Verified using official federal records
System Operational

Martin Moving & Storage

FMCSA registrant: MARTIN MOVING & STORAGE COMPANY

USDOT 56933 · FMCSA SAFER · observed

Middletown, CTUSDOT 56933MC 100315(860) 347-8888
NMB Verification
Problems found

Only free-mail business addresses captured on the examined pages

1 problem · 1 concern to verify · report assembled Oct 16, 2026

What we found

Report assembled Oct 16, 2026 · Source observations are dated below
  1. PROBLEM
    Only free-mail business addresses captured on the examined pages

    martinmovingandstorage@gmail.com — the examined pages did not provide a mailbox on the company's own domain (martinmovingandstorage.com). Other pages or mailboxes were not ruled out.

    Source: company website · as of Oct 10, 2026

  2. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 56933.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  3. NOTE
    FMCSA's mover registry and captured registration disagree on household-goods carrier or broker authority

    Protect Your Move (registry data as of 09/25/2026): "MARTIN MOVING & STORAGE CO. (U.S. DOT# 56933) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". Captured SAFER/MOTUS record: household-goods carrier or broker authority active (MC100315 Motor Carrier of Household Goods — Active; MC100315 Motor Carrier of Property (Except Household Goods) — Active).

    Check the dated FMCSA records before relying on this authority category.

    Source: FMCSA Protect Your Move · MOTUS · SAFER snapshot · as of Oct 16, 2026

  4. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 56933 in the last four years (registry data as of 09/25/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Oct 16, 2026

  5. ON RECORD
    Connecticut Secretary of the State Business Records Search could not be checked in this report

    The register could not be read. Business registration is not a mover licence. No official register results list or entity record page could be read because the site's CAPTCHA verification blocked submission. The requested legal names MARTIN MOVING & STORAGE COMPANY and Martin Moving & Storage could not be searched separately or compared against register results. No entity ID, type, status, formation date, registered agent, officers, address, source date, or record URL could be confirmed from the register. The register search was blocked: CAPTCHA was not verified on the official Connecticut Business Records Search page after submitting the company name, so the register did not return search results.

  6. ON RECORD
    Every exposed BBB review and complaint record was read: 0 reviews, 1 public complaints

    BBB exposes no reviews. Public complaints 2026-07-15 to 2026-07-15 (BBB status counts: 1 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 10, 2026

  7. CHECKS OUT
    Active federal household-goods authority (MC-100315)

    FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); insurance filings on file.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 16, 2026

  8. CHECKS OUT
    BBB rating A+ (accredited)

    BBB complaints: 1 complaint in the last 3 years (1 closed in the last 12 months); types: Order Issues 1; status: 1 answered. Source observations: accreditation 2026-10-10T20:14:21.725Z; complaint count 2026-10-10T20:14:21.725Z; rating and review count 2026-10-10T20:14:21.725Z.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile

Changes on the public record

Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.

  • Oct 16, 2026MEDIUMNew operating authority on record: MC100315 Motor Carrier of Household Goods — Active.
  • Oct 16, 2026MEDIUMNew operating authority on record: MC100315 Motor Carrier of Property (Except Household Goods) — Active.
  • Oct 13, 2026MEDIUMNew operating authority on record: MC100315 Motor Carrier of Household Goods — Active.
  • Oct 13, 2026MEDIUMNew operating authority on record: MC100315 Motor Carrier of Property (Except Household Goods) — Active.

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Interstate HHG carrier authority

The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.

3 trucks on file

Fleet size reported in federal filings.

What we checked

3 passed2 caution
  • Federal operating authority (FMCSA)
    Active federal authority: carrier. Observed Oct 16, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 16, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal BIPD insurance filing (dated record)
    On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 16, 2026; confirm current coverage before booking.
  • Cancelled or revoked insurance filing on record
    1 cancelled or revoked insurance filing on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s files hold 28 filing records for these 18 filings; 7 later records on filings that had already ended and 3 replacement records dated the filing’s own effective date are listed but not counted. FMCSA’s authority history also records 6 involuntary revocation actions (served 2013-12-23, disposition DISCONTINUED REVOCATION decided 2013-12-23; served 2005-11-07, disposition DISCONTINUED REVOCATION decided 2005-12-12; served 2005-08-11, disposition DISCONTINUED REVOCATION decided 2005-08-29; served 1998-03-19, disposition DISCONTINUED REVOCATION decided 1998-04-15; served 1994-09-10, disposition DISCONTINUED REVOCATION; served 1989-04-06, disposition DISCONTINUED REVOCATION), 1 revocation or suspension order (INVOLUNTARY REVOCATION, served 2022-04-05, effective 2022-05-11), 2 authority actions with a revocation, suspension or out-of-service disposition (GRANTED served 1986-08-19, disposition REVOKED decided 2022-05-12; GRANTED served 1981-04-24, disposition REVOKED decided 2022-05-12) and 1 reinstatement (served 2023-07-28). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
  • Review ratings compared across sources
    Yelp has only 9 reviews, too few to compare with Google's 48; star ratings differ by 2.2 stars.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Active federal authority: carrierObserved Oct 16, 2026
Carrier operation
Interstate
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Yes — authority recordedObserved Oct 16, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
3
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
3
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Sep 25, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
5 PEASE AVENUE, MIDDLETOWN, CT 06457
Operating authority dockets
ActiveMC100315Motor Carrier of Household Goods
ActiveMC100315Motor Carrier of Property (Except Household Goods)

A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.

We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Connecticut Secretary of the State Business Records Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Connecticut Secretary of the State Business Records Search was not available when checked on Oct 10, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: No official register results list or entity record page could be read because the site's CAPTCHA verification blocked submission.
  • Limitation: The requested legal names MARTIN MOVING & STORAGE COMPANY and Martin Moving & Storage could not be searched separately or compared against register results.
  • Limitation: No entity ID, type, status, formation date, registered agent, officers, address, source date, or record URL could be confirmed from the register.
  • Limitation: The register search was blocked: CAPTCHA was not verified on the official Connecticut Business Records Search page after submitting the company name, so the register did not return search results.

Reviews and complaints — every platform we check

Review report assembled Oct 10, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.8/5
★★★★★
48 platform-reported reviews

Listing matched to this business.

View on Googlematched by phone + website

Source checked Oct 10, 2026

Yelp
2.6/5
★★★★★
9 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone

Source checked Oct 10, 2026

BBBAccredited
A+ BBB grade
0 platform-reported reviews · 1 complaint (3 yrs), 1 in 12 mo
Complaints: Order Issues 1 · 1 answered

Listing matched to this business.

View on BBBmatched by phone + address

Profile identity checked Oct 10, 2026 · stored evidence

Accreditation checked Oct 10, 2026 · stored evidence

Complaints checked Oct 10, 2026 · stored evidence

Rating and review count checked Oct 10, 2026 · stored evidence

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 10, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Martin Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Martin Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
5 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, BBB review responses)
Every review profile we found
3 review profiles
Every contact channel on file
5 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 343 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 13 of 15 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 56933 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read4 page(s) of the company website read.Oct 10, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 16, 2026—
FMCSA complaint historyChecked — record readProtect Your Move complaint history read.Oct 16, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 16, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-16 for USDOT 56933 (MC100315); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-15 (no MOTUS file holds a record for this USDOT): 18 insurance filings from 28 filing records (15 replaced, 1 cancelled, 2 name changed); of the 1 cancelled filing, 1 had a filing of the same coverage in effect on the cancellation date; 7 later termination records on filings that had already ended, not counted again; 3 replacement records dated the filing's own effective date, not counted as an end; 0 filings listed as active or pending in the MOTUS insurance file and 2 only in the frozen L&I active/pending file; 9 authority actions, including 6 involuntary revocation actions (6 discontinued); 2 actions with a revocation, suspension or out-of-service disposition; 1 revocation or suspension order. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 7 filing(s) for MC100315; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.Oct 16, 2026View source
State business entity registerNot available when checkedConnecticut Secretary of the State Business Records Search: not available when checked.Oct 10, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 9, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by phone, website.Oct 10, 2026View source
YelpChecked — record readyelp: listing identity confirmed by phone.Oct 10, 2026View source
BBBChecked — record readbbb: listing identity confirmed by phone, address.Oct 10, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 0/0 reviews, 1/1 public complaints.Oct 10, 2026View source
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 10, 2026View source
Phone, address and identifier searchChecked — record read6 identifier search(es) without the company name; 33 lead(s), 0 under another name.Oct 10, 2026—
Related entitiesChecked — record readNo other-name lead shared a strong identifier.Oct 10, 2026—
Follow-up on unresolved leadsNot applicableNo unresolved serious lead required follow-up.Oct 10, 2026—

Ledger evaluated Oct 16, 2026.

How current is this report?

Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 343 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?