MC Movers
Legal name: MC Movers LLC
20 consumer complaints filed with FMCSA in the last four years — 10 for holding goods hostage
What we found
Checked Sep 3, 2026 · every line links to its source- SERIOUS20 consumer complaints filed with FMCSA in the last four years — 10 for holding goods hostage
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 5 · 2024: 2 · 2026: 13 (registry data as of 07/31/2026). Categories: Estimates/Final Charges 11, Hostage Goods 10, Deceptive Business Practices 7, Claim Settlement 6, Shipment Documents 5. Fleet on the registry: 3 trucks — 6.7 complaints per truck.
Hostage-goods complaints mean customers told FMCSA this company held their belongings until they paid more than the estimate.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- PROBLEMDriver out-of-service rate 33.3% vs 6.67% national average
2 of 6 driver inspections in the last 24 months ended with the driver placed out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEMVehicle out-of-service rate 50% vs 22.26% national average
2 of 4 vehicle inspections in the last 24 months put the truck out of service (as of 09/01/2026).
Source: SAFER snapshot · as of Sep 3, 2026
- PROBLEM17 complaints closed with BBB in the last 3 years, 9 in the last 12 months (BBB shows 41 customer reviews; FMCSA record: 3 trucks)
BBB complaint volume relative to the size of the business.
Source: BBB listing · as of Sep 3, 2026
- NOTESelf-declared: “most trusted”
“ed with the utmost professionalism and security. Our Vision To be the most trusted and recommended moving company in eve”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDFMCSA investigations on record: 2 — most recent 02/02/2024 (Compliance Review)
02/02/2024 Compliance Review; 02/02/2024 Non-Ratable Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: DANIEL AZUELOS (MGR)
Company official(s) on the FMCSA registration for USDOT 2538365, MC MOVERS LLC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Miami, FL: “MC Movers LLC”
BBB: “MC Movers LLC” — BBB rating A, not accredited, 17 complaint(s) filed against business, started 10/31/2019. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (800) 807-2173 on both records; BBB: website mc-movers.com on both records; BBB: address 1021 Ives Dairy Rd, Miami, FL 33179 matches 1021 Ives Dairy Rd St 212, Miami, FL, 33179; BBB: lists mc-movers.com as its own page; BBB: name “MC Movers LLC” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — MC Movers LLC · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-882866)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A (not accredited)
BBB complaints: 17 complaints in the last 3 years (9 closed in the last 12 months); types: Service or Repair Issues 7, Order Issues 4, Delivery Issues 2, Product Issues 2, Sales and Advertising Issues 2; status: 16 answered, 1 resolved.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- MC Movers LLCMiami, FLON RECORDlink strength: strong
- BBB — MC Movers LLC: BBB rating A · not accredited · 17 complaint(s) filed against business · started 10/31/2019
How we linked them: BBB: phone (800) 807-2173 on both records · BBB: website mc-movers.com on both records · BBB: address 1021 Ives Dairy Rd, Miami, FL 33179 matches 1021 Ives Dairy Rd St 212, Miami, FL, 33179 · BBB: lists mc-movers.com as its own page · BBB: name “MC Movers LLC” appears on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 22, 2026MEDIUM1 new consumer complaint filed with FMCSA (19 → 20 in the last four years).
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 2538365).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe could not complete the Florida Department of Agriculture and Consumer Services (FDACS) lookup (checked Aug 12, 2026). This is a gap in our check, not a finding about the company.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings are within 1.1 stars of each other across 2 review sources.
Other concerns we want to surface
- •18 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
- •Related-entity links check: serious concern. Shared DOT/MC/FMCSA-address/phone with other moving companies
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 3
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 6
- Insurance status
What does this mean?
FMCSA flagged the insurance status as "Pending", meaning a coverage or cancellation event is in process at the agency. Check the Insurance & authority history card for the specific filings. - Pending insurance cancellation may apply
- Safety rating
What does this mean?
FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened. - Not rated
- DOT complaints (FMCSA)
- 20 consumer complaints on fileBy year: 2023: 5 · 2024: 2 · 2026: 13 · registry data as of Jul 31, 2026 · FMCSA complaint historyEstimates/Final Charges (11)Hostage Goods (10)Deceptive Business Practices (7)Claim Settlement (6)Shipment Documents (5)Weighing (4)Loss and Damage (4)Pickup and Delivery (3)Operating Authority (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2024-02-02 Compliance Review; 2024-02-02 Non-Ratable Review
- Physical address
- 19277 NE 9TH PL, MIAMI, FL 33179-1376
- Operating authority dockets
- ActiveMC882866Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what Florida Department of Agriculture and Consumer Services (FDACS) shows as of Aug 12, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Not accredited
What the reviews show
10 reviews read across BBBThe website says 4.7★. We could read 41 (BBB 41, Trustpilot 0); Google, Yelp could not be counted, so this is not the company’s total.
- NOTABLE17 complaints closed with BBB in the last 3 years, 9 in the last 12 months (BBB shows 41 customer reviews; FMCSA record: 3 trucks) (BBB, n=17)
- INFOThe 10 dated BBB reviews we read span 145 days (2026-03-23 to 2026-08-14); the 5 closest together fall within 32 days (BBB, n=10)
- INFO100% of the reviews we read are 1★ or 5★ (n=10; 4 five-star, 6 one-star) — the usual shape of review distributions, noted for context (all platforms, n=10)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with MC Movers? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at MC Movers? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 504 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?