Verified using official federal records
System Operational

Morse Moving & Storage

FMCSA registrant: MORSE MOVING & STORAGE INC

USDOT 274486 · FMCSA SAFER · observed

Romulus, MIUSDOT 274486(888) 616-2810
NMB Verification
Problems found

Driver out-of-service rate 16.7% vs 6.67% national average

4 problems · 1 concern to verify · report assembled Oct 16, 2026

What we found

Report assembled Oct 16, 2026 · Source observations are dated below
  1. PROBLEM
    Driver out-of-service rate 16.7% vs 6.67% national average

    1 of 6 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/14/2026).

    Source: SAFER snapshot · as of Oct 16, 2026

  2. PROBLEM
    Yelp: 1.9★ from 114 reviews

    Yelp rating 1.9/5.

    Source: Yelp listing · as of Oct 13, 2026

  3. PROBLEM
    Another business, “COMPLETE QUALITY INSTALLATION SERVICE”, shares the phone number printed on this company’s website, (734) 484-1717

    A FMCSA record for “COMPLETE QUALITY INSTALLATION SERVICE” shows the phone number printed on this company’s website, (734) 484-1717. Excerpt: “... (734) 484-1717. Mailing Address: 27651 HILDEBRANDT ST SUITE 100A ROMULUS, MI 48174. DUNS Number: 11-204-0766. Power Units: 2. Non-CMV Units: · Drivers: 4 ...”

    A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.

    The same phone number listed for two business names is a connection worth understanding before you book.

    Before booking: Ask the company what its relationship is to “COMPLETE QUALITY INSTALLATION SERVICE” and make sure the name on your contract is the company you expect.

    Source: FMCSA record — COMPLETE QUALITY INSTALLATION SERVICE · as of Oct 9, 2026

  4. PROBLEM
    Follow-up on a related business: partly established

    The FMCSA snapshot identifies USDOT 1900843 as COMPLETE QUALITY INSTALLATION SERVICE INC, doing business as ONEIDA SOLUTIONS GROUP, at 27651 HILDEBRANDT ST SUITE 100A, ROMULUS, MI 48174, with phone (734) 484-1717.

    The permitted source does not mention Morse Moving & Storage, any shared people, a website, a state-register filing, or any consumer statement about succession or rebranding, so the relationship and the asserted shared-phone connection remain unverified here.

    Ask the company what its relationship is to the other business before you book.

    Source: SAFER Company Snapshot — COMPLETE QUALITY INSTALLATION SERVICE INC (USDOT 1900843) (2026-10-07) · as of Oct 9, 2026

  5. COULD NOT VERIFY
    No State household-goods mover registry record found for this business

    We searched State household-goods mover registry on 10/13/2026 and found no certificate under this name or USDOT 274486.

    Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.

  6. NOTE
    Self-declared: “award winning”

    “We are an Award Winning Allied Van Line agent, AMSA (American Moving and Storage Association) Certified ProMovers, and ISO certified (since 2000)”. This is the company's own marketing statement; this wording alone does not establish an independent ranking.

    Source: company website · as of Oct 14, 2026

  7. NOTE
    BBB: 1.86★ from only 7 reviews

    BBB rating 1.86/5, grade A+, 6 complaints in 3 years. 7 reviews are too few to judge on their own; read them.

    Source: BBB listing · as of Oct 14, 2026

  8. ON RECORD
    USDOT 274486: no federal operating authority recorded

    SAFER operating-authority status: NOT AUTHORIZED. The registration declares Intrastate Only (Non-HM) to FMCSA. This does not establish the business's advertised service area.

    For an interstate move, verify which carrier will perform the move and its operating authority. For an in-state move, check the applicable state licence.

    Source: Captured FMCSA record · Captured FMCSA record · as of Oct 16, 2026

  9. ON RECORD
    Not in FMCSA's interstate mover registry — no complaint history is published

    USDOT 274486 does not appear in FMCSA's Protect Your Move household-goods mover registry, so the National Consumer Complaint Database history is not published for it. FMCSA keeps that history for registered interstate movers only.

    Source: FMCSA Protect Your Move search · as of Oct 16, 2026

  10. ON RECORD
    Michigan LARA Corporations Online Filing System could not be checked in this report

    The register could not be read. Business registration is not a mover licence. No official entity record page could be opened, so entity name, ID, type, status, formation date, registered agent, officers, address, source URL, and record as-of date could not be confirmed. The required name searches (Morse Moving & Storage, Inc.; MORSE MOVING & STORAGE INC; Morse Moving & Storage, and suffix-stripped/partial variants) could not be submitted and read on the official register. The empty matches array does not mean that no matching entity exists; it reflects the inability to access the official search results. The register search was blocked: The specified Michigan LARA Corporations Online Filing System URL displayed the official message "Search is currently unavailable. Please try again later." The current official replacement, MiBusiness Registry Portal Business Search at https://mibusinessregistry.lara.state.mi.us/search/business, was blocked by a Cloudflare human-verification/security check before the search form could be submitted

  11. ON RECORD
    Every exposed BBB review and complaint record was read: 7 reviews, 4 public complaints

    Reviews 2023-12-07 to 2026-03-29. Public complaints 2024-09-26 to 2025-09-03 (BBB status counts: 4 answered, 2 resolved; “answered” is not “resolved”). BBB counts 2 further complaints it does not publish. Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.

    Source: BBB profile · BBB complaints · as of Oct 9, 2026

  12. CHECKS OUT
    BBB rating A+ (accredited)

    BBB grades this business A+. BBB complaints: 6 complaints in the last 3 years; types: Service or Repair Issues 4, Order Issues 1, Product Issues 1; status: 4 answered, 2 resolved. Customer reviews on BBB: 1.86/5 from 7.

    A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.

    Source: BBB profile · BBB complaints · as of Oct 14, 2026

What kind of company is this?

Carrier

The captured federal record lists a carrier role. This alone does not establish current interstate household-goods authority or guarantee who will perform your move.

Intrastate operation reported

The captured federal record reports in-state operation. This is a declared operating scope, not verification of a state license. See the separate licensing checks.

26+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

43 trucks on file

Fleet size reported in federal filings.

What we checked

1 caution
  • Federal operating authority (FMCSA)
    No active federal authority captured. Observed Oct 16, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
  • Federal interstate household-goods carrier authority
    An own-carrier authority check is not applicable to the recorded broker/forwarder role, parent-authority relationship, or declared in-state operation. Observed Oct 16, 2026. This does not rule out separate broker authority. Eligibility for in-state moves is checked separately in the state registry.
  • State household-goods licence
    We searched State household-goods mover registry (checked Oct 13, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
  • Federal insurance status
    We do not have a consistent, dated insurance amount observation matched to this company’s USDOT. This is a verification gap, not a finding that the company is uninsured.
  • Review ratings compared across sources
    BBB has only 7 reviews, too few to compare with Google's 694; star ratings differ by 2.6 stars.
  • Address and operating-location evidence
    Property use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.

Address use and operating locations

A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.

No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.

Serious concerns and company connections

Read these findings before booking or paying a deposit. Key evidence and the action to take are shown below.

Concern — verify before booking

Another business, “COMPLETE QUALITY INSTALLATION SERVICE”, shares the phone number printed on this company’s website, (734) 484-1717

Lead — identity not established

A FMCSA record for “COMPLETE QUALITY INSTALLATION SERVICE” shows the phone number printed on this company’s website, (734) 484-1717. Excerpt: “... (734) 484-1717. Mailing Address: 27651 HILDEBRANDT ST SUITE 100A ROMULUS, MI 48174. DUNS Number: 11-204-0766. Power Units: 2. Non-CMV Units: · Drivers: 4 ...”

  • What this means: The same phone number listed for two business names is a connection worth understanding before you book.

A shared identifier shows a connection; it does not establish common ownership, succession or responsibility. The corporate relationship is not verified.

Before booking: Ask the company what its relationship is to “COMPLETE QUALITY INSTALLATION SERVICE” and make sure the name on your contract is the company you expect.

Concern — verify before booking

Follow-up on a related business: partly established

Observed

The FMCSA snapshot identifies USDOT 1900843 as COMPLETE QUALITY INSTALLATION SERVICE INC, doing business as ONEIDA SOLUTIONS GROUP, at 27651 HILDEBRANDT ST SUITE 100A, ROMULUS, MI 48174, with phone (734) 484-1717.

The permitted source does not mention Morse Moving & Storage, any shared people, a website, a state-register filing, or any consumer statement about succession or rebranding, so the relationship and the asserted shared-phone connection remain unverified here.

Before booking: Ask the company what its relationship is to the other business before you book.

Carrier vs broker disclosure check

Review the evidence

serious concern

Full source note: Carrier vs broker disclosure check

Carrier vs broker disclosure check: serious concern

Company connections

Other businesses that share an identifier with this company, searched Oct 9, 2026. A shared phone, email, address or registration number is a documented fact. On its own it does not establish common ownership or a corporate relationship; that is stated separately for each entry.

  • Shared identifier — relationship not verified

    COMPLETE QUALITY INSTALLATION SERVICE

    Listed on a federal record · observed Oct 9, 2026

    COMPLETE QUALITY INSTALLATION SERVICE shares phone (734) 484-1717 with this company.

    Shared identifier confirmed; corporate relationship not verified.

    View the a federal record listing

Follow-up on unresolved leads

Each question below was checked against further sources on Oct 14, 2026. The conclusion states only what those sources establish; what remains unverified is stated beside it.

  • What is the relationship between this company and “COMPLETE QUALITY INSTALLATION SERVICE”, which shares its phone number (734) 484-1717?Partially resolved

    Prompted by: https://safer.fmcsa.dot.gov/query.asp?query_type=queryCarrierSnapshot&query_param=USDOT&query_string=1900843 · checked Oct 9, 2026

    The FMCSA snapshot identifies USDOT 1900843 as COMPLETE QUALITY INSTALLATION SERVICE INC, doing business as ONEIDA SOLUTIONS GROUP, at 27651 HILDEBRANDT ST SUITE 100A, ROMULUS, MI 48174, with phone (734) 484-1717.

    The permitted source does not mention Morse Moving & Storage, any shared people, a website, a state-register filing, or any consumer statement about succession or rebranding, so the relationship and the asserted shared-phone connection remain unverified here.

FMCSA regulatory snapshot

Authority status
What does this mean?Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately.
No active federal authority capturedObserved Oct 16, 2026
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Interstate HHG carrier authority
What does this mean?"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below.
Not applicable to the recorded role or in-state scopeObserved Oct 16, 2026
Operating status
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
43
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
37
Insurance status
—
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
We could not verify complaints for this companyNot listed in FMCSA's Protect Your Move mover registry, so no NCCDB complaint history is published for this USDOT number. FMCSA keeps that history for registered interstate household-goods movers only. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
10049 HARRISON STE 500, ROMULUS, MI 48174

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 13, 2026.

We searched State household-goods mover registry on Oct 13, 2026 and found no record for this business. That may mean it is not licensed here, or that it is registered under a different legal name.

State business entity record

Michigan LARA Corporations Online Filing System · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.

Michigan LARA Corporations Online Filing System was not available when checked on Oct 9, 2026. Registration status is unverified.
  • Limitation: Business registration is not a mover licence.
  • Limitation: No official entity record page could be opened, so entity name, ID, type, status, formation date, registered agent, officers, address, source URL, and record as-of date could not be confirmed.
  • Limitation: The required name searches (Morse Moving & Storage, Inc.; MORSE MOVING & STORAGE INC; Morse Moving & Storage, and suffix-stripped/partial variants) could not be submitted and read on the official register.
  • Limitation: The empty matches array does not mean that no matching entity exists; it reflects the inability to access the official search results.
  • Limitation: The register search was blocked: The specified Michigan LARA Corporations Online Filing System URL displayed the official message "Search is currently unavailable. Please try again later." The current official replacement, MiBusiness Registry Portal Business Search at https://mibusinessregistry.lara.state.mi.us/search/business, was blocked by a Cloudflare human-verification/security check before the search form could be submitted

Reviews and complaints — every platform we check

Review report assembled Oct 14, 2026

Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.

Google
4.5/5
★★★★★
694 platform-reported reviews

Listing matched to this business.

View on Googlematched by website

Source checked Oct 14, 2026

Yelp
1.9/5
★★★★★
114 platform-reported reviews

Listing matched to this business.

View on Yelpmatched by phone + name

Source checked Oct 13, 2026 · stored evidence

BBBAccredited
A+ BBB grade · 1.86/5
★★★★★
7 platform-reported reviews · 6 complaints (3 yrs)
Complaints: Service or Repair Issues 4, Order Issues 1, Product Issues 1 · 4 answered, 2 resolved

Listing matched to this business.

View on BBBmatched by website

Source checked Oct 14, 2026

Trustpilot
No verified matching listing
No matching listing verified in the sources checked.

Source checked Oct 14, 2026

Detailed listing checks and review analysis are included in the full report.

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Morse Moving & Storage? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Morse Moving & Storage? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.

Insurance & authority history
What the federal filing systems showed, including what could not be read
Names withheld on this page
The names withheld in the report, with their sources and attribution limits
Owners, officers & related businesses
4 sourced name entries; names may refer to the same person (FMCSA MOTUS carrier record, Press / news coverage, Company website)
Every review profile we found
3 review profiles, including 2 under different contact details than the federal registration
Every contact channel on file
17 contact records across all sources
Supporting automated checks
Address, reviews, broker disclosure, website cloning and entity links, each with its date and result, including checks that could not assess
Full source ledger
60 source links across 833 evidence records

Research coverage

What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.

Checked 13 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Yelp.

SourceStatusDateLink
Company identityChecked — record readFederal registration USDOT 274486 corroborated (the USDOT number its website prints, matched to this business).——
Company websiteChecked — record read5 page(s) of the company website read.Oct 14, 2026View source
FMCSA registration (SAFER and MOTUS)Checked — record readSAFER and MOTUS records read for the verified USDOT.Oct 16, 2026—
FMCSA complaint historyChecked — no match in the recorded scopeNot listed in the Protect Your Move registry; no complaint history is published.Oct 16, 2026View source
FMCSA safety record (SMS)Checked — record readSMS inspections, crashes and enforcement cases read.Oct 16, 2026View source
FMCSA insurance filingsNot available when checkedFMCSA Licensing & Insurance filing history: the source answered without the record's contents.Oct 10, 2026View source
State business entity registerNot available when checkedMichigan LARA Corporations Online Filing System: not available when checked.Oct 9, 2026—
State mover licenceChecked — no match in the recorded scopeState household-goods mover registry: searched, no record.Oct 13, 2026—
GoogleChecked — record readgoogle: listing identity confirmed by website.Oct 14, 2026View source
YelpNot available when checkedyelp: Saved capture of 2026-10-13; this is not a current rating. On 2026-10-14 Yelp was not available when checked (Yelp blocks automated reading of its pages and its search listing showed no rating; the listing link is provided). Rating and review count from Yelp’s own search listing; Yelp blocks automated reading of the page itself, so the individual reviews were not read.Oct 13, 2026View source
BBBChecked — record readbbb: listing identity confirmed by website.Oct 14, 2026View source
BBB complaints and reviews in fullChecked — record readEvery exposed BBB page retained: 7/7 reviews, 4/4 public complaints, 2 hidden.Oct 9, 2026View source
TrustpilotChecked — no match in the recorded scopetrustpilot: bounded search found no matching listing; this is not proof none exists.Oct 14, 2026View source
Phone, address and identifier searchChecked — record read5 identifier search(es) without the company name; 44 lead(s), 1 under another name.Oct 9, 2026—
Related entitiesChecked — record readOther-name leads evaluated by the linkage engine and the follow-up lane.Oct 9, 2026—
Follow-up on unresolved leadsChecked — record read2 follow-up question(s) researched; 2 remain unresolved or only partly resolved.Oct 14, 2026—

Ledger evaluated Oct 16, 2026.

How current is this report?

Report assembled Oct 16, 2026. First published Oct 12, 2026. This report pulls from 833 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?