Midway Moving and Storage
Legal name: Midway Moving And Storage, Inc.
Yelp: 1.8★ from 292 reviews
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEM
- NOTESelf-declared: “#1”, “best movers”, “best moving company”
“equest Realtor Referral Program Payment Center 800-300-0002 Chicago’s #1 Moving Company Reliable, Professional, and Effi”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 730844 in the last four years (registry data as of 07/31/2026).
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- ON RECORDThe five most recent FMCSA investigations on record — most recent 02/16/2017 (Non-Ratable Review)
02/16/2017 Non-Ratable Review; 05/02/2014 Compliance Review; 05/01/2014 Non-Ratable Review; 05/07/2008 Non-Ratable Review; 08/10/2006 Compliance Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: JERRY SIEGEL (OWNER)
Company official(s) on the FMCSA registration for USDOT 730844, MIDWAY MOVING & STORAGE INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Chicago, IL: “Midway Document Destruction”
BBB: “Midway Document Destruction” — BBB rating A+, started 2/18/1992. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (773) 588-7000 on both records; BBB: website midwaymoving.com on both records; BBB: lists midwaymoving.com as its own page; BBB: Mr. Jerry Siegel — the same name as JERRY SIEGEL; BBB: brand “midway” in both names.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — Midway Document Destruction · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-334274)
FMCSA: ACTIVE; authorized for Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 6 complaints in the last 3 years (3 closed in the last 12 months); types: Order Issues 2, Service or Repair Issues 2, Billing Issues 1, Product Issues 1; status: 6 answered.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- Midway Document Destruction / Midway MoversChicago, ILON RECORDlink strength: strong
- BBB — Midway Document Destruction: BBB rating A+ · started 2/18/1992
How we linked them: BBB: phone (773) 588-7000 on both records · BBB: website midwaymoving.com on both records · BBB: lists midwaymoving.com as its own page · BBB: Mr. Jerry Siegel — the same name as JERRY SIEGEL · BBB: brand “midway” in both names
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 730844).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileFederal requirement is $750,000 but $0 is on file with FMCSA. Operating without the required insurance is a federal violation.
- Reviews are consistent across sourcesStar ratings are within 0.8 stars of each other across 2 review sources.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsWebsite says 18 years in business but BBB business profile shows 34 years (since 2/18/1992). The claim is materially lower than verified.
- Claimed fleet size matches verified records15 trucks on website matches 19 power units (FMCSA) from FMCSA SAFER (power units).
- Claimed employee count matches verified records50+ employees on website matches 40 drivers (FMCSA) from FMCSA SAFER (drivers).
Other concerns we want to surface
- •1 medium-confidence identity match awaiting review (advisory; does not block publishing)
- •Low BBB customer review rating (1/5)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 19
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 40
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2017-02-16 Non-Ratable Review; 2014-05-02 Compliance Review; 2014-05-01 Non-Ratable Review; 2008-05-07 Non-Ratable Review; 2006-08-10 Compliance Review
- Physical address
- 4100 WEST FERDINAND ST, CHICAGO, IL 60624
- Operating authority dockets
- ActiveMC334274Motor Carrier of Property (Except Household Goods)ActiveMC334274Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
2 reviews read across BBBThe website says 700 reviews. We could read 294 (Yelp 292, BBB 2); Google could not be counted, so this is not the company’s total.
- WEAKThe website claims 700 reviews without naming a platform; we could read a review count on 2 of the four platforms we check — Yelp 292 and BBB 2. Google could not be read, so we cannot say how many reviews this company has across platforms and the claim is neither confirmed nor contradicted (all platforms, n=292)
- INFOYelp rating 1.8★ from 292 reviews (Yelp, n=292)
- INFO6 complaints closed with BBB in the last 3 years, 3 in the last 12 months (BBB shows 2 customer reviews; FMCSA record: 19 trucks) (BBB, n=6)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Midway Moving and Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Midway Moving and Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 634 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?