Heavenly Moving
Legal name: ACTIVUS MOVING LLC
Active federal household-goods authority (MC-1110864) · TxDMV: active certificate 009017587 · BBB rating A+ (accredited)
What we found
Checked Sep 3, 2026 · every line links to its source- NOTESelf-declared: “#1”, “award-winning”
“ems Storage Reviews FAQ Why us (512) 340-0551 Get your quote → Forbes #1 mover in Austin with 2,100+ reviews Transparent”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 3429695 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Aug 29, 2026
- ON RECORDOwner of record: PATRICK COURTNEY (MANAGING MEMBER)
Company official(s) on the FMCSA registration for USDOT 3429695, ACTIVUS MOVING LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Austin, TX: “LLCHeavenly Moving and Storage”
BBB: “Heavenly Care Moving” — BBB rating A+, started 6/21/2005. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (512) 340-0551 on both records; BBB: website heavenlymove.com on both records; BBB: address 9311 N FM 620 Rd PMB 300, Austin, TX 78726-4129 matches 9311 N FM 620 Suite 300, Austin, TX, 78726; BBB: address 9311 N FM 620 Rd PMB 300, Austin, TX 78726-4129 matches 9311 N FM 620 STE 300, AUSTIN, TX 78726; BBB: lists heavenlymove.com as its own page; BBB: Mr. Patrick Courtney — the same name as PATRICK COURTNEY; BBB: name “Heavenly Care Moving” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Heavenly Care Moving · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-1110864)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTTxDMV: active certificate 009017587
TxDMV lists an active household-goods certificate (checked 08/18/2026).
Source: TxDMV · as of Aug 18, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: types: Service or Repair Issues 1; status: 1 answered.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Heavenly Care Moving / Activus Moving / LLCHeavenly Moving and StorageAustin, TXON RECORDlink strength: strong
- BBB — Heavenly Care Moving: BBB rating A+ · started 6/21/2005
How we linked them: BBB: phone (512) 340-0551 on both records · BBB: website heavenlymove.com on both records · BBB: address 9311 N FM 620 Rd PMB 300, Austin, TX 78726-4129 matches 9311 N FM 620 Suite 300, Austin, TX, 78726 · BBB: address 9311 N FM 620 Rd PMB 300, Austin, TX 78726-4129 matches 9311 N FM 620 STE 300, AUSTIN, TX 78726 · BBB: lists heavenlymove.com as its own page · BBB: Mr. Patrick Courtney — the same name as PATRICK COURTNEY · BBB: name “Heavenly Care Moving” appears on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 20, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
- Aug 20, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods).
- Aug 20, 2026INFOFederal record address changed to 9311 N FM 620 STE 300, AUSTIN, TX 78726. (9311 N FM 620 STE 300, AUSTIN, TX, 78726 → 9311 N FM 620 STE 300, AUSTIN, TX 78726)
- Aug 20, 2026INFOFleet on record now 11 power unit(s), 6 driver(s). (0 units / 6 drivers → 11 units / 6 drivers)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 3429695).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceTexas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 009017587, valid through Jun 30, 2027 (checked Aug 18, 2026).
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •29 medium-confidence identity matches awaiting review (advisory; does not block publishing)
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 11
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 6
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending insurance cancellation information may be checked at the provided link.
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 9311 N FM 620 STE 300, AUSTIN, TX 78726
- Operating authority dockets
- ActiveMC1110864Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
0 reviews readThe website says 4.9★ from 2,100 reviews. We could read 293 (Yelp 293, Trustpilot 0); Google, BBB could not be counted, so this is not the company’s total.
- WEAKThe website claims 4.9★ from 2100 reviews without naming a platform; we could read a review count on 2 of the four platforms we check — Yelp 293 and Trustpilot 0. Google could not be read and BBB’s listing was found but showed no review count, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=293)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Heavenly Moving? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Heavenly Moving? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Aug 29, 2026. First published Aug 29, 2026. This report pulls from 392 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?