Verified using official federal records
System Operational

Movers of San Antonio

Legal name: MOVERS OF SAN ANTONIO

San Antonio, TXUSDOT 2454136(210) 348-8199
NMB Verification
Problems found

Yelp: 1.7★ from 120 reviews

1 problem found · checked Sep 3, 2026

What we found

Checked Sep 3, 2026 · every line links to its source
  1. PROBLEM
    Yelp: 1.7★ from 120 reviews

    Yelp rating 1.7/5.

    Source: Yelp listing · as of Sep 3, 2026

  2. NOTE
    Self-declared: “#1”, “highest-rated”

    “r Privacy Policy and Terms & Conditions . Request a Quote now! We Are #1 Rated Moving Service Welcome To Movers of San A”. No source is given for any of these claims.

    Source: company website · as of Sep 3, 2026

  3. ON RECORD
    No federal operating authority — in-state mover

    SAFER operating-authority status: NOT AUTHORIZED. Federal authority is only required for moves that cross state lines; this company does not advertise them and declares Intrastate Only (Non-HM) to FMCSA.

    For an in-state move the state licence is what matters — see the state licence line.

    Source: SAFER snapshot · as of Sep 3, 2026

  4. ON RECORD
    No consumer complaints filed with FMCSA in the last four years

    FMCSA's National Consumer Complaint Database shows no complaints against USDOT 2454136 in the last four years (registry data as of 07/31/2026).

    Source: FMCSA Protect Your Move — complaint history · as of Sep 3, 2026

  5. ON RECORD
    Owner of record: JASON BANKS (PRESIDENT)

    Company official(s) on the FMCSA registration for USDOT 2454136, MOVERS OF SAN ANTONIO.

    Source: MOTUS · as of Sep 3, 2026

  6. ON RECORD
    Other locations under this brand in San Antonio, TX: “Movers of SA LLC”

    BBB: “Movers of San Antonio” — BBB rating A+, not accredited, Customer Reviews are not used in the calculation of the BBB Letter Grade Rating, started 1/1/2007. These share this company's website, so they are the same brand's other locations — a branch, agent or franchise — rather than one company trading under two names. Linked by: BBB: phone (210) 348-8199 on both records; BBB: website moversofsanantonio.com on both records; BBB: address 6989 San Pedro Ave, San Antonio, TX 78216-6245 matches 6989 SAN PEDRO AVE, SAN ANTONIO, TX 78216; BBB: lists moversofsanantonio.com as its own page; BBB: Jason Banks — the same name as JASON BANKS; BBB: Mr. Jason Banks — the same name as JASON BANKS; BBB: name “Movers of San Antonio” appears on both records.

    Ask which company holds the operating authority and insurance for your move, and get it in writing.

    Source: BBB profile — Movers of San Antonio · as of Sep 3, 2026

  7. CHECKS OUT
    TxDMV: active certificate 006770939

    TxDMV lists an active household-goods certificate (checked 08/18/2026).

    Source: TxDMV · as of Aug 18, 2026

  8. CHECKS OUT
    BBB rating A+ (not accredited)

    BBB complaints: 3 complaints in the last 3 years (1 closed in the last 12 months); types: Product Issues 2, Service or Repair Issues 1; status: 3 answered.

    Source: BBB profile · as of Sep 3, 2026

Other identities of this operator

Listings under another name, city or website that share this business's phone, address, website, people or an explicit cross-reference. A shared brand name alone is never enough to appear here.

  • Movers of San Antonio / Movers of SA LLCSan Antonio, TXON RECORDlink strength: strong
    • BBB — Movers of San Antonio: BBB rating A+ · not accredited · Customer Reviews are not used in the calculation of the BBB Letter Grade Rating · started 1/1/2007
    How we linked them: BBB: phone (210) 348-8199 on both records · BBB: website moversofsanantonio.com on both records · BBB: address 6989 San Pedro Ave, San Antonio, TX 78216-6245 matches 6989 SAN PEDRO AVE, SAN ANTONIO, TX 78216 · BBB: lists moversofsanantonio.com as its own page · BBB: Jason Banks — the same name as JASON BANKS · BBB: Mr. Jason Banks — the same name as JASON BANKS · BBB: name “Movers of San Antonio” appears on both records

What kind of company is this?

Carrier

Hauls goods under its own federal authority. The company you hire is the company that moves you.

12+ years online

How long this company’s website has existed, from Internet Archive records. Very new websites are a common scam signal.

6 trucks on file

Fleet size reported in federal filings.

What we checked

2 passed1 caution1 failed
  • Federally licensed (FMCSA)
    FMCSA shows authority as "NOT AUTHORIZED." This mover is not currently authorized to operate as a federal carrier.
  • Federal interstate household-goods authority
    This carrier is registered with FMCSA as intrastate-only, so federal household-goods authority does not apply to in-state moves. It would need federal authority before performing an interstate move. State licensing governs in-state moves — see the state registry check.
  • State household-goods licence
    Texas DMV (TxDMV) motor-carrier registry lists an active motor carrier certificate 006770939, valid through Oct 31, 2027 (checked Aug 18, 2026).
  • Insurance currently on file
    We have not been able to confirm this company’s insurance status.
  • Reviews are consistent across sources
    Star ratings vary by 3.8 stars across Google, Yelp, BBB. Read the actual reviews before deciding.
  • Operates under a single brand name
    No alternate marketing brand names found on the company website.

Other concerns we want to surface

  • 8 medium-confidence identity matches awaiting review (advisory; does not block publishing)
  • Low BBB customer review rating (1/5)

FMCSA regulatory snapshot

Authority status
What does this mean?"Authority" is the FMCSA permission to operate as a federal interstate carrier. NOT AUTHORIZED / INACTIVE means the carrier cannot legally accept interstate moves under federal rules. ACTIVE means they have permission to operate.
NOT AUTHORIZED
Carrier operation
What does this mean?This carrier is registered to operate only within one state. Federal interstate authority does not apply to intrastate-only carriers, which is why federal insurance and authority status fields may show as "Not Specified" or "Not Authorized."
Intrastate Only (Non-hazardous materials)
Authorized for HHG
What does this mean?"HHG" stands for Household Goods, the federal category covering home moves. A carrier without HHG authority is not allowed to move home contents across state lines under federal law.
No
Operating status
What does this mean?This means the company's USDOT registration is active in the FMCSA database. It does NOT mean the company is authorized to operate as a federal interstate mover. See "Authority status" above for that. A carrier can have an ACTIVE USDOT registration but still not be authorized to do interstate moves.
ACTIVE
Trucks
What does this mean?FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases.
6
Drivers
What does this mean?Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered.
8
Insurance status
Safety rating
What does this mean?FMCSA only assigns a safety rating after conducting a Compliance Review (a formal on-site audit). Most carriers have never been audited. About 90% of registered carriers carry no rating. "Not rated" is normal; it does not mean the carrier failed an audit or is unsafe. It only means an audit has not happened.
Not rated
DOT complaints (FMCSA)
No consumer complaints filed with FMCSA in the last four yearsBy year: none in the last four years · registry data as of Jul 31, 2026 · FMCSA complaint history
FMCSA enforcement & investigations
No enforcement cases (six years) · SMS record
Physical address
6989 SAN PEDRO AVE, SAN ANTONIO, TX 78216

State household-goods licence

In-state moves are governed by the state, not the FMCSA. This is what Texas DMV (TxDMV) motor-carrier registry shows as of Aug 18, 2026.

MOVERS OF SAN ANTONIO — certificate 006770939 · active · household goods
motor carrier certificate · valid through Oct 31, 2027 · view registry record
Enforcement history: 1 TxDMV case(s): HHG - Loss/Damage Claim (closed_cured, 2023-11-03)

Reviews and complaints — every platform we check

Checked Sep 3, 2026

Each platform is shown whether or not this company has a listing. “No listing found” means we searched by name and city and nothing matched — it is a fact, not a rating.

Google
4.8/5
★★★★★
review count could not be read
View on Googlematched by phone + website
Yelp
1.7/5
★★★★★
120 reviews
View on Yelpmatched by phone
BBBNot accredited
A+ BBB grade · 1/5
★★★★
1 review · 3 complaints (3 yrs), 1 in 12 mo
Complaints: Product Issues 2, Service or Repair Issues 1 · 3 answered
View on BBBmatched by phone + website
Trustpilot
No listing found
No Trustpilot page exists for moversofsanantonio.com.

What the reviews show

1 review read across BBB
Only 1 review could be read across BBB; too few to assess the pattern.

The website says 4.8★ from 3,200 reviews on Google. We could read 121 (Yelp 120, BBB 1); Google could not be counted, so this is not the company’s total.

  • WEAK
    Google 4.8★ (review count not shown) vs BBB 1.0★ (1 review): a 3.8-star gap between platforms — Google and BBB rest on fewer than 10 reviews, so the gap is not a reliable signal (all platforms, n=1)
  • WEAK
    The website claims 4.8★ from 3200 reviews on Google; Google shows no review count at 4.8★, so the number could not be verified (Google, n=0)
  • INFO
    Yelp rating 1.7★ from 120 reviews (Yelp, n=120)

Verified customer experience reports

Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.

No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.

Moved with Movers of San Antonio? — you will need your bill of lading or final invoice, and a phone that can receive a code.

Work at Movers of San Antonio? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.

The full verification report

The complete record below is compiled from official sources. Access requires a one-time fee, shown at checkout.

Insurance & authority history
Federal insurance, bond, and authority filings on record
Their claims vs. what we verified
4 marketing claims reconciled against official records
Owners, officers & related businesses
Ownership history from state filings, archives, and press
Every review profile we found
All listings located per review site, including ones under different contact details than the federal registration
Every contact channel on file
5 contact records across all sources
Fraud-pattern analysis
Address legitimacy, review authenticity, broker disclosure, cloning, entity links
Full source ledger
60 source links across 223 evidence records
How current is this report?

Last refreshed Aug 29, 2026. First published Aug 29, 2026. This report pulls from 223 pieces of information across federal, state, review, and identity sources, and is re-checked on a regular cadence. Every claim above links back to its original source.

NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.

Spotted something off?

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