Hilldrup
FMCSA registrant: HILLDRUP COMPANIES INC
USDOT 22302 · FMCSA SAFER · observed
4 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage
What we found
Report assembled Oct 17, 2026 · Source observations are dated below- SERIOUS4 consumer complaints filed with FMCSA in the last four years — 1 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 2 · 2025: 1 · 2026: 1 (registry data as of 09/25/2026). Categories: Weighing 3, Shipment Documents 2, Pickup and Delivery 2, Loss and Damage 2, Claim Settlement 2. Separately, the registry reports a fleet snapshot of 157 trucks, 140 tractors, 334 trailers; this does not measure moves completed during the complaint period.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Oct 17, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 22302.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- ON RECORDFMCSA investigations on record: 2 — most recent 04/26/1990 (Compliance Review)
04/26/1990 Compliance Review; 01/08/1987 Safety Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 17, 2026
- CHECKS OUTActive federal household-goods authority (MC-125294)
FMCSA: ACTIVE; authorized for Broker of Property (Except Household Goods); Broker of Household Goods; Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 17, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 2 complaints in the last 3 years (0 closed in the last 12 months).
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Sep 3, 2026
Changes on the public record
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
- Oct 1, 2026MEDIUMNew operating authority on record: MC125294 Broker of Property (Except Household Goods) — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC125294 Broker of Household Goods — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC125294 Motor Carrier of Property (Except Household Goods) — Active.
- Oct 1, 2026MEDIUMNew operating authority on record: MC125294 Motor Carrier of Household Goods — Active.
What kind of company is this?
The captured federal record lists broker and carrier roles. Registration alone does not establish current authority. Confirm in writing which company will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier and broker. Observed Oct 17, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 17, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- Federal broker authorityThe captured record reports active broker authority: arranging transportation, not hauling goods as the carrier. Observed Oct 17, 2026.
- State household-goods licenceWe searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 17, 2026; confirm current coverage before booking.
- Authority revocation or suspension actions on recordNo cancelled or revoked insurance filings were identified in the records reviewed. FMCSA’s files hold 24 filing records for these 16 filings; 7 later records on filings that had already ended and 1 replacement record dated the filing’s own effective date are listed but not counted. FMCSA’s authority history also records 1 involuntary revocation action (served 2017-11-06, disposition DISCONTINUED REVOCATION decided 2017-11-15), 1 revocation or suspension order (INVOLUNTARY REVOCATION, served 2005-07-07, effective 2005-08-09), 7 authority actions with a revocation, suspension or out-of-service disposition (GRANTED served 1997-02-13, disposition REVOKED decided 2005-08-09; GRANTED served 1993-06-23, disposition REVOKED decided 2005-08-09; GRANTED served 1989-02-10, disposition REVOKED decided 2005-08-09; GRANTED served 1983-12-30, disposition REVOKED decided 2005-08-09; GRANTED served 1983-02-22, disposition REVOKED decided 2005-08-09; GRANTED served 1981-08-26, disposition REVOKED decided 2005-08-09; GRANTED served 1980-11-17, disposition REVOKED decided 2005-08-09) and 3 reinstatements (served 2013-10-18, 2005-08-15, 2005-08-05). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
- Review ratings compared across sourcesGoogle has an unknown number of reviews and Trustpilot has only 2 reviews, too few to compare with BBB's 60; star ratings differ by 1.1 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrier and brokerObserved Oct 17, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 17, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 297
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 245
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 4 consumer complaints on fileBy year: 2023: 2 · 2025: 1 · 2026: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyWeighing (3)Shipment Documents (2)Pickup and Delivery (2)Loss and Damage (2)Claim Settlement (2)Operating Authority (1)Estimates/Final Charges (1)Hostage Goods (1)Deceptive Business Practices (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 1990-04-26 Compliance Review; 1987-01-08 Safety Review
- Physical address
- 4022 RICHMOND HIGHWAY, STAFFORD, VA 22554
- Operating authority dockets
- ActiveMC125294Broker of Property (Except Household Goods)ActiveMC125294Broker of Household GoodsActiveMC125294Motor Carrier of Property (Except Household Goods)ActiveMC125294Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Sep 3, 2026
Possible business match. Confirm the listing before relying on its rating.
Source checked Sep 3, 2026
AccreditedListing matched to this business.
Source checked Sep 3, 2026
Listing matched to this business.
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Hilldrup? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Hilldrup? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Incomplete: BBB complaints and reviews in full, Phone, address and identifier search, Follow-up on unresolved leads not yet checked.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 22302 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Sep 3, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 17, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 17, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 17, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-17 for USDOT 22302 (MC125294); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-16 (no MOTUS file holds a record for this USDOT): 16 insurance filings from 24 filing records (14 replaced, 2 name changed); 7 later termination records on filings that had already ended, not counted again; 1 replacement record dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 3 only in the frozen L&I active/pending file; 13 authority actions, including 1 involuntary revocation action (1 discontinued); 7 actions with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 12 filing(s) for MC125294; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage. | Oct 17, 2026 | View source |
| State business entity register | Last checked more than 30 days agoSecretary of State entity record: last read on 2026-09-02, more than 30 days ago; a fresh read is required before this lane counts as covered. | Sep 2, 2026 | — |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 9, 2026 | — |
| Not available when checkedgoogle: listing identity confirmed by website, but this run did not show its review count. | Sep 3, 2026 | View source | |
| Yelp | Not available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed. | Sep 3, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by website. | Sep 3, 2026 | View source |
| BBB complaints and reviews in full | Not yet checkedThe BBB complaint and review corpus was not retrieved in full. | — | — |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Sep 3, 2026 | View source |
| Phone, address and identifier search | Not yet checkedPhones, addresses, domain and registration numbers were not searched independently of the company name. | — | — |
| Related entities | Checked — record readLinkage computed over the acquired listings. | — | — |
| Follow-up on unresolved leads | Not yet checkedUnresolved leads were not followed up. | — | — |
Ledger evaluated Oct 17, 2026.
Report assembled Oct 17, 2026. First published Sep 3, 2026. This report pulls from 421 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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