Verified using official federal records
System Operational

Lyft

FMCSA registrant: LYFT TOWING LLC

USDOT 3898067 · FMCSA SAFER · observed

Brockport, NYUSDOT 3898067(757) 570-0341
NMB Verification
Problems found

Says “licensed” / “CPUC licensed” — prints no licence number

3 problems · 1 concern to verify · report assembled Oct 14, 2026

What we found

Report assembled Oct 14, 2026 · Source observations are dated below
  1. PROBLEM
    Says “licensed” / “CPUC licensed” — prints no licence number

    No USDOT, MC or state licence number appears anywhere in the site text we read.

    A licence claim with no number is unverifiable.

    Source: company website · as of Oct 14, 2026

  2. PROBLEM
    BBB: 1.11★ from 613 reviews

    BBB rating 1.11/5.

    Source: BBB listing · as of Oct 14, 2026

  3. PROBLEM
    Trustpilot: 1.2★ from 8799 reviews

    Trustpilot rating 1.2/5.

    Source: Trustpilot listing · as of Oct 14, 2026

  4. COULD NOT VERIFY
    No New York State Department of Transportation record found for this business

    We searched New York State Department of Transportation on 10/10/2026 and found no certificate under this name or USDOT 3898067.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

    Source: New York State Department of Transportation · as of Oct 10, 2026

  5. ON RECORD
    USDOT 3898067: no federal operating authority recorded

    SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (HM) to FMCSA. This does not establish the business's advertised service area.

    For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.

    Source: Captured FMCSA record · as of Oct 14, 2026

  6. ON RECORD
    Federal record: General Freight — not Household Goods

    Cargo on the FMCSA record: General Freight, Motor Vehicles, Drive/Tow away. Household Goods is not checked, and the Household Goods operating authority is not active.

    Cargo declarations and operating authority are separate records. This checkbox alone does not establish which moves the company may perform.

    Source: SAFER snapshot · MOTUS · as of Oct 14, 2026

  7. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 3898067 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 14, 2026

  8. ON RECORD
    BBB has not rated this business — not accredited

    The BBB profile shows no letter grade (NR). Customer reviews on BBB: 1.11/5 from 613. Saved capture of 2026-10-13; this is not a current rating. On 2026-10-14 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No business management information or principal contacts provided. Source observations: accreditation 2026-10-14T09:02:12.827414+00:00; rating and review count 2026-10-14T09:01:55.802617+00:00.

    Source: BBB profile

  9. ON RECORD
    New York Department of State Corporation and Business Entity Database could not be checked in this report

    The register could not be read. Business registration is not a mover licence. No searches could be submitted for Lyft, Inc., LYFT TOWING LLC, Lyft, or the names without suffixes. No official result list or entity record pages could be opened, so entity names, IDs, types, statuses, dates, agents, officers, addresses, source URLs, and source dates could not be confirmed. Because no result list was returned, completeness across matching entities and any pagination could not be assessed. The register search was blocked: The official New York Department of State public inquiry site (https://apps.dos.ny.gov/publicInquiry/) was reachable through the page scraper, but interactive access required to submit a name search returned ERR_EMPTY_RESPONSE ('apps.dos.ny.gov didn’t send any data'). Therefore no search could be submitted and no results or record pages could be read.

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

1 truck on file

Fleet size reported in federal filings.

What we checked

1 passed1 caution
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Oct 14, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 14, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
  • State household-goods licence
    We searched New York State Department of Transportation (checked Oct 10, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Review ratings compared across sources
    Star ratings are within 0.1 stars of each other across 2 review sources, each with at least 10 reviews.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

BBB customer review rating

Review the evidence

1.11/5 from 613 platform-reported reviews; source observed 2026-10-14.

Full source note: BBB customer review rating

BBB customer review rating: 1.11/5 from 613 platform-reported reviews; source observed 2026-10-14.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Oct 14, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (HM)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not applicable to the recorded role or in-state scopeObserved Oct 14, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
1
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
1
Insurance status
—
Safety rating
—
DOT complaints (FMCSA)
We could not verify complaints for this companyNo specific complaint details available for Lyft from FMCSA NCCDB. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
906 CANTEBERRY LN, SMITHFIELD, VA 23430-6032

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what New York State Department of Transportation shows as of Oct 10, 2026.

We searched New York State Department of Transportation on Oct 10, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

New York Department of State Corporation and Business Entity Database · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

New York Department of State Corporation and Business Entity Database was not available when checked on Oct 10, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: No searches could be submitted for Lyft, Inc., LYFT TOWING LLC, Lyft, or the names without suffixes.
  • Limitation: No official result list or entity record pages could be opened, so entity names, IDs, types, statuses, dates, agents, officers, addresses, source URLs, and source dates could not be confirmed.
  • Limitation: Because no result list was returned, completeness across matching entities and any pagination could not be assessed.
  • Limitation: The register search was blocked: The official New York Department of State public inquiry site (https://apps.dos.ny.gov/publicInquiry/) was reachable through the page scraper, but interactive access required to submit a name search returned ERR_EMPTY_RESPONSE ('apps.dos.ny.gov didn’t send any data'). Therefore no search could be submitted and no results or record pages could be read.

Reviews and complaints — every platform we check

Review report assembled Oct 14, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
Could not read
The source was not available at the recorded check time.

Source checked Oct 14, 2026

Yelp
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 14, 2026

BBBNot accredited
1.11/5
★★★★★
613 platform-reported reviews

Listing matched to this business.

View on BBBmatched by website + name

Profile identity checked Oct 14, 2026 · stored evidence

Accreditation checked Oct 14, 2026 · stored evidence

Rating and review count checked Oct 14, 2026 · stored evidence

Trustpilot
1.2/5
★★★★★
8,799 platform-reported reviews · claimed

Listing matched to this business.

View on Trustpilotmatched by website domain

Source checked Oct 14, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Lyft? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Lyft? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
6 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage)
Every review profile we found
2 review profiles
Every contact channel on file
5 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 484 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 11 of 15 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Google, BBB.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 3898067 corroborated (a USDOT number recorded for this business, re-matched by phone or email).——
Company websiteChecked — record read2 page(s) of the company website read.Oct 14, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 14, 2026—
FMCSA complaint historyChecked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.Oct 14, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 14, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents.Oct 10, 2026View source
State business entity registerNot available when checkedNew York Department of State Corporation and Business Entity Database: not available when checked.Oct 10, 2026—
State mover licenceChecked — no match in the recorded scopeNew York State Department of Transportation: searched, no record.Oct 10, 2026View source
GoogleNot available when checkedgoogle: Google Maps answered with a list of businesses rather than this one. Google listing details have not been verified for this report..Oct 14, 2026—
YelpChecked — no match in the recorded scopeyelp: bounded search found no matching listing; this is not proof none exists.Oct 14, 2026—
BBBNot available when checkedbbb: Saved capture of 2026-10-13; this is not a current rating. On 2026-10-14 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No business management information or principal contacts provided.Oct 13, 2026View source
BBB complaints and reviews in fullNot applicableNo confirmed BBB listing to read a corpus from.——
TrustpilotChecked — record readtrustpilot: listing identity confirmed by website domain.Oct 14, 2026View source
Phone, address and identifier searchChecked — record read3 identifier search(es) without the company name; 20 lead(s), 0 under another name.Oct 10, 2026—
Related entitiesChecked — record readNo other-name lead shared a strong identifier.Oct 10, 2026—
Follow-up on unresolved leadsChecked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved.Oct 14, 2026—

Ledger evaluated Oct 14, 2026.

How current is this report?

Report assembled Oct 14, 2026. First published Oct 12, 2026. This report pulls from 484 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?