Moovers Chicago
Legal name: Moovers Chicago Inc.
1 consumer complaint filed with FMCSA in the last four years
What we found
Checked Sep 3, 2026 · every line links to its source- PROBLEM1 consumer complaint filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database (via the Protect Your Move registry) — by year: 2025: 1 (registry data as of 07/31/2026). Categories: Loss and Damage 1. Fleet on the registry: 26 trucks — under 0.1 complaints per truck.
Source: FMCSA Protect Your Move — complaint history · as of Aug 20, 2026
- PROBLEMWebsite address is not the federal record address
Website: 5201 W Grand Ave, Chicago, IL 60639. FMCSA record: 5201-5211 W GRAND AVE, CHICAGO, IL 60639.
The office it advertises is not the address it gave the federal government.
Source: company website · SAFER snapshot · as of Sep 3, 2026
- NOTESelf-declared: “top rated”, “best moving company”, “most trusted”, “#1”
“-Service Local Moving Company in Chicago GET A FREE QUOTE CALL US NOW Top Rated Chicago Moving Company Across All Platfo”. No source is given for any of these claims.
Source: company website · as of Sep 3, 2026
- ON RECORDOwner of record: CEZAR IORDAN (PRESIDENT)
Company official(s) on the FMCSA registration for USDOT 2901815, MOOVERS CHICAGO INC.
Source: MOTUS · as of Sep 3, 2026
- ON RECORDOther locations under this brand in Chicago, IL: “MOOvers Chicago Inc” / “Moovers Chicago”
BBB: “MOOvers Chicago Inc” — BBB rating A+, started 2/4/2014. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: website mooverschicago.com on both records; BBB: address 5201 West Grand Avenue, Chicago, IL 60639 matches 5201 W Grand Ave, Chicago, IL, 60639; BBB: address 5201 West Grand Avenue, Chicago, IL 60639 matches 5201 W Grand Ave, Chicago, IL 60639; BBB: lists mooverschicago.com as its own page; BBB: Mr. Cezar Iordan — the same name as CEZAR IORDAN; BBB: name “MOOvers Chicago Inc” appears on both records.
Ask which company holds the operating authority and insurance for your move, and get it in writing.
Source: BBB profile — MOOvers Chicago Inc · as of Sep 3, 2026
- CHECKS OUTActive federal household-goods authority (MC-1281320)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: SAFER snapshot · MOTUS · as of Sep 3, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB complaints: 2 complaints in the last 3 years (0 closed in the last 12 months); types: Service or Repair Issues 2; status: 2 answered.
Source: BBB profile · as of Sep 3, 2026
Other identities of this operator
Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.
- MOOvers Chicago Inc / Moovers ChicagoChicago, ILON RECORDlink strength: strong
- BBB — MOOvers Chicago Inc: BBB rating A+ · started 2/4/2014
How we linked them: BBB: website mooverschicago.com on both records · BBB: address 5201 West Grand Avenue, Chicago, IL 60639 matches 5201 W Grand Ave, Chicago, IL, 60639 · BBB: address 5201 West Grand Avenue, Chicago, IL 60639 matches 5201 W Grand Ave, Chicago, IL 60639 · BBB: lists mooverschicago.com as its own page · BBB: Mr. Cezar Iordan — the same name as CEZAR IORDAN · BBB: name “MOOvers Chicago Inc” appears on both records
Changes on the public record
We re-read this company's FMCSA record — and its state licence where the state publishes one — every day. These are the changes we observed in the last 90 days.
- Aug 20, 2026MEDIUMUSDOT status changed from unknown to ACTIVE.
- Aug 20, 2026MEDIUMOperating authority changed: AUTHORIZED FOR: (Motor Carrier of Household Goods).
- Aug 20, 2026INFOFederal record address changed to 5201-5211 W GRAND AVE, CHICAGO, IL 60639. (5201-5211 W GRAND AVE, CHICAGO, IL, 60639 → 5201-5211 W GRAND AVE, CHICAGO, IL 60639)
- Aug 20, 2026INFOFleet on record now 26 power unit(s), 20 driver(s). (0 units / 20 drivers → 26 units / 20 drivers)
What kind of company is this?
Hauls goods under its own federal authority. The company you hire is the company that moves you.
Federally authorized to move household goods across state lines.
How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.
Fleet size reported in federal filings.
What we checked
- Federally licensed (FMCSA)Active federal authority on file with FMCSA (USDOT 2901815).
- Authorized to move household goodsFMCSA confirms household goods (HHG) carrier authority. This mover is allowed to move home contents.
- State household-goods licenceNot checked for this profile.
- Insurance currently on fileWe have not been able to confirm this company’s insurance status.
- Reviews are consistent across sourcesStar ratings are within 0.2 stars of each other across 3 review sources.
- Operates under a single brand nameNo alternate marketing brand names found on the company website.
- Claimed fleet size matches verified recordsWebsite says No stated fleet size but FMCSA SAFER (power units) shows 26 power units (FMCSA). The claim is materially lower than verified.
- Claimed employee count matches verified recordsWebsite says No stated employee count but FMCSA SAFER (drivers) shows 20 drivers (FMCSA). The claim is materially lower than verified.
Other concerns we want to surface
- •17 medium-confidence identity matches awaiting review (advisory; does not block publishing)
- •State licensing still unverified
FMCSA regulatory snapshot
- Authority status
What does this mean?
"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate. - AUTHORIZED FOR: Motor Carrier of Household Goods
- Carrier operation
- Interstate
- Authorized for HHG
What does this mean?
"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law. - Yes
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 26
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 20
- Insurance status
- —
- Safety rating
- —
- DOT complaints (FMCSA)
- 1 consumer complaint on fileBy year: 2025: 1 · registry data as of Jul 31, 2026 · FMCSA complaint historyLoss and Damage (1)
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS record
- Physical address
- 5201-5211 W GRAND AVE, CHICAGO, IL 60639
- Operating authority dockets
- ActiveMC1281320Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
Reviews and complaints — every platform we check
Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.
Accredited
What the reviews show
10 reviews read across BBBThe website says 4.9★. We could read 482 (Yelp 458, BBB 24, Trustpilot 0); Google could not be counted, so this is not the company’s total.
- INFOThe 10 dated BBB reviews we read span 598 days (2024-11-07 to 2026-06-27); the 5 closest together fall within 223 days (BBB, n=10)
- INFO100% of the reviews we read are 1★ or 5★ (n=10; 9 five-star, 1 one-star) — the usual shape of review distributions, noted for context (all platforms, n=10)
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Moovers Chicago? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Moovers Chicago? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.
Last refreshed Sep 3, 2026. First published Sep 3, 2026. This report pulls from 490 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
Spotted something off?