Which federal record was examined for Jay's Small Moves?

The federal record examined belongs to JAY'S SMALL MOVES LLC under USDOT 2259078. This identifies the registration reviewed, not the operating carrier for every move sold under the brand.

Where is Jay's Small Moves located?

Jay's Small Moves is based in Oakland, California.

How was Jay's Small Moves verified?

National Mover Bureau compiled 385 evidence records for Jay's Small Moves from official and public sources, including federal registration data, state records, and public review platforms, most recently verified on 2026-10-12.

Jay's Small Moves

FMCSA registrant: JAY'S SMALL MOVES LLC

USDOT 2259078 · FMCSA SAFER · observed Oct 13, 2026, 3:19 AM

Oakland, CAUSDOT 2259078(415) 999-6795

https://jaymoves.com/

NMB Verification

Problems found

Says “licensed and insured” — prints no licence number

1 problem · report assembled Oct 13, 2026

What we found

Report assembled Oct 13, 2026 · Source observations are dated below

PROBLEM
Says “licensed and insured” — prints no licence number
“Fully Licensed & Insured”. No USDOT, MC or state licence number appears anywhere in the site text we read.
A licence claim with no number is unverifiable.
Source: company website · as of Oct 13, 2026
NOTE
Self-declared: “best movers”, “#1”
“The Best Movers in The Bay”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.
Source: company website · as of Oct 13, 2026
ON RECORD
USDOT 2259078: no federal operating authority recorded
SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.
For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 13, 2026
ON RECORD
Not in FMCSA's interstate mover registry — no complaint history is published
USDOT 2259078 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Oct 13, 2026
ON RECORD
California Secretary of State bizfile Online could not be checked in this report
The register could not be read. Business registration is not a mover licence. Could not submit separate searches for Example Moving LLC, JAY'S SMALL MOVES LLC, Jay's Small Moves, Example Movers, and JAY SMALL MOVES. Could not confirm any matching or near-matching entities, entity numbers, types, statuses, dates, agents, officers, addresses, record URLs, or source dates from the register. The official search page was reached at https://bizfileonline.sos.ca.gov/search/business, but the automated session was stopped by the site's Incapsula challenge before the JavaScript search application loaded. The register search was blocked: The official California Secretary of State bizfile Online business-search page was blocked by an Incapsula security challenge (the page returned an Incapsula incident iframe instead of the search interface), so no search could be submitted and no results or record pages could be read.
ON RECORD
Every exposed BBB review and complaint record was read: 0 reviews, 0 public complaints
BBB exposes no reviews. BBB reports 0 complaints; no public complaint narratives were available to read. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 9, 2026
CHECKS OUT
BBB rating A+ (accredited)
BBB profile on file.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · as of Oct 13, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

16+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

14 trucks on file

Fleet size reported in federal filings.

What we checked

Federal operating authority (FMCSA)
No active federal authority captured. Observed Oct 13, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 13, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
State household-goods licence
We could not complete the California Bureau of Household Goods and Services (BHGS) lookup (checked Oct 13, 2026). This is a gap in our check, not a finding about the company.
Federal insurance status
We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
Address and operating-location evidence
Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status What does this mean? Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.: No active federal authority capturedObserved Oct 13, 2026
Carrier operation What does this mean? This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized.": Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority What does this mean? "HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.: Not applicable to the recorded role or in-state scopeObserved Oct 13, 2026
Operating status: ACTIVE
Trucks What does this mean? FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.: 14
Drivers What does this mean? Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.: 14
Insurance status: —
Safety rating What does this mean? FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.: Not rated
DOT complaints (FMCSA): We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations: No enforcement cases (six years) · SMS record
Physical address: 2525 MANDELA PKWY UNIT C, OAKLAND, CA 94607

State household-goods licence

In-state moves are governed by the state, not the FMCSA. We tried to read California Bureau of Household Goods and Services (BHGS) on Oct 13, 2026.

We could not complete the California Bureau of Household Goods and Services (BHGS) lookup (last attempt Oct 13, 2026). This is a gap in our check, not a finding about the company.

State business entity record

California Secretary of State bizfile Online · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

California Secretary of State bizfile Online was not available when checked on Oct 9, 2026. Registration status is unverified.

Limitation: Business registration is not a mover licence.
Limitation: Could not submit separate searches for Example Moving LLC, JAY'S SMALL MOVES LLC, Jay's Small Moves, Example Movers, and JAY SMALL MOVES.
Limitation: Could not confirm any matching or near-matching entities, entity numbers, types, statuses, dates, agents, officers, addresses, record URLs, or source dates from the register.
Limitation: The official search page was reached at https://bizfileonline.sos.ca.gov/search/business, but the automated session was stopped by the site's Incapsula challenge before the JavaScript search application loaded.
Limitation: The register search was blocked: The official California Secretary of State bizfile Online business-search page was blocked by an Incapsula security challenge (the page returned an Incapsula incident iframe instead of the search interface), so no search could be submitted and no results or record pages could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 13, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

4.9/5

★★★★★

958 platform-reported reviews

Listing matched to this business.

View on Googlematched by phone + website

Source checked Oct 13, 2026

Could not read

The source was not available at the recorded check time.

Source checked Oct 13, 2026

Accredited

A+ BBB grade

0 platform-reported reviews

Listing matched to this business.

View on BBBmatched by phone + website

Source checked Oct 13, 2026

No verified matching listing

No matching listing verified in the sources checked.

Source checked Oct 13, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Jay's Small Moves? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Jay's Small Moves? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history

What the federal filing systems showed, including what could not be read

Names withheld on this page

The names withheld in the report, with their sources and attribution limits

Owners, officers & related businesses

2 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, CA Secretary of State)

Every review profile we found

2 review profiles, including 1 under different contact details than the federal registration

Every contact channel on file

8 contact records across all sources

Supporting automated checks

Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess

Full source ledger

60 source links across 385 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 12 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, State mover licence, Yelp.

Source	Status	Date	Link
Company identity	Checked — record readFederal registration USDOT 2259078 corroborated (a USDOT number recorded for this business, re-matched by phone or email).	—	—
Company website	Checked — record read6 page(s) of the company website read.	Oct 13, 2026	View source
FMCSA registration (SAFER and MOTUS)	Checked — record readSAFER and MOTUS records read for the verified USDOT.	Oct 13, 2026	—
FMCSA complaint history	Checked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.	Oct 13, 2026	View source
FMCSA safety record (SMS)	Checked — record readSMS inspections, crashes and enforcement cases read.	Oct 13, 2026	View source
FMCSA insurance filings	Not available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents.	Oct 11, 2026	View source
State business entity register	Not available when checkedCalifornia Secretary of State bizfile Online: not available when checked.	Oct 9, 2026	—
State mover licence	Not available when checkedCalifornia Bureau of Household Goods and Services (BHGS): the source was not available when checked.	Oct 13, 2026	View source
Google	Checked — record readgoogle: listing identity confirmed by phone, website.	Oct 13, 2026	View source
Yelp	Not available when checkedyelp: Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided..	Oct 13, 2026	View source
BBB	Checked — record readbbb: listing identity confirmed by phone, website.	Oct 13, 2026	View source
BBB complaints and reviews in full	Checked — record readEvery exposed BBB page retained: 0/0 reviews, 0/0 public complaints.	Oct 9, 2026	View source
Trustpilot	Checked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.	Oct 13, 2026	View source
Phone, address and identifier search	Checked — record read5 identifier search(es) without the company name; 41 lead(s), 0 under another name.	Oct 9, 2026	—
Related entities	Checked — record readNo other-name lead shared a strong identifier.	Oct 9, 2026	—
Follow-up on unresolved leads	Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved.	Oct 13, 2026	—

Ledger evaluated Oct 13, 2026.

How current is this report?

Report assembled Oct 13, 2026. First published Oct 12, 2026. This report pulls from 385 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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