2 consumer complaints filed with FMCSA in the last four years
3 problems · 1 concern to verify · report assembled Oct 10, 2026
What we found
Report assembled Oct 10, 2026 · Source observations are dated below
PROBLEM
2 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 1 · 2025: 1 (registry data as of 09/25/2026). Categories: Estimates/Final Charges 1, Loss and Damage 1, Claim Settlement 1. Separately, the registry reports a fleet snapshot of 5 trucks, 0 tractors, 0 trailers; this does not measure moves completed during the complaint period.
Another business, “Read Customer Service”, shares the phone number this company’s website actually dials, (866) 437-3093 (also printed on its site)
A Yelp listing for “Read Customer Service” shows the phone number this company’s website actually dials, (866) 437-3093 (also printed on its site) and this company’s website domain minimoves.com. Excerpt: “Rating 3.0(252)(866) 437-3093. See all nearby locations. About MiniMoves. MiniMoves has an average rating of 3 from 252 reviews. The rating indicates that most customers are ...”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “Read Customer Service” and make sure the name on your contract is the company you expect.
Another business, “8 Trusted Moving Companies in Orlando”, shares the phone number printed on this company’s website, (800) 262-0873
A web page for “8 Trusted Moving Companies in Orlando” shows the phone number printed on this company’s website, (800) 262-0873. Excerpt: “MiniMoves · Orlando, FL 32806 · (800) 262-0873. MiniMoves is America's only national moving furniture company uniquely focused on helping people move small ...”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “8 Trusted Moving Companies in Orlando” and make sure the name on your contract is the company you expect.
No State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 526036.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
NOTE
Follow-up on a related business: partly established
The permitted page lists MiniMoves in Orlando, Florida 32806 with phone number (800) 262-0873 and describes it as a national small-shipment moving company, but it does not establish a relationship to a separate MiniMoves business in Columbus, Ohio.
No state-register or FMCSA filing, shared person, Columbus address, external business website, succession statement, or rebranding statement is present in the permitted source, and the asserted Columbus phone-number match could not be independently verified under the source constraint.
Ask the company what its relationship is to the other business before you book.
The five most recent FMCSA investigations on record — most recent 08/18/2016 (Non-Ratable Review)
08/18/2016 Non-Ratable Review; 07/29/2011 Non-Ratable Review; 06/23/2009 Non-Ratable Review; 05/08/2008 Non-Ratable Review; 10/23/2006 Non-Ratable Review. FMCSA publishes only the five most recent investigations, so there may be more. No FMCSA enforcement cases in the last six years.
The BBB profile shows no letter grade (NR). Customer reviews on BBB: 4.47/5 from 36. Saved capture of 2026-10-09; this is not a current rating. On 2026-10-10 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No visible customer review ratings were provided. Source observations: accreditation 2026-10-10T23:28:08.062162+00:00; rating and review count 2026-10-10T23:27:58.134921+00:00.
Ohio Secretary of State Business Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. No business-name search was submitted, so MiniMoves Inc, MINIMOVES INC, MiniMoves, and the other supplied name variants could not be searched separately. No official entity record, entity number, status, entity type, formation date, registered agent, officers, address, record URL, or source date could be read. The register's landing page was readable and identified itself as Business Search, but its security check prevented access to the search results interface. The register search was blocked: The official Ohio Secretary of State Business Search at https://businesssearch.ohiosos.gov/ was blocked by its security check before the search form could be used or results could be read. The page displayed a 'Just a moment...' security-check interstitial and did not proceed.
ON RECORD
1 other business listed at this street address
“CLEAR VIEW MEDICAL & REHABILITATION” (yelp). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
Oct 4, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods)). (AUTHORIZED FOR: Freight Forwarder of Property (Except Household Goods); Freight Forwarder of Household Goods, Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods → AUTHORIZED FOR: Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods))
Oct 3, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Freight Forwarder of Property (Except Household Goods); Freight Forwarder of Household Goods, Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods). (AUTHORIZED FOR: Freight Forwarder of Household Goods; Freight Forwarder of Property (Except Household Goods), Motor Carrier of Household Goods; Motor Carrier of Property (Except Household Goods) → AUTHORIZED FOR: Freight Forwarder of Property (Except Household Goods); Freight Forwarder of Household Goods, Motor Carrier of Property (Except Household Goods); Motor Carrier of Household Goods)
Oct 1, 2026MEDIUMNew operating authority on record: MC268180 Motor Carrier of Property (Except Household Goods) — Active.
Oct 1, 2026MEDIUMNew operating authority on record: MC268180 Motor Carrier of Household Goods — Active.
Oct 1, 2026MEDIUMNew operating authority on record: FF1562 Freight Forwarder of Household Goods — Active.
Oct 1, 2026MEDIUMNew operating authority on record: FF1562 Freight Forwarder of Property (Except Household Goods) — Active.
What kind of company is this?
Carrier
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
Interstate HHG carrier authority
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
28+ years online
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
5 trucks on file
Fleet size reported in federal filings.
What we checked
3 passed1 caution
Federal operating authority (FMCSA)
Active federal authority: carrier and freight forwarder. Observed Oct 10, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 10, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
State household-goods licence
We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
Federal BIPD insurance filing (dated record)
On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 10, 2026; confirm current coverage before booking.
Address and operating-location evidence
Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Concern — verify before booking
Another business, “Read Customer Service”, shares the phone number this company’s website actually dials, (866) 437-3093 (also printed on its site)
Lead — identity not established
A Yelp listing for “Read Customer Service” shows the phone number this company’s website actually dials, (866) 437-3093 (also printed on its site) and this company’s website domain minimoves.com. Excerpt: “Rating 3.0(252)(866) 437-3093. See all nearby locations. About MiniMoves. MiniMoves has an average rating of 3 from 252 reviews. The rating indicates that most customers are ...”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “Read Customer Service” and make sure the name on your contract is the company you expect.
Another business, “8 Trusted Moving Companies in Orlando”, shares the phone number printed on this company’s website, (800) 262-0873
Lead — identity not established
A web page for “8 Trusted Moving Companies in Orlando” shows the phone number printed on this company’s website, (800) 262-0873. Excerpt: “MiniMoves · Orlando, FL 32806 · (800) 262-0873. MiniMoves is America's only national moving furniture company uniquely focused on helping people move small ...”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “8 Trusted Moving Companies in Orlando” and make sure the name on your contract is the company you expect.
Other businesses that share an identifier with this company, searched Oct 10, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Shared identifier — relationship not verified
Read Customer Service
Listed on Yelp · observed Oct 10, 2026
Read Customer Service shares phone (866) 437-3093 with this company’s website call button; and shares the website domain minimoves.com with this company.
Shared identifier confirmed; corporate relationship not verified.
Each question below was checked against further sources on Oct 10, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
What is the relationship between this company and “Read Customer Service”, which shares its phone number its website dials (866) 437-3093 and website domain minimoves.com?Unresolved
Prompted by: https://www.yelp.com/brands/minimoves · checked Oct 10, 2026
The sources read did not establish an answer.
No readable source was returned, so nothing was established. Official filings, shared people, addresses, websites, and consumer statements about succession or rebranding remain unverified because the only permitted source was unavailable for reading.
What is the relationship between this company and “8 Trusted Moving Companies in Orlando”, which shares its phone number (800) 262-0873?Partially resolved
Prompted by: https://www.renovationsup.com/orlando-fl/moving-companies · checked Oct 10, 2026
The permitted page lists MiniMoves in Orlando, Florida 32806 with phone number (800) 262-0873 and describes it as a national small-shipment moving company, but it does not establish a relationship to a separate MiniMoves business in Columbus, Ohio.
No state-register or FMCSA filing, shared person, Columbus address, external business website, succession statement, or rebranding statement is present in the permitted source, and the asserted Columbus phone-number match could not be independently verified under the source constraint.
Observed fact: 8 Trusted Moving Companies in Orlando | Reviews | Renovations Up · retrieved Oct 10, 2026“MiniMoves Orlando, FL 32806 (800) 262-0873 MiniMoves is America's only national moving furniture company uniquely focused on helping people move small shipments locally, state-to-state and to international locations around the world.”
FMCSA regulatory snapshot
Authority statusWhat does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Interstate HHG carrier authorityWhat does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
TrucksWhat does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
5
DriversWhat does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
6
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
We could not verify complaints for this companyNo specific complaint details are available for MiniMoves on the FMCSA complaint page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.Estimates/Final Charges (1)Loss and Damage (1)Claim Settlement (1)
ActiveMC268180Motor Carrier of Property (Except Household Goods)
ActiveMC268180Motor Carrier of Household Goods
ActiveFF1562Freight Forwarder of Household Goods
ActiveFF1562Freight Forwarder of Property (Except Household Goods)
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.
We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.
State business entity record
Ohio Secretary of State Business Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Ohio Secretary of State Business Search was not available when checked on Oct 10, 2026. Registration status is unverified.
Limitation: Business registration is not a mover licence.
Limitation: No business-name search was submitted, so MiniMoves Inc, MINIMOVES INC, MiniMoves, and the other supplied name variants could not be searched separately.
Limitation: No official entity record, entity number, status, entity type, formation date, registered agent, officers, address, record URL, or source date could be read.
Limitation: The register's landing page was readable and identified itself as Business Search, but its security check prevented access to the search results interface.
Limitation: The register search was blocked: The official Ohio Secretary of State Business Search at https://businesssearch.ohiosos.gov/ was blocked by its security check before the search form could be used or results could be read. The page displayed a 'Just a moment...' security-check interstitial and did not proceed.
Reviews and complaints — every platform we check
Review report assembled Oct 10, 2026
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Could not read
The source was not available at the recorded check time.
Source checked Oct 10, 2026
Could not read
The source was not available at the recorded check time.
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with MiniMoves? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at MiniMoves? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
9 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile, Press / news coverage)
Every review profile we found
2 review profiles, including 1 under different contact details than the federal registration
Every contact channel on file
17 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 749 evidence records
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 10 of 15 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Google, Yelp, BBB.
Source
Status
Date
Link
Company identity
Checked — record readFederal registration USDOT 526036 corroborated (the USDOT number its website prints, matched to this business).
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—
Company website
Checked — record read6 page(s) of the company website read.
Not available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS lists dated filing records: 18 filing(s) for MC268180, FF1562; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.
Not available when checkedOhio Secretary of State Business Search: blocked.
Oct 10, 2026
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State mover licence
Checked — no match in the recorded scopeState household-goods mover registry: searched, no record.
Oct 9, 2026
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Google
Not available when checkedgoogle: Google Maps answered with a list of businesses rather than this one. Google listing details have not been verified for this report..
Oct 10, 2026
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Yelp
Not available when checkedyelp: Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided..
Not available when checkedbbb: Saved capture of 2026-10-09; this is not a current rating. On 2026-10-10 a bounded BBB search did not return this listing; that is not evidence the listing is gone. No visible customer review ratings were provided.
Checked — record read7 identifier search(es) without the company name; 63 lead(s), 2 under another name.
Oct 10, 2026
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Related entities
Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.
Oct 10, 2026
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Follow-up on unresolved leads
Checked — record read3 follow-up question(s) researched; 3 remain unresolved or only partly resolved.
Oct 10, 2026
—
Ledger evaluated Oct 10, 2026.
How current is this report?
Report assembled Oct 10, 2026. First published Sep 3, 2026. This report pulls from 749 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
