4 consumer complaints filed with FMCSA in the last four years
3 problems · 1 concern to verify · report assembled Oct 15, 2026
What we found
Report assembled Oct 15, 2026 · Source observations are dated below
PROBLEM
4 consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2023: 2 · 2024: 1 · 2025: 1 (registry data as of 09/25/2026). Categories: Estimates/Final Charges 3, Shipment Documents 2, Weighing 2, Pickup and Delivery 2, Claim Settlement 2. Separately, the registry reports a fleet snapshot of 11 trucks, 4 tractors, 4 trailers; this does not measure moves completed during the complaint period.
Some of these complaints were filed under "deceptive business practices".
Another business, “Y & MAH TRUCKING INC”, shares the phone number this company’s website actually dials, (406) 728-8080 (also printed on its site)
A web page for “Y & MAH TRUCKING INC” shows the phone number this company’s website actually dials, (406) 728-8080 (also printed on its site). Excerpt: “Status: ActiveMC-121089USDOT 514197. 209 COMMERCE ST MISSOULA, MT 59808. +1 (406) 728-8080. View company profile →. COMPANY PROFILE. STEVEN ROBERTS ORIGINAL ...”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The same phone number listed for two business names is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “Y & MAH TRUCKING INC” and make sure the name on your contract is the company you expect.
No State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/09/2026 and found no certificate under this name or USDOT 514197.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
NOTE
FMCSA's mover registry and captured registration disagree on household-goods carrier or broker authority
Protect Your Move (registry data as of 09/25/2026): "MONTANA TRANSFER (U.S. DOT# 514197) is NOT authorized by FMCSA to transport or arrange the transportation of Household Goods.". Captured SAFER/MOTUS record: household-goods carrier or broker authority active (MC121089 Motor Carrier of Household Goods — Active; MC121089 Motor Carrier of Property (Except Household Goods) — Active).
Check the dated FMCSA records before relying on this authority category.
Another business, “NORTH AMERICAN VAN LINES”, shares this company’s website domain montanatransfer.com
A Yelp listing for “NORTH AMERICAN VAN LINES” shows this company’s website domain montanatransfer.com; the same business appears on 1 other page. Excerpt: “Rating 1.0(3)209 Commerce St. Ste 100. Missoula, MT 59808. Directions ; (406) 203-0122. Call Now ; Visit Website. https://www.northamerican.com.”
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
The shared contact identifier is a connection worth understanding before you book.
Before booking: Ask the company what its relationship is to “NORTH AMERICAN VAN LINES” and make sure the name on your contract is the company you expect.
Follow-up on a related business: partly established
The cited Dcontrol page identifies Y & MAH TRUCKING INC as an inactive Florida carrier at 4781 Orange Grove Blvd Apt 10, North Fort Myers, with phone +1 (239) 699-7870 and USDOT 3440180, but it does not establish a relationship to Montana Transfer and Storage in Missoula.
The only permitted page does not verify Montana Transfer and Storage's state registration, FMCSA filing, people, addresses, website, or phone 4067288080; it also contains no consumer statement about succession or rebranding, so shared ownership, management, rebranding, and succession remain unverified. The page shows no company website and its reviews section says 'Not Rated,' but that does not prove that no website or consumer statements exist elsewhere.
Ask the company what its relationship is to the other business before you book.
BBB grades this business B-. BBB complaints: 1 complaint in the last 3 years (0 closed in the last 12 months); types: Service or Repair Issues 1; status: 1 unanswered. Source observations: accreditation 2026-10-10T20:09:58.064Z; complaint count 2026-10-10T20:09:58.064Z; rating and review count 2026-10-10T20:09:58.064Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Montana Secretary of State Business Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. No search was actually submitted for MONTANA TRANSFER & STORAGE INC, Montana Transfer and Storage, MONTANA TRANSFER, or suffix-free variants because the official site displayed a Security Verification Required page. No entity results or record pages could be opened, so entity names, IDs, types, statuses, dates, agents, officers, addresses, source URLs, and source dates could not be confirmed. The register search was blocked: The official Montana Business Search was blocked by a Cloudflare Security Verification / Turnstile challenge before the search form could be submitted or results could be read.
ON RECORD
1 other business listed at this street address
“NORTH AMERICAN VAN LINES” (yelp). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
Every exposed BBB review and complaint record was read: 0 reviews, 1 public complaints
BBB exposes no reviews. Public complaints 2023-10-21 to 2023-10-21 (BBB status counts: 1 unanswered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Changes observed in this company's federal and state records during the last 90 days. Each entry shows when the change was observed.
Oct 13, 2026MEDIUMNew operating authority on record: MC121089 Motor Carrier of Household Goods — Active.
Oct 13, 2026MEDIUMNew operating authority on record: MC121089 Motor Carrier of Property (Except Household Goods) — Active.
What kind of company is this?
Carrier
The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.
Interstate HHG carrier authority
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
15 trucks on file
Fleet size reported in federal filings.
What we checked
3 passed1 caution1 failed
Federal operating authority (FMCSA)
Active federal authority: carrier. Observed Oct 15, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
Federal interstate household-goods carrier authority
The captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 15, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
State household-goods licence
We searched State household-goods mover registry (checked Oct 9, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
Federal BIPD insurance filing (dated record)
On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 15, 2026; confirm current coverage before booking.
Cancelled or revoked insurance filings on record
4 cancelled or revoked insurance filings on record with FMCSA. Review the filing dates and reasons. This history does not by itself mean the company is currently uninsured. One cancellation left no filing of the same coverage in effect on the cancellation date (CARGO cancelled 2013-09-12, no later filing of that coverage on record through 2026-05-14). For 3 of them FMCSA records a filing of the same coverage type in effect on the cancellation date. FMCSA’s files hold 11 filing records for these 8 filings; 3 later records on filings that had already ended are listed but not counted. FMCSA’s authority history also records 3 involuntary revocation actions (served 2005-11-07, disposition DISCONTINUED REVOCATION decided 2005-11-28; served 1990-08-14, disposition DISCONTINUED REVOCATION; served 1987-07-28, disposition DISCONTINUED REVOCATION). FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked.
Address and operating-location evidence
Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
Serious concerns and company connections
Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.
Concern — verify before booking
Another business, “Y & MAH TRUCKING INC”, shares the phone number this company’s website actually dials, (406) 728-8080 (also printed on its site)
Lead — identity not established
A web page for “Y & MAH TRUCKING INC” shows the phone number this company’s website actually dials, (406) 728-8080 (also printed on its site). Excerpt: “Status: ActiveMC-121089USDOT 514197. 209 COMMERCE ST MISSOULA, MT 59808. +1 (406) 728-8080. View company profile →. COMPANY PROFILE. STEVEN ROBERTS ORIGINAL ...”
What this means: The same phone number listed for two business names is a connection worth understanding before you book.
A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.
Before booking: Ask the company what its relationship is to “Y & MAH TRUCKING INC” and make sure the name on your contract is the company you expect.
Other businesses that share an identifier with this company, searched Oct 10, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.
Shared identifier — relationship not verified
Y & MAH TRUCKING INC
Listed on another site · observed Oct 10, 2026
Y & MAH TRUCKING INC shares phone (406) 728-8080 with this company’s website call button; and shares USDOT 514197 with this company; and shares the address 209 COMMERCE ST with this company.
Shared identifier confirmed; corporate relationship not verified.
Each question below was checked against further sources on Oct 10, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.
What is the relationship between this company and “Y & MAH TRUCKING INC”, which shares its phone number its website dials (406) 728-8080?Partially resolved
Prompted by: https://dcontrol.com/profile/ehPhKI2wVU_GUQfYtBCl5GxOxWTw2XwR/carriers · checked Oct 10, 2026
The cited Dcontrol page identifies Y & MAH TRUCKING INC as an inactive Florida carrier at 4781 Orange Grove Blvd Apt 10, North Fort Myers, with phone +1 (239) 699-7870 and USDOT 3440180, but it does not establish a relationship to Montana Transfer and Storage in Missoula.
The only permitted page does not verify Montana Transfer and Storage's state registration, FMCSA filing, people, addresses, website, or phone 4067288080; it also contains no consumer statement about succession or rebranding, so shared ownership, management, rebranding, and succession remain unverified. The page shows no company website and its reviews section says 'Not Rated,' but that does not prove that no website or consumer statements exist elsewhere.
What is the relationship between this company and “NORTH AMERICAN VAN LINES”, which shares its website domain montanatransfer.com?Unresolved
Prompted by: https://m.yelp.com/biz/north-american-van-lines-missoula-2 · checked Oct 10, 2026
The sources read did not establish an answer.
No readable source was returned, so nothing was established. The permitted page was inaccessible (HTTP 403), and no official filings, shared people, addresses, websites, dates, or consumer statements could be verified from it; therefore succession, rebranding, ownership, and any other connection remain unverified.
FMCSA regulatory snapshot
Authority statusWhat does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
Interstate HHG carrier authorityWhat does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
TrucksWhat does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
15
DriversWhat does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
8
Insurance status
—
Safety rating
Satisfactory
DOT complaints (FMCSA)
4 consumer complaints on fileBy year: 2023: 2 · 2024: 1 · 2025: 1 · registry data as of Sep 25, 2026 · FMCSA complaint historyEstimates/Final Charges (3)Shipment Documents (2)Weighing (2)Pickup and Delivery (2)Claim Settlement (2)Loss and Damage (1)Deceptive Business Practices (1)
ActiveMC121089Motor Carrier of Property (Except Household Goods)
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 9, 2026.
We searched State household-goods mover registry on Oct 9, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.
State business entity record
Montana Secretary of State Business Search · checked Oct 10, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
Montana Secretary of State Business Search was not available when checked on Oct 10, 2026. Registration status is unverified.
Limitation: Business registration is not a mover licence.
Limitation: No search was actually submitted for MONTANA TRANSFER & STORAGE INC, Montana Transfer and Storage, MONTANA TRANSFER, or suffix-free variants because the official site displayed a Security Verification Required page.
Limitation: No entity results or record pages could be opened, so entity names, IDs, types, statuses, dates, agents, officers, addresses, source URLs, and source dates could not be confirmed.
Limitation: The register search was blocked: The official Montana Business Search was blocked by a Cloudflare Security Verification / Turnstile challenge before the search form could be submitted or results could be read.
Reviews and complaints — every platform we check
Review report assembled Oct 10, 2026
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Could not read
The source was not available at the recorded check time.
No matching listing verified in the sources checked.
Source checked Oct 10, 2026
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Montana Transfer and Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Montana Transfer and Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Insurance & authority history
Federal insurance and authority filings that were read, with their dates
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Their claims vs. what we verified
1 website claim compared with the records we read
Owners, officers & related businesses
3 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, BBB business profile)
Every review profile we found
2 review profiles
Every contact channel on file
8 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 354 evidence records
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Google.
Source
Status
Date
Link
Company identity
Checked — record readFederal registration USDOT 514197 corroborated (a USDOT number recorded for this business, re-matched by phone or email).
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Company website
Checked — record read3 page(s) of the company website read.
Not available when checkedFMCSA Licensing & Insurance open data (data.transportation.gov), read 2026-10-15 for USDOT 514197 (MC121089); the legacy L&I files are frozen at 2026-05-14 and the MOTUS files are as of 2026-10-14 (no MOTUS file holds a record for this USDOT): 8 insurance filings from 11 filing records (4 replaced, 4 cancelled); of the 4 cancelled filings, 3 had a filing of the same coverage in effect on the cancellation date and 1 had none; 3 later termination records on filings that had already ended, not counted again; 0 filings listed as active or pending in the MOTUS insurance file and 1 only in the frozen L&I active/pending file; 5 authority actions, including 3 involuntary revocation actions (3 discontinued); 0 revocation or suspension orders. FMCSA's open data shows this USDOT's filing history only up to 2026-05-14: the legacy L&I files stopped updating that day, and the MOTUS files, which hold later changes, list no record for this USDOT. A filing change after 2026-05-14 was not available when checked. MOTUS lists dated filing records: 4 filing(s) for MC121089; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage.
Checked — record read6 identifier search(es) without the company name; 41 lead(s), 2 under another name.
Oct 10, 2026
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Related entities
Checked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.
Oct 10, 2026
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Follow-up on unresolved leads
Checked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.
Oct 10, 2026
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Ledger evaluated Oct 15, 2026.
How current is this report?
Report assembled Oct 15, 2026. First published Oct 12, 2026. This report pulls from 354 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
