Isaac’s Moving & Storage
Legal name: Isaac's Moving & Storage
1 consumer complaint filed with FMCSA in the last four years
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEM1 consumer complaint filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 07/31/2026). Categories: Operating Authority 1, Insurance 1, Shipment Documents 1, Estimates/Final Charges 1, Weighing 1. Fleet on the registry: 25 trucks — under 0.1 complaints per truck.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEMWebsite address is not the federal record address
Website: 181 Campanelli Parkway, Stoughton, MA 02072. FMCSA record: 285 NEWTONVILLE AVE, NEWTON, MA 02160 (mailing: 181 CAMPANELLI PARKWAY, STOUGHTON, MA 02072).
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- PROBLEM12 of the 20 dated Trustpilot reviews we read fall within 30 days (2018-12-18 to 2019-01-04); Trustpilot shows 51 reviews in total over at least 93 months, which spread evenly would be about 0.6 per 30 days
We read 25 reviews across BBB and Trustpilot; one signal stands out — 12 of the 20 dated Trustpilot reviews we read fall within 30 days (2018-12-18 to 2019-01-04); Trustpilot shows 51 reviews in total over at least 93 months, which spread evenly would be about 0.6 per 30 days. Read the cited reviews yourself.
Source: Trustpilot review — Joan Pagano · Trustpilot review — David And Linda Biando · Trustpilot review — Celia Tower · Trustpilot listing · as of Sep 3, 2026
- NOTESelf-declared: “# 1”
“coordinate and move your property with all these partners for you. ## 1\. The Shipper The person doing the shipment. Sin”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDFMCSA investigations on record: 4 — most recent 04/20/2022 (Non-Ratable Review)
04/20/2022 Non-Ratable Review; 09/12/2013 Compliance Review; 01/30/2001 Compliance Review; 05/26/1998 Compliance Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: AMI JOSEPH (OWNERPRESIDENT), YIZHAQ EDRY (TRESURER)
Company official(s) on the FMCSA registration for USDOT 552840, SAFE MOVERS INC.
Source: MOTUS · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-272369)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB grades this business A+. Customer reviews on BBB: 4.2/5 from 5.
Source: BBB profile · as of Sep 3, 2026
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 552840).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings are within 0.5 stars of each other across 3 review sources.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
Other concerns we want to surface
- •4 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 25
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 28
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 1 consumer complaint on fileBy year: 2025: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyOperating Authority (1)Insurance (1)Shipment Documents (1)Estimates/Final Charges (1)Weighing (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2022-04-20 Non-Ratable Review; 2013-09-12 Compliance Review; 2001-01-30 Compliance Review; 1998-05-26 Compliance Review
- Physical address
- 285 NEWTONVILLE AVE, NEWTON, MA 02160
- Operating authority dockets
- ActiveMC272369Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
25 reviews read across BBB, Trustpilot- NOTABLE12 of the 20 dated Trustpilot reviews we read fall within 30 days (2018-12-18 to 2019-01-04); Trustpilot shows 51 reviews in total over at least 93 months, which spread evenly would be about 0.6 per 30 days (Trustpilot, n=20)
- Trustpilot · Joan Pagano · 2018-12-18 · 5★: “Guys were nice, wrapped everything nicely, efficient n thorough👍” source
- Trustpilot · David And Linda Biando · 2018-12-18 · 5★: “I have used Isaac's movers twice so far. From the initial contact with Isaac's to the final phase of my moves everything went exceptionally! Robert, from the home office was the best with regard to…” source
- Trustpilot · Celia Tower · 2018-12-18 · 5★: “I had a great experience. Nikki was amazing by organizing everything and the moving men were terrific too” source
- Trustpilot · Dominic Orlando · 2018-12-18 · 5★: “Having lived in our home for over 33 years, moving for us was a little scary and full of a myriad of unknowns. The entire team at Isaac's made the entire experience painless, From the initiation of…” source
- WEAK7 of the 20 dated Trustpilot reviews we read were posted on the same day (2018-12-18) (Trustpilot, n=20)
- Trustpilot · Joan Pagano · 2018-12-18 · 5★: “Guys were nice, wrapped everything nicely, efficient n thorough👍” source
- Trustpilot · David And Linda Biando · 2018-12-18 · 5★: “I have used Isaac's movers twice so far. From the initial contact with Isaac's to the final phase of my moves everything went exceptionally! Robert, from the home office was the best with regard to…” source
- Trustpilot · Celia Tower · 2018-12-18 · 5★: “I had a great experience. Nikki was amazing by organizing everything and the moving men were terrific too” source
- Trustpilot · Dominic Orlando · 2018-12-18 · 5★: “Having lived in our home for over 33 years, moving for us was a little scary and full of a myriad of unknowns. The entire team at Isaac's made the entire experience painless, From the initiation of…” source
- WEAK1 reviewer name appears on two platforms with 4★+ reviews within 30 days: 'Rick D' on BBB and Trustpilot the same day (all platforms, n=1)
- BBB · Rick D · 2024-05-07 · 5★: “We contacted ISAACS at the recommendation of a friend for a long-distance move. Out of the five companies we contacted, Isaacs provided the most professional, thorough quote with the best pricing.…” source
- Trustpilot · Rick D · 2024-05-07 · 5★: “We contacted Isaac’s at the recommendation of a friend for a long-distance move. Out of the five companies we contacted, Isaac’s provided the most professional, thorough quote with the best pricing.…” source
- INFOThe 5 dated BBB reviews we read span 154 days (2024-05-02 to 2024-10-02); the 5 closest together fall within 154 days (BBB, n=5)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Isaac’s Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
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The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 307 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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