Krupp Moving & Storage
Legal name: Krupp Moving and Storage LLC
1 closed FMCSA enforcement case against this carrier in the last six years
What we found
Checked Sep 3, 2026 · every line links to its source- SERIOUS1 closed FMCSA enforcement case against this carrier in the last six years
case OH-2021-0061-US1776, closed 05/10/2021. FMCSA enforcement record, six years as of 09/02/2026. The public record publishes the case number and closing date only — not the violation or the penalty.
FMCSA brought a formal enforcement action against this carrier and closed it. Ask the company what the case was for before you book.
Source: FMCSA SMS — enforcement cases · FMCSA enforcement report · as of Sep 3, 2026
- PROBLEMDriver out-of-service rate 14.3% vs 6.67% national average
1 of 7 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/02/2026 and found no certificate under this name or USDOT 2091898.
It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.
- NOTESelf-declared: “best mover”, “award-winning”, “#1”
“nd professional moving company to help. Krupp Moving & Storage is the best mover around and is ready to help make your r”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDFMCSA investigations on record: 3 — most recent 04/10/2025 (Non-Ratable Review)
04/10/2025 Non-Ratable Review; 04/09/2025 Non-Ratable Review; 03/25/2021 Non-Ratable Review.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: TIMOTHY A KRUPP (OWNER-SOLE PROPRIETOR ONLY)
Company official(s) on the FMCSA registration for USDOT 2091898, KRUPP MOVING AND STORAGE LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Wooster, OH and Columbus, OH: “Krupp Moving And Storage II, LLC”
BBB: “Krupp Moving and Storage, LLC” — BBB rating A+, started 8/23/2010. BBB: “Krupp Moving And Storage II, LLC” — BBB rating A+, started 2/9/2021. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (330) 345-6596 on both records; BBB: website kruppmoving.com on both records; BBB: address 2728 Akron Rd, Wooster, OH 44691-7933 matches 2728 Akron Rd, Wooster, OH, 44691; BBB: address 2728 Akron Rd, Wooster, OH 44691-7933 matches 2728 Akron Rd, Wooster, OH 44691; BBB: address 2728 Akron Rd, Wooster, OH 44691-7933 matches 2728 ALKRON RD, WOOSTER, OH 44691; BBB: lists kruppmoving.com as its own page; BBB: phone (513) 622-9575 on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Krupp Moving and Storage, LLC · BBB profile — Krupp Moving And Storage II, LLC · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-729746)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited) — Wooster profile
BBB complaints: 9 complaints in the last 3 years (3 closed in the last 12 months); types: Service or Repair Issues 6, Delivery Issues 2, Order Issues 1; status: 7 answered, 2 resolved.
Source: BBB profile · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited) — Columbus profile
BBB profile on file.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Krupp Moving and Storage, LLC / Krupp Moving And Storage II, LLCWooster, OH · Columbus, OHON RECORDlink strength: strong
- BBB — Krupp Moving and Storage, LLC: BBB rating A+ · started 8/23/2010
- BBB — Krupp Moving And Storage II, LLC: BBB rating A+ · started 2/9/2021
How we linked them: BBB: phone (330) 345-6596 on both records · BBB: website kruppmoving.com on both records · BBB: address 2728 Akron Rd, Wooster, OH 44691-7933 matches 2728 Akron Rd, Wooster, OH, 44691 · BBB: address 2728 Akron Rd, Wooster, OH 44691-7933 matches 2728 Akron Rd, Wooster, OH 44691 · BBB: address 2728 Akron Rd, Wooster, OH 44691-7933 matches 2728 ALKRON RD, WOOSTER, OH 44691 · BBB: lists kruppmoving.com as its own page · BBB: phone (513) 622-9575 on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 2091898).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 2, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Insurance currently on fileOn-file coverage ($750,000) meets or exceeds federal requirement ($750,000).
- Reviews are consistent across sourcesStar ratings are within 0.9 stars of each other across 2 review sources.
- Claimed years in business matches verified recordsWebsite says over 20 years but BBB business profile shows 5 years (since 2/9/2021), about 4× the verified value.
- Claimed fleet size matches verified records15 trucks on website matches 15 power units (FMCSA) from FMCSA SAFER (power units).
- Claimed employee count matches verified recordsWebsite says 50+ employees but FMCSA SAFER (drivers) shows 10 drivers (FMCSA), about 5× the verified value.
Other concerns we want to surface
- •6 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
- •Address/location signal needs human review
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 15
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 10
- Insurance status
- —
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- We could not verify complaints for this companyFMCSA's Protect Your Move mover registry could not be read for this USDOT number, so the complaint history is unknown. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- 1 closed enforcement case(s) (six years): OH-2021-0061-US1776 2021-05-10 · SMS recordInvestigations: 2025-04-10 Non-Ratable Review; 2025-04-09 Non-Ratable Review; 2021-03-25 Non-Ratable Review
- Physical address
- 2728 ALKRON RD, WOOSTER, OH 44691
- Operating authority dockets
- ActiveMC729746Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 2, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
10 reviews read across BBBThe website says 4.9★ from 1,323 reviews. We could read 62 (Yelp 41, BBB 21); Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 4.9★ from 1323 reviews without naming a platform; we could read a review count on 2 of the four platforms we check — Yelp 41 and BBB 21. Google’s listing was found but showed no review count, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=41)
- WEAKGoogle 4.9★ (review count not shown) vs Yelp 2.7★ (41 reviews): a 2.2-star gap between platforms — Google rests on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=41)
- INFOThe 10 dated BBB reviews we read span 639 days (2024-11-15 to 2026-08-15); the 5 closest together fall within 27 days (BBB, n=10)
- INFO100% of the reviews we read are 1★ or 5★ (n=10; 8 five-star, 2 one-star) — the usual shape of review distributions, noted for context (all platforms, n=10)
- INFO9 complaints closed with BBB in the last 3 years, 3 in the last 12 months (BBB shows 21 customer reviews; FMCSA record: 15 trucks) (BBB, n=9)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Krupp Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Krupp Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 610 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?