we read.
A licence claim with no number is unverifiable.
Source: company website · as of Oct 9, 2026
- CAUTIONWebsite and federal records list different addresses
Website (observed 2026-10-09T04:56:33.536Z): 44711 S Grimmer Blvd #B, Fremont, CA 94538. FMCSA physical address (observed 2026-10-09T06:50:56.841Z): 6334 MARKET AVE, NEWARK, CA 94560-4036. FMCSA mailing address: 6334 MARKET AVE, NEWARK, CA 94560-4036.
Different branches, a relocation, or different reporting dates may explain the difference. Confirm the current operating office and the location handling your move.
Source: company website · federal address record · as of Oct 9, 2026
- ON RECORDUSDOT 3390659: no federal operating authority recorded
SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.
For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 9, 2026
- ON RECORDFederal record: General Freight — not Household Goods
Cargo on the FMCSA record: General Freight. Household Goods is not checked, and the Household Goods operating authority is not active.
Cargo declarations and operating authority are separate records. This checkbox alone does not establish which moves the company may perform.
Source: SAFER snapshot · MOTUS · as of Oct 9, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 3390659 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 9, 2026
What kind of company is this?
The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)No active federal authority captured. Observed Oct 9, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityAn own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 9, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
- State household-goods licenceWe could not complete the California Bureau of Household Goods and Services (BHGS) lookup (checked Sep 2, 2026). This is a gap in our check, not a finding about the company.
- Federal insurance statusWe do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
- Review ratings compared across sourcesStar ratings are within 0.2 stars of each other across 2 review sources, each with at least 10 reviews.
- Address and operating-location evidenceWebsite and federal records list different addresses. See the dated sources and address roles below; these signals alone do not establish improper operation.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - No active federal authority capturedObserved Oct 9, 2026
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Not applicable to the recorded role or in-state scopeObserved Oct 9, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 6
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 6
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 6334 MARKET AVE, NEWARK, CA 94560-4036
State household-goods licence
In-state moves are governed by the state, not the FMCSA. We tried to read California Bureau of Household Goods and Services (BHGS) on Sep 2, 2026.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 9, 2026
Listing matched to this business.
Source checked Oct 9, 2026
Source checked Oct 9, 2026
Source checked Oct 9, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Happy House Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Happy House Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: Phone, address and identifier search, Follow-up on unresolved leads not yet checked; FMCSA insurance filings unresolved.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 3390659 corroborated (known_dot_corroborated). | — | — |
| Company website | Checked — record read5 page(s) of the company website read. | Oct 9, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 9, 2026 | — |
| FMCSA complaint history | Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published. | Oct 9, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 9, 2026 | View source |
| FMCSA insurance filings | Last checked more than 30 days agoFMCSA Licensing & Insurance filings: last read on 2026-09-02, more than 30 days ago; a fresh read is required before this lane counts as covered. | Sep 2, 2026 | View source |
| State business entity register | Not available when checkedSecretary of State entity record: the page answered without the record's contents (source limitation recorded). | Oct 9, 2026 | — |
| State mover licence | Not available when checkedCalifornia Bureau of Household Goods and Services (BHGS): the source was unavailable. | Sep 2, 2026 | — |
| Checked — record readgoogle: listing identity confirmed by phone, website. | Oct 9, 2026 | View source | |
| Yelp | Checked — record readyelp: listing identity confirmed by phone. | Oct 9, 2026 | View source |
| BBB | Checked — no match in the recorded scopebbb: bounded search found no matching listing; this is not proof none exists. | Oct 9, 2026 | — |
| BBB complaints and reviews in full | Not applicableNo confirmed BBB listing to read a corpus from. | — | — |
| Trustpilot | Not available when checkedtrustpilot: Trustpilot was not available when checked.. | Oct 9, 2026 | — |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 9, 2026.
Report assembled Oct 9, 2026. First published Sep 5, 2026. This report pulls from 252 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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