MiniMoves
Legal name: MiniMoves Inc.
2 consumer complaints filed with FMCSA in the last four years
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEM2 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 1 · 2025: 1 (registry data as of 07/31/2026). Categories: Estimates/Final Charges 1, Loss and Damage 1, Claim Settlement 1. Fleet on the registry: 5 trucks — 0.4 complaints per truck.
Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 09/03/2026 and found no certificate under this name or USDOT 526036.
It may operate under another legal name — or it may be unlicensed in-state. Ask for the certificate number.
- NOTESelf-declared: “best movers”, “# 1”, “#1”
“ses! I have worked in the moving industry for 15 years, so I know the best movers. If you have a small, long-distance mo”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDThe five most recent FMCSA investigations on record — most recent 08/18/2016 (Non-Ratable Review)
08/18/2016 Non-Ratable Review; 07/29/2011 Non-Ratable Review; 06/23/2009 Non-Ratable Review; 05/08/2008 Non-Ratable Review; 10/23/2006 Non-Ratable Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Sep 3, 2026
- ON RECORDOwner of record: JOHN R ARSLANIAN (CEOFOUNDER)
Company official(s) on the FMCSA registration for USDOT 526036, MINIMOVES INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Hillside, IL: “MiniMoves, Inc.” / “MiniMoves”
BBB: “MiniMoves, Inc.” — BBB rating A+, started 9/9/1991. BBB: “MiniMoves, Inc.”. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (866) 437-3093 on both records; BBB: website minimoves.com on both records; BBB: lists minimoves.com as its own page; BBB: name “MiniMoves, Inc.” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — MiniMoves, Inc. · BBB profile — MiniMoves, Inc. · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (FF-1562, FF-62741, MC-268180, MC-1607494)
FMCSA: ACTIVE; authorized for Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods); insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- MiniMoves, Inc. / MiniMovesHillside, ILON RECORDlink strength: strong
- BBB — MiniMoves, Inc.: BBB rating A+ · started 9/9/1991
- BBB — MiniMoves, Inc.
How we linked them: BBB: phone (866) 437-3093 on both records · BBB: website minimoves.com on both records · BBB: lists minimoves.com as its own page · BBB: name “MiniMoves, Inc.” appears on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 28, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods)). (AUTHORIZED FOR: Freight Forwarder of Property (Except Household Goods); Freight Forwarder of Household Goods, Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods → AUTHORIZED FOR: Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods))
- Aug 27, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Property (Except Household Goods); Freight Forwarder of Household Goods, Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods). (AUTHORIZED FOR: Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods) → AUTHORIZED FOR: Freight Forwarder of Property (Except Household Goods); Freight Forwarder of Household Goods, Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 526036).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceWe searched State household-goods mover registry (checked Sep 3, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings are within 1.4 stars of each other across 2 review sources.
- Listed city matches federal recordsThis business advertises as based in Columbus, but federal and state regulatory records list its physical address in Hillside.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed years in business matches verified recordsSince 1991 on website matches 35 years (since 9/9/1991) from BBB business profile.
- Claimed fleet size matches verified recordsWebsite says 0 LBS but FMCSA SAFER (power units) shows 5 power units (FMCSA). The claim is materially lower than verified.
- Claimed employee count matches verified recordsWebsite says 0 employees but FMCSA SAFER (drivers) shows 6 drivers (FMCSA). The claim is materially lower than verified.
Other concerns we want to surface
- •23 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
- •No public street address captured for location verification
- •Address legitimacy check: serious concern
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods)
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 5
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 6
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- 2 consumer complaints on fileBy year: 2023: 1 · 2025: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyEstimates/Final Charges (1)Loss and Damage (1)Claim Settlement (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2016-08-18 Non-Ratable Review; 2011-07-29 Non-Ratable Review; 2009-06-23 Non-Ratable Review; 2008-05-08 Non-Ratable Review; 2006-10-23 Non-Ratable Review
- Physical address
- 4413 ROOSEVELT RD SUITE 103, HILLSIDE, IL 60162
- Operating authority dockets
- PendingMC1607494Motor Carrier of Property (Except Household Goods)PendingFF62741Freight Forwarder of Property (Except Household Goods)ActiveMC268180Motor Carrier of Property (Except Household Goods)ActiveMC268180Motor Carrier of Household GoodsActiveFF1562Freight Forwarder of Household GoodsActiveFF1562Freight Forwarder of Property (Except Household Goods)
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Sep 3, 2026.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
What the reviews show
0 reviews readThe website says 254 reviews on Google. We could read 0 (Trustpilot 0); Google, Yelp could not be counted, so this is not the company’s total.
- WEAKThe website claims 254 reviews on Google; Google could not be read (Google Maps answered with a list of businesses rather than this one. Google ratings are read through Google’s licensed Places API, which is not yet connected.), so we could not verify the claim (Google, n=0)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with MiniMoves? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at MiniMoves? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 662 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?