Movers USA Inc.
FMCSA registrant: MOVERS USA INC
USDOT 981371 · FMCSA SAFER · observed
Driver out-of-service rate 20% vs 6.67% national average
What we found
Report assembled Oct 10, 2026 · Source observations are dated below- PROBLEMDriver out-of-service rate 20% vs 6.67% national average
1 of 5 driver inspections in the last 24 months ended with the driver placed out of service (as of 10/08/2026).
Source: SAFER snapshot · as of Oct 10, 2026
- COULD NOT VERIFYNo State household-goods mover registry record found for this business
We searched State household-goods mover registry on 10/10/2026 and found no certificate under this name or USDOT 981371.
Ask for the current certificate number and exact licensed legal name, then verify them with the state. This search result does not establish that the company is unlicensed.
- ON RECORDNo consumer complaints filed with FMCSA in the last four years
FMCSA's National Consumer Complaint Database shows no complaints against USDOT 981371 in the last four years (registry data as of 09/25/2026).
Source: FMCSA Protect Your Move — complaint history · as of Oct 10, 2026
- ON RECORDFMCSA investigations on record: 3 — most recent 06/11/2009 (Non-Ratable Review)
06/11/2009 Non-Ratable Review; 02/27/2008 Compliance Review; 05/19/2006 Compliance Review. No FMCSA enforcement cases in the last six years.
Source: FMCSA SMS overview · as of Oct 10, 2026
- ON RECORDMaryland Business Express Entity Search could not be checked in this report
The register could not be read. Business registration is not a mover licence. I attempted the official register's Business Name search separately for MOVERS USA INC, Movers USA, Florida and Movers USA Inc, Thank you again for choosing Movers USA Inc, We truly appreciate you choosing Movers USA Inc, You further acknowledge and agree that Movers USA Inc, and MOVERS USA. The official page rendered a Cloudflare Turnstile challenge, but its cf-turnstile-response remained empty after each attempt, so the register did not return results. Because no results page was returned, I could not confirm matching entities, entity IDs, statuses, dates, agents, officers, addresses, record URLs, or source dates, and there was no result list to paginate. The register search was blocked: Cloudflare Turnstile CAPTCHA on the official Maryland Business Express Entity Search prevented the search form from submitting; no search-results page could be read.
- ON RECORD1 other business listed at this street address
“Giant of Maryland LLC” (web page). This is operating-location context: a multi-tenant building or suite shared with unrelated businesses.
A shared street address alone does not indicate any corporate relationship; suite numbers and tenancy were not compared.
Source: Giant of Maryland LLC · as of Oct 9, 2026
- ON RECORDEvery exposed BBB review and complaint record was read: 4 reviews, 1 public complaints
Reviews 2023-10-14 to 2025-03-05. Public complaints 2023-10-11 to 2023-10-11 (BBB status counts: 1 answered; “answered” is not “resolved”). Complete retrieval of the exposed record is not proof the reviews are authentic or that nothing was removed.
Source: BBB profile · BBB complaints · as of Oct 10, 2026
- CHECKS OUTActive federal household-goods authority (MC-414146)
FMCSA: ACTIVE; authorized for Motor Carrier of Household Goods; insurance filings on file.
Source: Captured FMCSA record · Captured FMCSA record · as of Oct 10, 2026
- CHECKS OUTBBB rating A+ (accredited)
BBB grades this business A+. BBB complaints: 1 complaint in the last 3 years (0 closed in the last 12 months); types: Customer Service Issues 1; status: 1 answered. Customer reviews on BBB: 4/5 from 4. Source observations: accreditation 2026-10-10T21:30:20.165Z; complaint count 2026-10-10T21:30:20.165Z; rating and review count 2026-10-10T21:30:20.165Z.
A BBB letter grade is BBB's own assessment; it is not an endorsement, a licence check or a clearance of the company.
Source: BBB profile · BBB complaints
What kind of company is this?
The captured federal record lists broker and carrier roles. Registration alone does not establish current authority. Confirm in writing which company will perform your move.
The captured FMCSA record reports interstate household-goods authority. Confirm its current status and the operating carrier before booking.
Fleet size reported in federal filings.
What we checked
- Federal operating authority (FMCSA)Active federal authority: carrier. Observed Oct 10, 2026. Carrier, broker and freight-forwarder authority are separate categories. This federal result does not determine its eligibility for in-state moves; see the separate state-registry check.
- Federal interstate household-goods carrier authorityThe captured FMCSA record reports interstate household-goods carrier authority. Observed Oct 10, 2026. Confirm the actual operating carrier and any separate operating restrictions for your move.
- State household-goods licenceWe searched State household-goods mover registry (checked Oct 10, 2026) and found no record for this business. That may mean it is not licensed in this state, or that it operates under a different legal name — it is not itself proof of a violation.
- Federal BIPD insurance filing (dated record)On-file BIPD amount ($750,000) met or exceeded the recorded requirement ($750,000). Cargo coverage is a separate question. As observed Oct 10, 2026; confirm current coverage before booking.
- Review ratings compared across sourcesGoogle has an unknown number of reviews and BBB has only 4 reviews, too few to compare with Trustpilot's 152; star ratings differ by 0.8 stars.
- Address and operating-location evidenceProperty use and a customer-accessible operating facility have not been established. A registered address, mailing address and local office can serve different purposes.
Address use and operating locations
A registered office, mailing address and operating facility can be different places. Residential or mailbox use alone does not establish improper operation.
No current source-backed property-use determination is available. This is a verification gap, not proof of a false address or a verified operating facility.
FMCSA regulatory snapshot
- Authority status
What does this mean?
Federal operating authority is category-specific: carrier, broker and freight-forwarder roles are separate. An active registration or one active role does not establish household-goods carrier authority. Operating restrictions are checked separately. - Active federal authority: carrierObserved Oct 10, 2026
- Carrier operation
- Interstate
- Interstate HHG carrier authority
What does this mean?
"HHG" means Household Goods. This field checks interstate carrier authority, not separate broker authority. A "No" here does not rule out broker authority; consult the category-specific federal dockets below. - Yes — authority recordedObserved Oct 10, 2026
- Operating status
- ACTIVE
- Trucks
What does this mean?
FMCSA calls these "power units", meaning trucks, tractors, and other registered moving vehicles the carrier owns or leases. - 4
- Drivers
What does this mean?
Drivers the carrier has registered with FMCSA. This is the official number; some carriers operate with more drivers than registered. - 9
- Insurance status
- —
- Safety rating
- Satisfactory
- DOT complaints (FMCSA)
- We could not verify complaints for this companyNo specific complaint details visible on the official source page. This is not a clean record — it is an unknown one. Check FMCSA's mover search yourself before you book.
- FMCSA enforcement & investigations
- No enforcement cases (six years) · SMS recordInvestigations: 2009-06-11 Non-Ratable Review; 2008-02-27 Compliance Review; 2006-05-19 Compliance Review
- Physical address
- 8221 PRESTON CT SUITE A, JESSUP, MD 20794-9368
- Operating authority dockets
- InactiveMC414146Broker of Household GoodsActiveMC414146Motor Carrier of Household Goods
A company can hold several federal dockets over its lifetime. Only an Active docket grants operating authority. An inactive one is history, not a violation.
State household-goods licence
In-state moves are governed by the state, not the FMCSA. This is what State household-goods mover registry shows as of Oct 10, 2026.
State business entity record
Maryland Business Express Entity Search · checked Oct 9, 2026. A business-entity registration is separate from federal moving authority and from a state mover licence.
- Limitation: Business registration is not a mover licence.
- Limitation: I attempted the official register's Business Name search separately for MOVERS USA INC, Movers USA, Florida and Movers USA Inc, Thank you again for choosing Movers USA Inc, We truly appreciate you choosing Movers USA Inc, You further acknowledge and agree that Movers USA Inc, and MOVERS USA.
- Limitation: The official page rendered a Cloudflare Turnstile challenge, but its cf-turnstile-response remained empty after each attempt, so the register did not return results.
- Limitation: Because no results page was returned, I could not confirm matching entities, entity IDs, statuses, dates, agents, officers, addresses, record URLs, or source dates, and there was no result list to paginate.
- Limitation: The register search was blocked: Cloudflare Turnstile CAPTCHA on the official Maryland Business Express Entity Search prevented the search form from submitting; no search-results page could be read.
Reviews and complaints — every platform we check
Listings are matched using company names, addresses, phone numbers and websites. Reviews belong to the business or location shown.
Listing matched to this business.
Source checked Oct 10, 2026
Possible business match. Confirm the listing before relying on its rating.
Source checked Oct 10, 2026
AccreditedListing matched to this business.
Profile identity checked Oct 10, 2026 · stored evidence
Accreditation checked Oct 10, 2026 · stored evidence
Complaints checked Oct 10, 2026 · stored evidence
Rating and review count checked Oct 10, 2026 · stored evidence
Listing matched to this business.
Profile identity checked Oct 11, 2026 · stored evidence
Rating and review count checked Oct 11, 2026 · stored evidence
Detailed listing checks and review analysis are included in the full report.
Verified customer experience reports
Structured accounts from customers who proved their move with a bill of lading or final invoice, a verified email, and a verified phone. No star ratings, no anonymous reviews, and nothing a company can pay to change — how this works.
No verified customer reports yet. Only customers who can document their move may submit one — that keeps the count honest, and it means it grows slowly.
Moved with Movers USA Inc.? — you will need your bill of lading or final invoice, and a phone that can receive a code.
Work at Movers USA Inc.? Claim this profile to respond publicly to reports. Claiming is free and never changes the records on this page.
The full verification report
Each section of the full report names its sources: official federal and state records, the company's own website, review platforms and other public pages. Access requires a one-time fee, shown at checkout.
Research coverage
What this report checked, source by source. Coverage describes the scope of the report; it does not grade the company. A search with no match applies only to the named source, date and recorded scope; it does not establish that no cases exist.
Checked 12 of 16 applicable sources. Not available when checked: FMCSA insurance filings, State business entity register, Google, Yelp.
| Source | Status | Date | Link |
|---|---|---|---|
| Company identity | Checked — record readFederal registration USDOT 981371 corroborated (the USDOT number its website prints, matched to this business). | — | — |
| Company website | Checked — record read6 page(s) of the company website read. | Oct 10, 2026 | View source |
| FMCSA registration (SAFER and MOTUS) | Checked — record readSAFER and MOTUS records read for the verified USDOT. | Oct 10, 2026 | — |
| FMCSA complaint history | Checked — record readProtect Your Move complaint history read. | Oct 10, 2026 | View source |
| FMCSA safety record (SMS) | Checked — record readSMS inspections, crashes and enforcement cases read. | Oct 10, 2026 | View source |
| FMCSA insurance filings | Not available when checkedFMCSA Licensing & Insurance filing history: the page answered without the record's contents (source limitation recorded). MOTUS lists dated filing records: 5 filing(s) for MC414146; BIPD $750,000 on file of $750,000. These records do not by themselves confirm current coverage. | Oct 10, 2026 | View source |
| State business entity register | Not available when checkedMaryland Business Express Entity Search: blocked. | Oct 9, 2026 | — |
| State mover licence | Checked — no match in the recorded scopeState household-goods mover registry: searched, no record. | Oct 10, 2026 | — |
| Not available when checkedgoogle: listing identity confirmed by website, but this run did not show its review count. | Oct 10, 2026 | View source | |
| Yelp | Not available when checkedyelp: a same-name listing in the same city was found, but Yelp pages cannot be read, so its phone/website/address anchors could not be confirmed; its metrics are not attributed. | Oct 10, 2026 | View source |
| BBB | Checked — record readbbb: listing identity confirmed by website, address. | Oct 10, 2026 | View source |
| BBB complaints and reviews in full | Checked — record readEvery exposed BBB page retained: 4/4 reviews, 1/1 public complaints. | Oct 10, 2026 | View source |
| Trustpilot | Checked — record readtrustpilot: listing identity confirmed by website domain. | Oct 10, 2026 | View source |
| Phone, address and identifier search | Checked — record read7 identifier search(es) without the company name; 48 lead(s), 0 under another name. | Oct 9, 2026 | — |
| Related entities | Checked — record readNo other-name lead shared a strong identifier. | Oct 9, 2026 | — |
| Follow-up on unresolved leads | Checked — record read1 follow-up question(s) researched; 1 remains unresolved or only partly resolved. | Oct 10, 2026 | — |
Ledger evaluated Oct 10, 2026.
Report assembled Oct 10, 2026. First published Oct 12, 2026. This report pulls from 585 pieces of information across federal, state, review, and identity sources. Check each source's date for when its information was observed.
NMB does not invent facts. When a section reads "—" or "this check has not run yet," that means we have not been able to verify the information from a primary source. It does not mean the answer is good or bad.
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