No federal operating authority
What we found
Checked Sep 3, 2026 · every line links to its source- CRITICALNo federal operating authority
SAFER operating-authority status: NOT AUTHORIZED. The website advertises interstate moves.
It cannot legally perform the interstate household moves it advertises.
Source: SAFER snapshot · as of Sep 3, 2026
- SERIOUSRegistered as intrastate-only, advertises interstate moves
FMCSA carrier operation (MCS-150): Intrastate Only (Non-HM). The website says: “you need it placed, and make sure you’re all set in your new place. And if you just drove across the country on your move to Austin, you mig”.
It has told FMCSA it does not cross state lines. Any interstate move it sells is outside its registration.
Source: SAFER snapshot · company website · as of Sep 3, 2026
- SERIOUSAdvertises interstate moves, prints no USDOT or MC number
None of the 5 page(s) we read (home, contact, about, faq, licensing) shows a USDOT or MC number in text. Interstate household-goods movers must show their USDOT number in advertising (49 CFR 375.207).
You cannot look this company up from its own website. That is the point.
Source: company website · as of Sep 3, 2026
- PROBLEMReview volume does not fit the operation on record
164 reviews across platforms (164 reviews on Yelp); FMCSA record: 3 trucks, 8 drivers, 30 miles reported
Source: SAFER snapshot · Google listing · Yelp listing · BBB listing · as of Sep 3, 2026
- NOTESelf-declared: “best movers”
“ur possessions with which we would treat our own. MASH hires only the best movers Austin has to offer. We're a bunch of ”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNot in FMCSA's interstate mover registry — no complaint history is published
USDOT 2898106 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.
Source: FMCSA Protect Your Move search · as of Sep 3, 2026
- ON RECORDOwner of record: SETH WHALAND (OWNER)
Company official(s) on the FMCSA registration for USDOT 2898106, MASH MOVERS LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Austin, TX: “MASH Movers”
BBB: “MASH Movers” — BBB rating A+, not accredited, started 1/9/2018. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: website mashmovers.com on both records; BBB: address MASH Movers, 2511 DIAZ ST matches 2511 diaz St, Austin, TX 78702; BBB: address MASH Movers, 2511 DIAZ ST matches 2511 DIAZ ST, AUSTIN, TX 78702; BBB: lists mashmovers.com as its own page; BBB: name “MASH Movers” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — MASH Movers · as of Sep 3, 2026
- CHECKS OUTTxDMV: active certificate 007018887
TxDMV lists an active household-goods certificate (checked 08/18/2026).
Source: TxDMV · as of Aug 18, 2026
- CHECKS OUT
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- MASH MoversAustin, TXON RECORDlink strength: strong
- BBB — MASH Movers: BBB rating A+ · not accredited · started 1/9/2018
How we linked them: BBB: website mashmovers.com on both records · BBB: address MASH Movers, 2511 DIAZ ST matches 2511 diaz St, Austin, TX 78702 · BBB: address MASH Movers, 2511 DIAZ ST matches 2511 DIAZ ST, AUSTIN, TX 78702 · BBB: lists mashmovers.com as its own page · BBB: name “MASH Movers” appears on both records
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
- Federal interstate household-goods authorityThis carrier is registered with FMCSA as intrastate-only, so federal household-goods authority does not apply to in-state moves. It would need federal authority before performing an interstate move. State licensing governs in-state moves — see the state registry check.
- State household-goods licenceTexas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 007018887, valid through Jun 30, 2028 (checked Aug 18, 2026).
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings are within 0.1 stars of each other across 2 review sources.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed fleet size matches verified recordsWebsite says 15 trucks but FMCSA SAFER (power units) shows 3 power units (FMCSA), about 5× the verified value.
- Claimed employee count matches verified recordsWebsite says 50+ employees but FMCSA SAFER (drivers) shows 8 drivers (FMCSA), about 6.3× the verified value.
Other concerns we want to surface
- •1 medium-confidence identity match awaiting review (advisory; does not block publishing)
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - NOT AUTHORIZED
- Carrier operation
What does this mean?
This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized." - Intrastate Only (Non-hazardous materials)
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - No
- Operating status
What does this mean?
This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves. - ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 3
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 8
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 2511 DIAZ ST, AUSTIN, TX 78702
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
0 reviews read- NOTABLE164 reviews across platforms (164 reviews on Yelp); FMCSA record: 3 trucks, 8 drivers, 30 miles reported (all platforms, n=164)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Mash Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Mash Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Aug 29, 2026. First published Aug 29, 2026. This report pulls from 387 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?