It cannot legally perform interstate household moves under federal rules.
Google 2.8★ (175 reviews) vs BBB 1.0★ (13 reviews): a 1.8-star gap between platforms
When one platform is glowing and another is not, the difference is the story — read both.
Source: Google listing · BBB listing · Trustpilot listing · as of Sep 3, 2026
BBB rating 1/5, grade A+, 11 complaints in 3 years.
Source: BBB listing · as of Sep 3, 2026
15 phone numbers in use on the site: (877) 564-2333, (800) 327-1342, (800) 231-5266, (888) 550-2774, (844) 282-9003, (833) 982-1232, (888) 473-4638, (877) 595-1157, (855) 206-2983, (833) 982-1238, (833) 813-7268, (888) 601-2018, (833) 933-0971, (800) 327-6868, (833) 708-4633.
Source: page · as of Sep 3, 2026
We read 6 pages of jjkeller.com. The site prints phone (877) 564-2333 and describes its own moving services, advertises interstate moves. No USDOT or MC number appears on it. Our federal registry search did not complete this run, so no registration is claimed either way.
Local moves within WI do not need federal operating authority; the state licence line on this page says what the state register shows.
Source: company website · as of Sep 3, 2026
BBB grades this business A+. BBB complaints: 11 complaints in the last 3 years (3 closed in the last 12 months); types: Service or Repair Issues 6, Delivery Issues 2, Billing Issues 1, Order Issues 1, Product Issues 1; status: 9 answered, 2 resolved. Customer reviews on BBB: 1/5 from 13.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · BBB complaints · as of Sep 3, 2026
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Review the evidence
1/5 from 13 platform-reported reviews; source observed 2026-09-03.
BBB customer review rating: 1/5 from 13 platform-reported reviews; source observed 2026-09-03.
Review the evidence
serious concern
Related-entity links check: serious concern
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Sep 3, 2026
Source checked Sep 3, 2026
AccreditedListing matched to this business.
Source checked Sep 3, 2026
Listing matched to this business.
Source checked Sep 3, 2026
Detailed listing checks and review analysis are included in the full report.
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with J. J. Keller & Associates, Inc.? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at J. J. Keller & Associates, Inc.? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Report assembled Sep 30, 2026. First published Sep 3, 2026. This report pulls from 371 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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